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HOME COMFORT SYSTEMS

 
Their service is unprecedented. I called Home Comfort Systems this morning due to a loss of heat the past few days. Mike promptly called me back and after telling him what my problem was he told me he could send someone to my house within 30 minutes, the call from his technician came within 20, he was in the driveway. Joe quickly resolved my issue, explained it in detail and was on his way. Their service and knowledge is second to none...I'm extremely happy with HCS. An A1 company in my book.
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Janet S.
Wheaton, IL
11 friends
7 reviews
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7/18/2019
I haven't had air conditioning for the past four days. I called another company who gave me an estimate of $750 to repair and tried to sell me a new unit for $7000 which quickly went down to $4700 when I said that was too high. I paid the service charge and sent him on his way.

Home Comfort Systems was recommended to me so I called yesterday afternoon and even though they were jampacked with calls, someone was here by 8:30 in the morning fixed my unit, explained everything to me, was polite, professional , told me each part that I needed and how much it was going to cost. Bottom line , my final bill was only $270.  If I EVER need repairs or a new unit, Im going with them.  No doubt about it.  They are the BEST!!!
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Judy W.
Carol Stream, IL
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7 reviews
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1/22/2020
I called to check if they offered service contracts, I was told NO, so I said Thank you. The lady on the phone (her name is Christy), developed an attitude with me. I know not to call them.
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John M.
Bolingbrook, IL
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17 reviews
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6/27/2019
They did a good job with our furnace repair two years ago, so when our central air went out during a heat wave we gave them a call. Mike was totally slammed with calls but hung on the phone with us while we tried out a couple of his ideas - and we got the thing working. Professional, patient, effective. These are our guys.
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Margo V.
Wheaton, IL
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1 review
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6/10/2019
John is absolutely the best in his repair service and customer service!  I had called for A/C spring maintenance and due to our extended winter, John had to call me 
AND the rest of his customers to reschedule for a warmer day. I strongly recommend Comfort Measure!
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Sam V.
Woodridge, IL
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7 reviews
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10/28/2019
I had my furnace checked by them, Steve is such a gentleman, He patiently explained my choices, Mike came to check my furnace,  He is a most honest person you can find, I wish i have known these guys before. They are genuine honest people doing the honest work at fair price. Good job guys please keep it like this. Thanks.
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Bea B.
Chicago, IL
1 friend
147 reviews
9 photos
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8/5/2018
A couple of years ago, we were using another local heating/cooling company to maintain our furnace and A/C. After a couple of times of 'that other' company pushing for us to get a new furnace because of a crack that was 'serious', we let them provide a quote.  It was high...and we started shopping around.  

It was Home Comfort Systems (Steve Bilica) who came over to quote a new system.  He went over every option to fit different budgets.  Their pricing was much more competitive than our previous company.  Steve was the first one to say we had time left on our current unit and it wasn't anything to be worried about.  

We've now had 2 winters with our current furnace.  We use Home Comfort Systems for maintenance on A/C and furnace.  In fact, they were just out today for an emergency call due to our A/C stopping working on a 95 degree day.  Jeff D was here first thing on a Sunday morning and had our unit up and running in under a 1/2 hour.  Service has been great thus far.  

When we are ready to buy a new unit, this is the company we will be using.
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Hector C.
Woodridge, IL
0 friends
3 reviews
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8/19/2019
I called Home Comfort to come by and give me an estimate on a new Furnace and A/C. Steve came out and not only did he get my A/C working again, the estimate he gave me was Very reasonable out of the three other ones I received. I knew I was on borrowed time with my 21 year old units that after Steve left I knew he was the one I wanted to do business with. Steve was so honest and knowledgeable that I had to do business with him. Had my new units installed 3 weeks later. It was a pleasure working with Steve, his crew of Mike and Rich did an Awesome job!!! Steve is the true meaning of Professionalism!!!
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Paul T.
Chicago, IL
0 friends
3 reviews
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4/21/2018
Steve and his team are good people. We used Home Comfort when we were considering a zone system for our triplex in Lincoln Park last November. Steve provided a no-nonsense quote that included payment terms that no contractor I've ever worked with has offered. We didn't need to pay a cent until we were 100% satisfied, which speaks to the quality of the work that they do. 
We had a minor hiccup in the first week after the installation had been completed, but Steve was responsive, ensuring that his team was out to our house to address the problem within hours. The issue was fixed, and we haven't had a problem since (it's now 5 months and one full heating season later). Steve is an honest man, and his team are hardworking guys that take pride in their work. I wouldn't hesitate to refer this company to anyone.
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Elizabeth D.
Woodridge, IL
1 friend
2 reviews
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12/15/2018
Our furnace went out Thursday evening. I spoke with Steve on Friday and he arranged for installation of our new furnace for Saturday morning. Both him and Alan arrived on the job 10 minutes early. They were professional and pleasant. Alan worked hard and completed the job earlier then he planned. It was a joy working with them and I will recommend them to anyone needing HVAC work. It is refreshing doing business with an honest company that values their customers. Thank you again Steve and Alan!! I am forever a customer.
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Christi F.
South Lebanon, OH
155 friends
10 reviews
4 photos
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1/26/2019
All I can say is wow. I wish I could give them more than 5 stars. I did not realize home comfort systems was who installed our furnace 2.5 years ago. I originally had DuPage Air come out to the house because our house has been freezing. DuPage air put in a new thermostat for us in July, so that's who I had come to our house yesterday when our house dropped to 59 degrees. They tried to tell me our 2.5 year old furnace was not large enough for our house and that we needed a new one. They suggested a 2-stage variable unit. Luckily, I found Steve's business card and found out that he is who sold us and installed our American Standard furnace. Steve told me someone was trying to rip us off because our furnace is top of the line and we already have a 2-stage variable unit. This kind man is the owner of Home Comfort, came to our house this morning and realized the wiring for the 2nd stage was undone. He sat at our house to make sure the temperature rose and refused to charge us because he said we've suffered enough. He said if we are lucky enough to get our money back from the other company, we are welcome to pay him with that. I cannot believe how honest, caring and kind this man was. You don't see this too often. The company that installed our thermostat undid the wiring for our 2nd stage and then tried to sell us a new furnace. Thank you SO much, Steve. We highly recommend his company.
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Ted ..
Geneva, IL
0 friends
2 reviews
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2/21/2019
I had Steve out for an estimate. He came out the next day, was patient with my questions, and even fixed 2 unrelated issues while at the house. Thanks Steve.
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Calvin G.
Plainfield, IL
8 friends
16 reviews
10 photos
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5/29/2018
Steve Billca is the owner and a very good person to work with. He was referred to us by a friend. He came in, inspected the work to be done,  gave us  a real good quote, and then showed up on time to make sure that his crew did the job correctly. The work was done effectively, efficiently, and most all, professionally. With record breaking temperatures this Memorial Day weekend, Home Comfort Systems was right on time. I give Steve and his team 5 stars for a job well done. They are honest, affordable and respectful of your time. Highly recommended by me!
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Lolla B.
Willowbrook, IL
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8 reviews
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10/26/2018
Mike was able to repair my AC on extremely short notice at what I considered a very reasonable cost. Mike is a very knowledgable guy, extremely pleasant and efficient. He was happy to answer all of my questions, and made a couple of suggestions that were very helpful. The reviews on Home Comfort Systems website all had good things to say about him, and its clear to me why they do.
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Jason W.
Chicago, IL
79 friends
297 reviews
20 photos
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1/21/2018
These guys are the real deal. Honest and affordable.  Got a water heater a few months ago for a solid price and have had no issues since.  They will be doing my furnace when it dies.
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Joy H.
Naperville, IL
0 friends
5 reviews
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7/11/2018
If you ever have issues with your AC definitely call these guys! They are very professional and checked everything and found my issue to be just a circuit board that needed replacing, 2 other companies told me I need a new AC unit which would have cost me thousands of dollars! I have a working AC for less than $400 thanks to these guys who wasn't looking to take advantage of a customer but truly fix the problem!
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Nina C.
Bolingbrook, IL
0 friends
13 reviews
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5/30/2017
Updated review
Home Comfort Systems is pretty good. Steve came out when scheduled and listened to what we had to say about our old furnace and central A/C. We got an estimate for both since we wanted to update the old and after getting other bids, went with HCS. They came out and did the full install the next day! Luckily, they had time to do it and we were off work too.

The installation time was exactly what I thought it would take and it was done in a professional manner. Payment was expected upon completion and as promised, there were no extra charges to me (also stated on the estimate), even though there may have been.

Communication method is almost strictly by phone. I did try sending two emails through Home Comfort System's website; no reply yet. Other methods were tried (American Standard Website email, text) and I got a reply through that route. Why email or text? I prefer that since you can document conversations much easier than by phone plus, I tried to email because of the rebate. I consider the phone line (after hours) for repair needs or emergencies.

Method of payment was cash or check, no credit cards.

Steve was also quick to get a work permit when requested and upon inspection, the city inspector gave him a call (knew him apparently) to have them come back for a tiny thing.

Steve also came out to make some tweaks and to make sure that all was to our satisfaction. I would and will be going with Home Comfort Systems again. Hopefully, not soon...
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5/27/2017Previous review
Home Comfort Systems is pretty good. Steve came out when scheduled and listened to what we had to say about our old furnace and central A/C. We got an estimate for both since we wanted to update the old and after getting other bids, went with HCS. They came out and did the full install the next day! Luckily, they had time to do it and we were off work too.

The installation time was exactly what I thought it would take and it was done in a professional manner. Payment was expected upon completion and as promised, there were no extra charges to me (also stated on the estimate), even though there may have been.

Communication method is almost strictly by phone. I didn't get replies using other methods. Method of payment was cash or check, no credit cards. No big deal, but the $ is coming from the same Heloc account so it wasn't really credit.

Steve was also quick to get a work permit when requested and upon inspection, the city inspector gave him a call (knew him apparently) to have them come back for a tiny thing.

I will update my review once I get confirmation from ComEd about the energy rebate. BTW, ComEd requires a minimum of 15 seer rating for the A/C. I had to ask HCS for the AHRI# since it wasn't on the receipt (in the box marked AHRI#). A lot goes into applying for that rebate including uploading the receipt from the installation. More later...
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Diane A.
Woodridge, IL
1 friend
72 reviews
1 photo
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Gary C.
Lisle, IL
40 friends
135 reviews
319 photos
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5/11/2015
I hate to write a positive review about this place, but only because I'm selfish.  The bottom line is that this is the only company you should using for your furnace and A/C needs.  They've exceeded my expectations everytime I've used them, and I've been using them for nearly 20 years.  From newly installed A/C and furnaces to a Zoned System that FINALLY cooled the master bedroom.  Steve is top notch.
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W R.
Downers Grove, IL
0 friends
11 reviews
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12/22/2016
My furnace stopped working turns out I needed a blower motor. Mike came out and replaced it , did a great job, reasonable price, they are very knowledgeable. Will definitely call again.
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Jess M.
Joliet, IL
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4 reviews
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7/21/2017
Steve came out on Monday and gave me a quote after checking out the current systems, home size and ductwork.  The price was well under two recent quotes.  The installation took place two days later, and after a week, the system is working as advertised. The installation crew was obviously very competent and experienced.  I would not hesitate to recommend Home Comfort based on this experience.  They must not be having a cash flow problem, since they have yet to cash my check!
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Jillian H.
Naperville, IL
33 friends
385 reviews
29 photos
Elite '2020
 
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3/10/2012
I really dislike getting estimates and making a decision about home improvement companies.  Home Comfort Systems renewed by faith when it comes to dealing with an honest and trustworthy HVAC company.  

Steve who is one of the owners explained how a properly installed furnace and AC should function.  He is extremely knowledgeable and provides great service.  He asked what we wanted in a system and didn't try to up-sell us to extras that we weren't interested in,  something the other companies tried to do.  He didn't ask for any money down and doesn't require yearly service agreements to maintain the warranty.  Once again something the other companies all required.  The estimate was similar to the other guys.  

What a fabulous family owned and operated business!
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Dave M.
Chicago, IL
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10 reviews
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2/29/2016
My wife and I finished the basement of our Chicago Georgian last year. Unfortunately our contractor cut into existing ductwork to install additional HVAC outlets which caused a large loss of airflow to the 2nd floor.
We called multiple HVAC companies in the hope of finding an affordable solution.  We heard a range of ideas from adding a whole house fan (didn't work) to installing a ductless multi split system to adding a second HVAC system for the 2nd floor.  These options were considerably over our budget.
After reading online blogs from folks with similar problems, we decided to contact Steve at Home Comfort Systems for an estimate on installing a Spacepak system in our attic. When Steve examined our existing system, he affirmed it was in very good shape. The problem was the lack of air push.  He suggested we look at a zoning system. The system operates 4 separate "zones" each with its own thermostat adjusting the airflow to ducts with dampers.  The best part - its a third to a quarter the cost of adding a second HVAC unit.
Steve's experience and trustworthiness are impressive. There is no hard sell.  He offers a solution best suited to correct your problem, not where he can earn the largest markup.  If your home has big temperature variances between floors, give Steve a call.  You will be thankful you did.
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Carol B.
Woodridge, IL
15 friends
8 reviews
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6/17/2017
Mike is the most Dedicated man I've ever met.  My A/C was worked on by someone recommended on my neighborhood website. He was here three times in 3 days. It worked for a couple hours & then broke AGAIN. I'M A Senior, cannot handle heat.  I called Home Comfort Systems & told them my dilemma. Mike called me & said he would stop by on his way to Chicago for another job.  HE redid the wiring - FINALLY after 4 days of hell, he fixed it, all in about 10 minutes.  He is AWESOME and loves his job - what an honest, generous, amazing human being - they don't make them like him any more..........TEN STARS!
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Michael R.
Naperville, IL
96 friends
414 reviews
121 photos
Elite '2020
 
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11/5/2011
I have and will continue to recommend Home Comfort Systems to everyone I know.  They installed a new furnace, humidifier and air conditioner for us 4+ years ago and have provided terrific service for us ever since.

One of the owners, Steve, performed the install himself and was very informative and did great work.  His brother Mike handles the service work and has always been prompt, professional and helpful.

They're very affordable (the install as well as services), trustworthy and I have peace of mind in the quality of their work.
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Patrick H.
Bolingbrook, IL
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3 reviews
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1/31/2017
I had Steve out to give me an estimate on replacing my furnace and A/C unit. He was on time, polite and knowledgeable. Having gotten multiple estimates, I felt Home Comfort was offering the best product for a fair price. The history and reputation of the company made a big impact on me, as well as the knowledge and honest advice from Steve.
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Joe B.
Cary, NC
19 friends
12 reviews
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6/24/2013
I am selling my home and the inspector 'claims" that a flue pipe needed to be changed to a slightly different pitch angle.  I investigated the flue with a general contractor and saw no need to change the pitch because it met building specs.

The system was installed in 2007 by Home Comfort Systems.  I told them about the inspector's report.   They agreed with me that nothing was wrong upon their inspection.

However, to show good faith, HCS replaced the flue pipe with one at a greater pitch.

Steve, one of the owners, and one of his workers were very efficient and considerate.

The work was completed on a highly professional manner and may I say the workmanship was excellent.

If I stayed in the area, I would not hesitate to make these guys my main contact for HVAC and furnace installations and services.
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Tim M.
Naperville, IL
12 friends
46 reviews
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4/1/2013
I bought a house in April 2010 that had a 15-year-old, 80%-efficient and somewhat neglected gas furnace, with no central air.  In the middle of the hot summer of 2010, I decided I wasn't going to tolerate life without central air any longer.  One of my neighbors recommended Home Comfort Systems, and I had also read good things about them on Angie's List.

I initially just wanted to see if they could add central air to my existing furnace, but I was aware it would probably make more sense to just replace it and install AC with a new furnace.  Steve came over and gave me a quote for a new 95%-efficient furnace and AC, with a generous referral discount that easily beat everyone else.  Since I did this during 2010, I was also able to get a $1,500 tax credit and a $250 rebate from Nicor.  I took advantage of the 12 months interest-free financing through the Home Comfort Systems relationship with Wells Fargo Home Projects Visa.  Steve made it clear that he didn't want a deposit; he wouldn't even ask for payment until the system was installed, fully functional, and we were satisfied with it.

The system has been 100% trouble-free since installation.  The only glitch was that Steve called me very early on the morning of the scheduled installation to tell me that they couldn't install that day because one of his installers had missed a flight back from vacation, and they would have to reschedule.  This was really not a big deal for me; I was disappointed, but we just had to delay it for a week.
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G B.
Thornton, CO
34 friends
32 reviews
18 photos
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11/8/2015
These guys did a great job. I threw every side ball question at him. Like can I upsize my coil, not the whole system. He knew better, but I think he knew I was testing too. I got the best brand and system so the wife can bake all summer.
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Tony B.
Bolingbrook, IL
0 friends
1 review
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6/13/2017
I have been working with Steve and Mike for the last 4 years or so and have only good things to say. I first met Steve when I thought I needed a new furnace. The furnace was about 20 years old and I was having some AC issues. Steve checked out the furnace and the AC unit. He explained that the furnace probably had a few more years and was most likely low refrigerant in the AC unit which was about 13 years old. He scheduled an appointment with Mike who came out and recharged the unit and we got a couple more years out of it. A couple of weeks ago, as it started getting hot, I noticed that the house really was not getting that cool with the AC. I scheduled another appointment with Steve. He got me a great price on changing out the AC and changing out both. Decided to have them change both. The Home Comfort Systems team came through for us. I would recommend them to everyone!
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Liz B.
Bolingbrook, IL
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2 reviews
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8/4/2016
Reviews look great I thought so too,  but when you call for quote, explain situation of not having any AC unit in twnhme, explain your single parent working part time- then your offered payment plan- but you wanted think it over, not sure of prices now (last quote 3yrs ago). So I call back 24 hrs later (minutes ago) suddenly told by Steve " I can't sell you AC unit I was  insulted all day- you wanted check around & you might sell & not pay me", I'm shocked & disappointed.  this is America where weve right to shop around if unsure rates of Big purchase, the right I'm sure he's excercised-
I was thanking God a Business would not only sell but help single parent down on hard times but working.- but not after the owner lets feelings insult of not accepting right away! So there never was good intent. Sure concern over if customer sells is valid, but he said end of convo- I was like what? So  I tried assure there are ways to protect make sure he gets paid- Im willing to put a lien o my property as assurance, and  family member offered to help pay monthly payment until find full-time work, they know desperately need it! Now Im sitting in BOILING hot townhouse in TEARS
Nope Steve isn't like people we hear about Nbc "making a difference" you have to accept his price on first call, or he'll be offended leave you high dry.  I'm sure he's good guy, but doing offering help shouldn't be forced conditional take it right now" or hit the road!"
New customers get ur quote & say "ill get back want check around such big purchase"- Ser how many pple told "I was offended offers changed!"
I never posted yelp, if someone has good 2ton AC unit for sale or can Help- please contact or post
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Bill C.
Naperville, IL
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21 reviews
7 photos
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7/23/2015
Solid company. I have used Home Confort for years...installed my furnace, then my air conditioner, zoned my house, and replaced my water heater all over 16 years.  I go back to Steve and Mike because :

1.  They know their product
2.  They offer you the right product not more than you need.
3.  The stand behind the product they sell and the installation they provide.
4.  Their pricing is always fair
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Mike G.
Downers Grove, IL
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9 reviews
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2/8/2017
Updated review
We the furnace finally died. The furnace that died was installed by a previous company about 14 years ago and it was not done right. Home comfort systems installed a great system, Its amazing on the difference. No more cold spots in my house. They are the best company out there.
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11/14/2012Previous review
I was referred to home comfort systems by a neighbor. They were able to walk me through a complicated fix of my furnace. It is getting cold out and my wife likes the house warm. They saved me a service call, I will have them out for a tune up soon. Thanks for the help
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Ken G.
Dubuque, IA
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9 reviews
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4/11/2016
Was having heating problems at my rental unit in Naperville. It had a roof top unit on the rear deck. I called another heating company and they got it working but a few days later it went out again. They came back and said the heat exchanger had holes from rust. I had problems with the AC last summer and spent over $600 for R22.
I decided it was time to get rid of this unit and install a conventional furnace and AC in the basement. This was very expensive but I had to bite the bullet.
I got quotes from the other company and HCS and found that HCS price was considerably less and for a better brand.
Steve worked around my tenants schedule and got it done.
My tenant is very happy and that makes me happy.
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Loretta C.
Plainfield, IL
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7 reviews
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10/16/2016
Excellent company,  work was top notch. Steve came out spent time explaining everything to us. Highly recommended!
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John B.
Downers Grove, IL
1 friend
56 reviews
4 photos
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1/25/2016
We had our overdue 29yr old furnace go out on us on a Friday.   I talked to Steve that afternoon.   He gave me very fair price and didn't oversell me on a furnace I didn't need.  His price was right on line vs other quotes.  He came out the next day when the furnace arrived to give us more information and to introduce himself.   I could have not asked for a nicer guy or better service from his team.   I am planning on getting a new AC very soon and will not look elsewhere as I could not be happier!  They exceeded all my expectations which were high as I used to be a General Contractor.
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Jeff B.
Plainfield, IL
4 friends
25 reviews
37 photos
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8/22/2013
My A/C system had some issues a few years after being installed in a new town home. I tried a few different services - all of them gave vague explanations of the issue, always offering overpriced solutions. I then tried Home Comfort Systems, and was shocked by the level of service. Mike not only took the time to explain the issue with the system, but walked me through how he identified it. His services were very affordable, and have called him for all of my heating and A/C issues since. I highly recommend giving them a call.
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S. W.
Naperville, IL
0 friends
50 reviews
33 photos
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12/9/2012
Our furnace was working intermittently and Home Comfort Systems came out, assessed the problem and fixed it.  Steve and Mike both warned us by saying the repair may not be permanent and that the furnace most likely needed to be replaced.  They were right...in less than two days the furnace started acting up again.  Since the furnace was already 12+ years old and we were getting ready to go on vacation, (it was going to be below freezing every night we were gone), we opted to get a new furnace.  

WOW! We couldn't be happier with this new furnace.  For the first time since we lived here, it's not cold throughout the house.  It's a very high efficiency furnace and we also put on a humidifier.  We have had the furnace for two years now and have been very pleased with it.  Over the summer one of the grills on the outside piping rusted out and Mike came out and replaced it really fast.

I seriously love this company - their customer service, their dependable product, fair pricing and honesty.  I wish all companies would be as terrific as this company is.
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James P.
Plainfield, IL
1 friend
4 reviews
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1/7/2015
We used them to install a new furnace and AC unit at our old home and did a fantastic job. There was a time crunch due to my wife delivering our son 3 weeks early, and they worked late at no extra charge to get the job done. This past weekend on Sunday our furnace went out. We called them and a technician walked me through how to fix it over the phone. These guys are the best. We have recommended them to all of our friends and will continue to do so.
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Melissa L.
Westmont, IL
0 friends
53 reviews
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8/21/2015
We asked a neighbor for a recommendation when needing our furnace and AC replaced and they recommended this group.  We got a quote from another couple places with some good online reviews.  Sooooo glad we chose Home Comfort. 1. They were the most reasonable quote. 2. They were offering to do more than the other places. 3. The work they actually did was done well- done much better than the system we were replacing. 4. They are knowledgeable- with some recent storms we had a few questions and called them- they were available with answers and help. 5. They didn't try to upsell us or overcharge for all the work they did.
We have some persons in our family that are retired from this line of work- not only was I told that work we got done was done exceptionally well, I was also told we got a great deal. We've had the unit in place just under a month, through bad storms, and it's running great with no problems with any of the lines they ran or installation (we got American Standard units).
So, if you are in our western suburban area, consider this me passing along a really great referral from one neighbor to another.
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Jess M.
Joliet, IL
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4 reviews
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7/21/2017
Steve came out on Monday and gave me a quote after checking out the current systems, home size and ductwork.  The price was well under two recent quotes.  The installation took place two days later, and after a week, the system is working as advertised. The installation crew was obviously very competent and experienced.  I would not hesitate to recommend Home Comfort based on this experience.  They must not be having a cash flow problem, since they have yet to cash my check!
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Jillian H.
Naperville, IL
33 friends
385 reviews
29 photos
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3/10/2012
I really dislike getting estimates and making a decision about home improvement companies.  Home Comfort Systems renewed by faith when it comes to dealing with an honest and trustworthy HVAC company.  

Steve who is one of the owners explained how a properly installed furnace and AC should function.  He is extremely knowledgeable and provides great service.  He asked what we wanted in a system and didn't try to up-sell us to extras that we weren't interested in,  something the other companies tried to do.  He didn't ask for any money down and doesn't require yearly service agreements to maintain the warranty.  Once again something the other companies all required.  The estimate was similar to the other guys.  

What a fabulous family owned and operated business!
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Dave M.
Chicago, IL
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10 reviews
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2/29/2016
My wife and I finished the basement of our Chicago Georgian last year. Unfortunately our contractor cut into existing ductwork to install additional HVAC outlets which caused a large loss of airflow to the 2nd floor.
We called multiple HVAC companies in the hope of finding an affordable solution.  We heard a range of ideas from adding a whole house fan (didn't work) to installing a ductless multi split system to adding a second HVAC system for the 2nd floor.  These options were considerably over our budget.
After reading online blogs from folks with similar problems, we decided to contact Steve at Home Comfort Systems for an estimate on installing a Spacepak system in our attic. When Steve examined our existing system, he affirmed it was in very good shape. The problem was the lack of air push.  He suggested we look at a zoning system. The system operates 4 separate "zones" each with its own thermostat adjusting the airflow to ducts with dampers.  The best part - its a third to a quarter the cost of adding a second HVAC unit.
Steve's experience and trustworthiness are impressive. There is no hard sell.  He offers a solution best suited to correct your problem, not where he can earn the largest markup.  If your home has big temperature variances between floors, give Steve a call.  You will be thankful you did.
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Carol B.
Woodridge, IL
15 friends
8 reviews
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6/17/2017
Mike is the most Dedicated man I've ever met.  My A/C was worked on by someone recommended on my neighborhood website. He was here three times in 3 days. It worked for a couple hours & then broke AGAIN. I'M A Senior, cannot handle heat.  I called Home Comfort Systems & told them my dilemma. Mike called me & said he would stop by on his way to Chicago for another job.  HE redid the wiring - FINALLY after 4 days of hell, he fixed it, all in about 10 minutes.  He is AWESOME and loves his job - what an honest, generous, amazing human being - they don't make them like him any more..........TEN STARS!
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Michael R.
Naperville, IL
96 friends
414 reviews
121 photos
Elite '2020
 
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11/5/2011
I have and will continue to recommend Home Comfort Systems to everyone I know.  They installed a new furnace, humidifier and air conditioner for us 4+ years ago and have provided terrific service for us ever since.

One of the owners, Steve, performed the install himself and was very informative and did great work.  His brother Mike handles the service work and has always been prompt, professional and helpful.

They're very affordable (the install as well as services), trustworthy and I have peace of mind in the quality of their work.
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Patrick H.
Bolingbrook, IL
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3 reviews
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1/31/2017
I had Steve out to give me an estimate on replacing my furnace and A/C unit. He was on time, polite and knowledgeable. Having gotten multiple estimates, I felt Home Comfort was offering the best product for a fair price. The history and reputation of the company made a big impact on me, as well as the knowledge and honest advice from Steve.
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Joe B.
Cary, NC
19 friends
12 reviews
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6/24/2013
I am selling my home and the inspector 'claims" that a flue pipe needed to be changed to a slightly different pitch angle.  I investigated the flue with a general contractor and saw no need to change the pitch because it met building specs.

The system was installed in 2007 by Home Comfort Systems.  I told them about the inspector's report.   They agreed with me that nothing was wrong upon their inspection.

However, to show good faith, HCS replaced the flue pipe with one at a greater pitch.

Steve, one of the owners, and one of his workers were very efficient and considerate.

The work was completed on a highly professional manner and may I say the workmanship was excellent.

If I stayed in the area, I would not hesitate to make these guys my main contact for HVAC and furnace installations and services.
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Tim M.
Naperville, IL
12 friends
46 reviews
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4/1/2013
I bought a house in April 2010 that had a 15-year-old, 80%-efficient and somewhat neglected gas furnace, with no central air.  In the middle of the hot summer of 2010, I decided I wasn't going to tolerate life without central air any longer.  One of my neighbors recommended Home Comfort Systems, and I had also read good things about them on Angie's List.

I initially just wanted to see if they could add central air to my existing furnace, but I was aware it would probably make more sense to just replace it and install AC with a new furnace.  Steve came over and gave me a quote for a new 95%-efficient furnace and AC, with a generous referral discount that easily beat everyone else.  Since I did this during 2010, I was also able to get a $1,500 tax credit and a $250 rebate from Nicor.  I took advantage of the 12 months interest-free financing through the Home Comfort Systems relationship with Wells Fargo Home Projects Visa.  Steve made it clear that he didn't want a deposit; he wouldn't even ask for payment until the system was installed, fully functional, and we were satisfied with it.

The system has been 100% trouble-free since installation.  The only glitch was that Steve called me very early on the morning of the scheduled installation to tell me that they couldn't install that day because one of his installers had missed a flight back from vacation, and they would have to reschedule.  This was really not a big deal for me; I was disappointed, but we just had to delay it for a week.
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G B.
Thornton, CO
34 friends
32 reviews
18 photos
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11/8/2015
These guys did a great job. I threw every side ball question at him. Like can I upsize my coil, not the whole system. He knew better, but I think he knew I was testing too. I got the best brand and system so the wife can bake all summer.
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Tony B.
Bolingbrook, IL
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1 review
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6/13/2017
I have been working with Steve and Mike for the last 4 years or so and have only good things to say. I first met Steve when I thought I needed a new furnace. The furnace was about 20 years old and I was having some AC issues. Steve checked out the furnace and the AC unit. He explained that the furnace probably had a few more years and was most likely low refrigerant in the AC unit which was about 13 years old. He scheduled an appointment with Mike who came out and recharged the unit and we got a couple more years out of it. A couple of weeks ago, as it started getting hot, I noticed that the house really was not getting that cool with the AC. I scheduled another appointment with Steve. He got me a great price on changing out the AC and changing out both. Decided to have them change both. The Home Comfort Systems team came through for us. I would recommend them to everyone!
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Liz B.
Bolingbrook, IL
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2 reviews
1 photo
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8/4/2016
Reviews look great I thought so too,  but when you call for quote, explain situation of not having any AC unit in twnhme, explain your single parent working part time- then your offered payment plan- but you wanted think it over, not sure of prices now (last quote 3yrs ago). So I call back 24 hrs later (minutes ago) suddenly told by Steve " I can't sell you AC unit I was  insulted all day- you wanted check around & you might sell & not pay me", I'm shocked & disappointed.  this is America where weve right to shop around if unsure rates of Big purchase, the right I'm sure he's excercised-
I was thanking God a Business would not only sell but help single parent down on hard times but working.- but not after the owner lets feelings insult of not accepting right away! So there never was good intent. Sure concern over if customer sells is valid, but he said end of convo- I was like what? So  I tried assure there are ways to protect make sure he gets paid- Im willing to put a lien o my property as assurance, and  family member offered to help pay monthly payment until find full-time work, they know desperately need it! Now Im sitting in BOILING hot townhouse in TEARS
Nope Steve isn't like people we hear about Nbc "making a difference" you have to accept his price on first call, or he'll be offended leave you high dry.  I'm sure he's good guy, but doing offering help shouldn't be forced conditional take it right now" or hit the road!"
New customers get ur quote & say "ill get back want check around such big purchase"- Ser how many pple told "I was offended offers changed!"
I never posted yelp, if someone has good 2ton AC unit for sale or can Help- please contact or post
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Bill C.
Naperville, IL
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21 reviews
7 photos
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7/23/2015
Solid company. I have used Home Confort for years...installed my furnace, then my air conditioner, zoned my house, and replaced my water heater all over 16 years.  I go back to Steve and Mike because :

1.  They know their product
2.  They offer you the right product not more than you need.
3.  The stand behind the product they sell and the installation they provide.
4.  Their pricing is always fair
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Mike G.
Downers Grove, IL
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9 reviews
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2/8/2017
Updated review
We the furnace finally died. The furnace that died was installed by a previous company about 14 years ago and it was not done right. Home comfort systems installed a great system, Its amazing on the difference. No more cold spots in my house. They are the best company out there.
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11/14/2012Previous review
I was referred to home comfort systems by a neighbor. They were able to walk me through a complicated fix of my furnace. It is getting cold out and my wife likes the house warm. They saved me a service call, I will have them out for a tune up soon. Thanks for the help
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Ken G.
Dubuque, IA
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9 reviews
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4/11/2016
Was having heating problems at my rental unit in Naperville. It had a roof top unit on the rear deck. I called another heating company and they got it working but a few days later it went out again. They came back and said the heat exchanger had holes from rust. I had problems with the AC last summer and spent over $600 for R22.
I decided it was time to get rid of this unit and install a conventional furnace and AC in the basement. This was very expensive but I had to bite the bullet.
I got quotes from the other company and HCS and found that HCS price was considerably less and for a better brand.
Steve worked around my tenants schedule and got it done.
My tenant is very happy and that makes me happy.
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Loretta C.
Plainfield, IL
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7 reviews
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10/16/2016
Excellent company,  work was top notch. Steve came out spent time explaining everything to us. Highly recommended!
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John B.
Downers Grove, IL
1 friend
56 reviews
4 photos
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1/25/2016
We had our overdue 29yr old furnace go out on us on a Friday.   I talked to Steve that afternoon.   He gave me very fair price and didn't oversell me on a furnace I didn't need.  His price was right on line vs other quotes.  He came out the next day when the furnace arrived to give us more information and to introduce himself.   I could have not asked for a nicer guy or better service from his team.   I am planning on getting a new AC very soon and will not look elsewhere as I could not be happier!  They exceeded all my expectations which were high as I used to be a General Contractor.
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Jeff B.
Plainfield, IL
4 friends
25 reviews
37 photos
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8/22/2013
My A/C system had some issues a few years after being installed in a new town home. I tried a few different services - all of them gave vague explanations of the issue, always offering overpriced solutions. I then tried Home Comfort Systems, and was shocked by the level of service. Mike not only took the time to explain the issue with the system, but walked me through how he identified it. His services were very affordable, and have called him for all of my heating and A/C issues since. I highly recommend giving them a call.
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S. W.
Naperville, IL
0 friends
50 reviews
33 photos
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12/9/2012
Our furnace was working intermittently and Home Comfort Systems came out, assessed the problem and fixed it.  Steve and Mike both warned us by saying the repair may not be permanent and that the furnace most likely needed to be replaced.  They were right...in less than two days the furnace started acting up again.  Since the furnace was already 12+ years old and we were getting ready to go on vacation, (it was going to be below freezing every night we were gone), we opted to get a new furnace.  

WOW! We couldn't be happier with this new furnace.  For the first time since we lived here, it's not cold throughout the house.  It's a very high efficiency furnace and we also put on a humidifier.  We have had the furnace for two years now and have been very pleased with it.  Over the summer one of the grills on the outside piping rusted out and Mike came out and replaced it really fast.

I seriously love this company - their customer service, their dependable product, fair pricing and honesty.  I wish all companies would be as terrific as this company is.
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James P.
Plainfield, IL
1 friend
4 reviews
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1/7/2015
We used them to install a new furnace and AC unit at our old home and did a fantastic job. There was a time crunch due to my wife delivering our son 3 weeks early, and they worked late at no extra charge to get the job done. This past weekend on Sunday our furnace went out. We called them and a technician walked me through how to fix it over the phone. These guys are the best. We have recommended them to all of our friends and will continue to do so.
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Melissa L.
Westmont, IL
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53 reviews
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8/21/2015
We asked a neighbor for a recommendation when needing our furnace and AC replaced and they recommended this group.  We got a quote from another couple places with some good online reviews.  Sooooo glad we chose Home Comfort. 1. They were the most reasonable quote. 2. They were offering to do more than the other places. 3. The work they actually did was done well- done much better than the system we were replacing. 4. They are knowledgeable- with some recent storms we had a few questions and called them- they were available with answers and help. 5. They didn't try to upsell us or overcharge for all the work they did.
We have some persons in our family that are retired from this line of work- not only was I told that work we got done was done exceptionally well, I was also told we got a great deal. We've had the unit in place just under a month, through bad storms, and it's running great with no problems with any of the lines they ran or installation (we got American Standard units).
So, if you are in our western suburban area, consider this me passing along a really great referral from one neighbor to another.
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4/20/2015
These guys are the best.!!! Have bought two AC systems from Steve both at very fair deals. Mike the service brother is the best!!! Have called him on at least five occasions where he worked me through the problems over the phone for no charge...problem solved! Most of the time these issues occurred after ten at night. Any other AC company would have made you wait for a tech to come to your house and charged you huge numbers to walk through your door. If you want a company that will be honest and fair and will always be there for you when you need them call Home Comfort Systems. You will not be disappointed! They are the best!!!!!!!!!
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Carmike G.
Concord, CA
6 friends
27 reviews
10 photos
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5/18/2011
The tech Mike, is very helpful.  However, i tried to schedule a home repair service and was scheduled to come between 8 am to 6 pm....and He cannot call until he is on the way....  

The scheduling part turned me away because i cannot take a whole day off from work and wait when he will come in.  This just seems unreasonable to me.  I've had other service tech schedule me in between  a two hour window but this is the first time i was given a 10 hour window...
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Jayfer H.
Downers Grove, IL
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2 reviews
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5/30/2012
I found Home Comfort Systems through Angie's List after two extremely negative experiences with other companies that had high ratings on Yelp and Google reviews.  The first company tried to tell me that my freon was low and that I needed a dual capacitor switch. He wanted to charge me an additional $550 on top of the cost of the tune-up.  The second company fiddled with the unit and told me the first guy lied, and I needed a new compressor ($500 to $1,000) or a new system. So, I asked a friend to look on Angie's List, and started soliciting quotes on a new system.  Steve at Home Comfort gave me the lowest quote AND he told me, "If you were my daughter, I would tell you to wait until the system breaks before replacing it. It might actually last the rest of the summer."  I was completely floored. He totally could have sold me a new system right then and there. 5 stars for being honest and not taking advantage of a female like the other two companies tried to do.

Also, to the person who gave this company a negative review, are you sure you don't work for a competitor?  Home Comfort Systems has 100% positive/A ratings on Angie's List and zero complaints with the Better Business Bureau.
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Rik S.
Lisle, IL
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16 reviews
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9/14/2010
 First to Review
Home Comfort put in a new furnace and a/c in my house.  It is a zoned system.  It's great for a pretty big house but was built for only one furnace.  They also installed a gas heater and thermostat in my garage.  Talk about awesome!  I set it at 45 degrees so it doesn't cost too much to run, but 45 is waaaaay better than -20!

I have been overwhelmed with their great service.  The cost to install the new equipment was very good.  A lot less than some estimates.
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Michael R.
Glen Ellyn, IL
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3/7/2011
We've been using Mike and Steve's services for HVAC since approximately 2001 when our first home's furnace was experiencing "roll out".  For those of you who are not familiar with this "exciting" but potentially dangerous phenomenon it occurs when the furnace calls for heat, starts the gas flow and the ignitor is "delayed" for whatever reason. (I'm sure there was a good reason, but can't recall it at this point).  So that small cloud of natural gas gets ignited calling a mini explosion that roll's out of the front of your furnace.  The could not leave it that way based on their high level of ethics and put in a brand new gas valve for no charge, since at the point we decided to buy a new furnace, since there was also a good chance of a cracked heat exchanger (which, now that I think about it MAY have had something to do with the roll out).  Nonetheless, with a week they were back and installed the new competitively priced furnace.  They have a brand they prefer to work with "American Standard" and we went with their recommendation based on our warranty claim, reliability research results.  No issues with that furnace.  Going forward over the next few years, we used their emergency repair service when an investment property of ours had a failed blower.  In the middle of Chicago February, the very responsible and understanding tenant let us know that my earlier attempts to keep the furnace running (based on a phone consultation with Mike) failed.  He had gone to his parents to get warm while I called the HCS hotline that is "manned" 24/7, by competent, professional and mostly courteous folks.  Mike said he would be there that night between 11 and 3am... I believe (again, this was years ago).  I bundled up and watched the thermostat fall.  He arrived a few hours later and in about 30 minutes had the new motor installed and the furnace back running and it wasn't even past midnight!  We've used HCS for periodic maintenance and there were zero complaints on that front as well.  They proactively told me about their off season special rates and I jumped at the opportunity to save a little do-rae-mi.

Fast forward to this past December.  With the help of the tax credit, we installed a new furnace, AC and zone system.  Steve helped us decide on the most efficient and applicable model for our application.  He actually steered us away from the "Cadillac" version b/c it was overkill and a waste of money.  The install crew was extremely professional, tidy and thorough.  The job was done ahead of schedule and went just swimmingly....until later that same day when the air bladder control dampers caused popping in the ductwork.  I theorized that possibly it was needing to "settle in" and eventually go away.  Well, after a long holiday and an extra week or two, the popping did not go away.  To make a long story, less long, Steve and Mike both came by on a Saturday, looked at the system and realized it needed to be changed and possibly may have suffered some supply chain quality issues.  Based on my schedule, they arrived a week or so later and spent 1/2 of the day completely replacing the system with electromechanical dampers.  This took care of the issue.  

I'm fully confident in recommending HCS to someone for a new install, repair service call or even preventative maintenance on your system.  In working with a contractor for this many years, I've come to learn that the dedication to exceptional service they have instilled in this company is an intertwined value that doesn't fade with time, work load or the occasional "challenge".  As a matter of fact, I have recommended HCS on several occasions and have been met with squarely positive feedback.  I hope this review helps you in your decision process.
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John L.
Woodridge, IL
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Installers arrived early and were very efficient. Pleased with the work completed.

·        Category: Heating & A/C

·        Services Performed: Yes

·        2737 Tarpon Ct

Homewood, IL 60430

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8/26/2019 - Steven Barry


Our A/C unit was giving us trouble and was the original unit from when the house was built
along with the furnace. I called out 5 different companies to get quotes on replacing both
A/C and the Furnace, Steve Bilica from Home Comfort Systems came out looked at what I h…

·        Category: Heating & A/C

·        Services Performed: Yes

·        Cost: $5500

·        22913 Bussey Dr

Plainfield, IL 60586

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7/15/2019 - Brian Johnson


Replaced capacitor. Still didn't work, so we were looking at ac replacement. Before we did,
technician continued to experiment by cooling of the compressor with the garden hose and
it worked! Saved me thousands in replacement costs.

·        Category: Heating & A/C

·        Services Performed: Yes

·        Cost: $250

·        16410 Hidden River Cir

Plainfield, IL 60586

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1/25/2019 - Christi Fowler


All I can say is wow. I did not realize home comfort systems was who installed our furnace
2.5 years ago. I originally had DuPage Air come out to the house because our house has
been freezing. DuPage air put in a new thermostat for us in July, so that’s who I had come t…

·        Category: Heating & A/C

·        Services Performed: Yes

·        5233 Benton Ave

Downers Grove, IL 60515

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12/18/2018 - Bruno Manchery


I have used Home Comfort on prior occasions to service my old furnace - they had replaced
the capacitors and the main blower fan but on the most recent issue, the secondary fan went
out. Rather than have it repaired (and seeing the number of repairs increasing each year), I …

·        Category: Heating & A/C

·        Services Performed: Yes

·        Cost: $3600

·        186, Danada Drive

Wheaton, IL 60189

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12/2/2018 - Jeanne McDonald


They showed up in the specified time frame. The job was performed to expectations. They
explained everything, and explained how routine maintenance would work. The price was
exactly as estimated.

·        Category: Heating & A/C

·        Services Performed: Yes

·        Cost: $570

·        2265 Pontiac Circle

Naperville, IL 60565

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10/27/2018 - Jim Kubik


The owner was great to deal with. He was very responsive to my questions. The installer was
prompt, worked quickly and did a great job of keeping things clean.

·        Category: Heating & A/C

·        Services Performed: Yes

·        Cost: $7900

·        656 Meadowview Drive

West Chicago, IL 60185

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10/1/2018 - paul morow


Very well the service technician was very knowledgeable once he did get here he performed
his job very efficiently And Timely.

·        Category: Heating & A/C

·        Services Performed: Yes

·        Cost: $70

·        924 Treeline Ct

Lockport, IL 60441

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7/3/2018 - Denis Cleary


,??????????

·        Category: Heating & A/C

·        Services Performed: No

·        8421 alden lane

Darien, IL 60561

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6/9/2018 - Jeffrey Barnard


Team came right on time. The job was done quickly and correctly. The service personnel
were very polite, personable, and professional. Within 1 hour, a recycler came by as promised
and took the old water heater away for free.

·        Category: Water Heaters

·        Services Performed: Yes

·        Cost: $1100

·        830 N. Webster Street

Naperville, IL 60563

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5/16/2018 - William Pearce


Great service. We had another company come to inspect the furnace. They stated we
needed almost $800 in repairs. Since this did not seem right to me. I decided to call and get
another estimate. I called Mike and explained what I was told by the other company and he…

·        Category: Heating & A/C

·        Services Performed: Yes

·        632 N Pinecrest Rd

Bolingbrook, IL 60440

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5/3/2018 - MIKE NIELSEN


Home Comfort Systems replaced my old air conditioner with a new American Standard air
conditioner. The day it was going to be installed, one of the owners, Steve, stopped by to
look at the old air conditioner, and explain what was going to be done. The installers arrive…

·        Category: Heating & A/C

·        Services Performed: Yes

·        Cost: $3000

·        1001 south road

Lisle, IL 60532

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5/2/2018 - Joyce Parrilli


Call early in the morning and they were able to be out at the house early that afternoon.
Highly professional, would recommend for any HVAC needs,

·        Category: Heating & A/C

·        Services Performed: Yes

·        304 Green Valley Drive

Naperville, IL 60540

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4/23/2018 - Karen Hyde


Great! On time, came back to check system. Super helpful. Price reasonable. Definitely
would use again and recommend.

·        Category: Heating & A/C

·        Services Performed: Yes

·        Cost: $400

·        129 N. Wilmette Ave

Westmont, IL 60559

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4/18/2018 - Karen Hyde


Called Monday am. Said they would try to fit me in. Called about 3 hrs later, I was next on the
list. Diagnosed new blower, had one in the truck, replaced, labor $75, part $325. Total time
under 1 hour. New part was loud and disturbing me plus water was leaking from the humidif…

·        Category: Heating & A/C

·        Services Performed: Yes

·        Cost: $400

·        129 N. Wilmette Ave

Westmont, IL 60559

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4/1/2018 - Diana Anderson


Home Comfort Systems was professional, honest and fairly priced. Steve Bilica (owner) came
out to give me an estimate on a new furnace. He made me feel comfortable, which is
important to me as a single woman. His estimate was the lowest of three I obtained ($4150)…

·        Category: Heating & A/C

·        Services Performed: Yes

·        Cost: $385

·        123 Main St.

Lockport, IL 60441

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3/27/2018 - CAROLE ZOELLER


My son and his wife who have three boys (one sick with the flu as the time) called me on a
very cold February morning with his family homeless and a very cold house. After dealing
with Home Comfort Systems, this is what he wrote and asked me to post: : While it was still …

·        Category: Heating & A/C, Chimney Repair

·        Services Performed: Yes

·        720 MILLBROOK DRIVE

Downers Grove, IL 60516

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3/7/2018 - MARIA GONZALEZ


Mike is such a great guy. He first discussed over the phone what the problem is to figure out
what needs to be done. Jeff came out in the morning today and replaced the igniter switch
in 15 minutes. Very knowledgeable and courteous. This company is honest and takes pride …

·        Category: Heating & A/C

·        Services Performed: Yes

·        Cost: $150

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12/15/2017 - Nina Clarizio


We purchased a new central air conditioner and a 2-stage furnace. In addition, they needed
to update the air circulation to and from the system, which was nicely done. Needed a little
tweaking, and one of the owners came out to perform the simple task himself.

·        Category: Heating & A/C

·        Services Performed: Yes

·        Cost: $7000

·        485 Columbine Lane

Bolingbrook, IL 60440

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12/15/2017 - Nina Clarizio


We purchased a new central air conditioner and a 2-stage furnace. In addition, they needed
to update the air circulation to and from the system, which was nicely done. Needed a little
tweaking, and one of the owners came out to perform the simple task himself.

·        Category: Heating & A/C

·        Services Performed: Yes

·        485 Columbine Lane

Bolingbrook, IL 60440

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11/6/2017 - Gary Foley


Mike, their technician called me and helped me to get it working again over the phone. They
are definitely my choice for service for any future problems or needs. Thanks, Gary F.

Category: Heating & A/C
Services Performed: No
Cost: $0
6201 Leonard Ave

Downers Grove, IL 60516

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10/6/2017 - Dzung Farell


The first crew grabbed a board out of their truck and installed it. They had left with out
testing it. Later that night our furnace still didn't work. So Steve came out himself and
identified they had installed the wrong board. He had to special order our board and didn't …

Category: Heating & A/C
Services Performed: Yes
Cost: $250
5811 Hytrail Avenue North

Lake Elmo, MN 55042

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10/2/2017 - Tony Lesniak


...

Category: Heating & A/C
Services Performed: Yes
Cost: $3000
42 E Garden Ave

Palatine, IL 60067

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9/27/2017 - STACEY ABRAM


Steve was awesome. Professional, knowledgeable and timely. His cost was fair and I would
recommend highly. I spoke with 3 other Heating/AC providers, including some of the "big
names" in Chicagoland and between Steve himself and the American Standard name, I was…

Category: Heating & A/C
Services Performed: Yes
Cost: $3600
2128 Glencoe St

Wheaton, IL 60187

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9/23/2017 - Lisa Blanchard


Everything went smoothly. The crew arrived and time and did an excellent job. Would
definitely hire again.

Category: Heating & A/C
Services Performed: Yes
Cost: $4800
133 n Warwick Ave

Westmont, IL 60559

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9/7/2017 - Victor Gryniewicz


Home comfort systems is always professional and on-time. We use them every year to check
and clean our furnace. Their pricing for the service is always the lowest since they give
Angie's List members a coupon discount. The service techs are courteous and very knowle…

Category: Heating & A/C
Services Performed: Yes
Cost: $65
PO Box 610

Wheaton, IL 60187

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8/15/2017 - JOHN GOLL


It works exactly as Steve said it would! We had a little trouble with the airflow being too
strong and noisy, but they came out the very next morning and fixed it. We are delighted that
we can set each zone at the temperature we want, and it stays there. The upstairs is just as…

Category: Heating & A/C
Services Performed: Yes
Cost: $4600
530 Wing Lane

St Charles, IL 60174

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8/2/2017 - Mark McGrath


2 people came to complete the project. It took probably 6 hours to complete. They left the
inside clean, outside was not left clean.

Category: Heating & A/C
Services Performed: Yes
Cost: $3700
200 Stone Creek Court

Naperville, IL 60565

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7/28/2017 - Matthew McNair


I got 4 separate quotes and Home Comfort Systems was below all of them. Steve
recommended that we go with a smaller sized air conditioner unit. I was skeptical, but it was
the correct decision. Our home is much more comfortable due to the lower humidity levels.…

Category: Heating & A/C
Services Performed: Yes
Cost: $6100
22425 Marlys Dr

Rocky River, OH 44116

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7/25/2017 - Hassan Ghaznavi


Everything went pretty smoothly. They weren't the cheapest but after reading all the reviews
on Angie's List, I figured to pay a little extra for peace of mind.

Category: Heating & A/C
Services Performed: Yes
13848 S. Petoskey Drive

Plainfield, IL 60544

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7/22/2017 - David Freeman


This was our first time dealing with Home Comfort Systems. Steve came over to our house to
look around at what we had and asked several questions before he gave a recommendation
for the furnace and A/C. Steve takes great pride in what he does. Al did a great job installin…

·        Category: Heating & A/C

·        Services Performed: Yes

·        Cost: $5800

·        1341 amaranth dr

Naperville, IL 60564

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7/21/2017 - Marjorie Wolf


On time. Cleaned up after themselves. Fixed my filter system on my furnace so now I can
place it in without difficultly. After the work was completed noted the A/C was not working.
Steve came out and found out it was not connected .also noted the vents were not openin…

·        Category: Heating & A/C

·        Services Performed: Yes

·        Cost: $5000

·        27626 kuersten Rd

Monee, IL 60449

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7/18/2017 - William Woodward


Very happy. This AC unit is old and I intend to contract this company to replace the unit with
a 'new' one.

·        Category: Heating & A/C

·        Services Performed: Yes

·        Cost: $200

·        1618 Mistwood Drive

Naperville, IL 60540

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7/18/2017 - Gayle Gorman


The owner Steve met with me for a free estimate. He was professional, punctual, and well
prepared to answer any questions I had. He provided a folder of info about the company and
products used. He was very flexible with financing options. Installation day went smoothly a…

·        Category: Heating & A/C

·        Services Performed: Yes

·        Cost: $5150

·        158 Willow Bend Dr.

Bolingbrook, IL 60490

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7/18/2017 - Kristen Benjaminson


Steve and his team are very professional and get the job done in a timely fashion. We had
three quotes on a new HVAC system and his was by far the lowest. They were wonderful to
deal with and would hire them again without question.

·        Category: Heating & A/C

·        Services Performed: Yes

·        4626 Harvey Ave

Western Springs, IL 60558

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7/14/2017 - Nick Hamersly


Fantastic! Technician was very prompt, professional, and courteous.

·        Category: Heating & A/C

·        Services Performed: Yes

·        Cost: $75

·        8130 W. 169th st.

#3W

Tinley Park, IL 60477

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7/10/2017 - TOM WERWATH


This is the way to run a business. Steve is an outstanding businessman with tons of
knowledge. He did not try to sell us everything extra or anything we did not need.
Craftsmanship was top notch. Al walked us through his work afterwards to show us everyth…

·        Category: Heating & A/C

·        Services Performed: Yes

·        Cost: $6600

·        PO BOX 5063

Oak Brook, IL 60522

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6/23/2017 - Donald Booth


They did a neat job. Work was done faster than expected. They did not leave any messes.

·        Category: Heating & A/C

·        Services Performed: Yes

·        Cost: $7600

·        113 Meredith Ln.

Streamwood, IL 60107

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6/18/2017 - Carolyn Edwards


They came out for an AC checkup and they didn't even charge me. We have used them
several times and they are wonderful people and very professional.

·        Category: Heating & A/C

·        Services Performed: Yes

·        13841 S Balsam Ln, #B

Plainfield, IL 60544

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6/13/2017 - Bradley Nielsen

·        Category: Heating & A/C

·        Services Performed: Yes

·        Cost: $0

·        6376 Surrey Ridge Rd

Lisle, IL 60532

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6/13/2017 - Bradley Nielsen


I've used them twice before for repairs.

Category: Heating & A/C
Services Performed: Yes
Cost: $7300
6376 Surrey Ridge Rd

Lisle, IL 60532

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6/11/2017 - debbie naughton


In and out in one day. Quicker than I thought.

Category: Heating & A/C
Services Performed: Yes
Cost: $5300
7229 W 113th place

WORTH, IL 60482

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6/9/2017 - Karen Hyde


During the call to make an appointment, I was asked specific questions concerning the issue.
I was told that there was a possibility that I could fix the situation myself. The workman was
prompt and courteous. On examination, the workman discovered that it was a simple fix wh…

Category: Heating & A/C
Services Performed: Yes
Cost: $0
129 N. Wilmette Ave

Westmont, IL 60559

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5/23/2017 - Judy Czarnik


I was pretty sure that I was going with another company until Steve arrived for an estimate.
His knowledge sold me! Their price was comparable with the other company, but I felt that
Steve really knew his stuff and that was important to me. The installation went perfectly (I th…

Category: Heating & A/C
Services Performed: Yes
Cost: $5500
1272 Arapaho Ct.

Naperville, IL 60540

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5/14/2017 - Benjamin Ramsay


It went great. Steve the owner came out to the house personally to do the quote and he's a
very friendly, smart guy. He gave a nice quick presentation about his company and the
benefits of working with them. Their quote wasn't the cheapest, but it was very close, and I …

Category: Heating & A/C
Services Performed: Yes
Cost: $3100
16725 Basil Dr

Lockport, IL 60441

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4/3/2017 - R B Muriby

Category: Heating & A/C
Services Performed: Yes
Cost: $6318
1553 Chippewa Drive

Naperville, IL 60563

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3/21/2017 - Richard Runk


They are very good.

Category: Heating & A/C
Services Performed: Yes
3394 Hillside Ct

Woodridge, IL 60517

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3/16/2017 - Roli Prasad


It was good. They removed the old air conditioner. They moved the location for the new air
conditioner and built a platform to support it. The unit has been fine. <br /> <br /> They were
very detailed and made sure everything connected appropriately. They were also the best …

Category: Heating & A/C
Services Performed: Yes
190 Tecumseh Drive

Bolingbrook, IL 60490

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3/16/2017 - Roli Prasad


It was freezing and sub zero temperatures.&nbsp;It was an emergency. It was a cold night
and our heater had failed. We had actually called someone else first. The guy that came out
scared us because he said there was a leak and it could explode. He gave us a very expen…

Category: Heating & A/C
Services Performed: Yes
190 Tecumseh Drive

Bolingbrook, IL 60490

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3/16/2017 - Roli Prasad


They installed this heater back in 2014.

Category: Heating & A/C
Services Performed: Yes
190 Tecumseh Drive

Bolingbrook, IL 60490

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3/15/2017 - GAIL FRANSEN


I can trust them. They give me good service at a fair price. Comparable to a lot of places. Not
cheap but not expensive. Kinda the going rate. They replaced my heating and AC a few
years ago. I've been pleased with it. Overall, they just continue to do a good job for me and…

·        Category: Heating & A/C

·        Services Performed: Yes

·        Cost: $70

·        5905 S. WESTERN AVENUE

Willowbrook, IL 60527

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3/16/2017 - Sebastien Gilbert


Went over the phone, problem was troubleshooted within 10 mins.He was able to provide
clear instructions.Very nice experience.

·        Category: Heating & A/C

·        Services Performed: No

·        12 Jaymia Court

Lemont, IL 60439

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2/20/2017 - Angela & Rochelle Washington

·        Category: Heating & A/C

·        Services Performed: Yes

·        Cost: $75

·        2943 Embassy Row

Flossmoor, IL 60422

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2/19/2017 - Amelia Boomker


It got installed quickly with no problems at all. They explained everything. They left little to
no mess. We upgraded to 95% efficiency heater and 16 seer AC as well for additional
rebates.

·        Category: Heating & A/C

·        Services Performed: Yes

·        Cost: $8000

·        294 Clarendon Ln

Bolingbrook, IL 60440

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1/30/2017 - Carolyn Edwards


When I called for appointment, person I spoke with immediately gave probable cause;
something not mentioned by previous company that serviced heater! Service was quickly
completed and hint regarding cost-saving filters given. Excellent service!

·        Category: Heating & A/C

·        Services Performed: Yes

·        13841 S Balsam Ln, #B

Plainfield, IL 60544

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1/28/2017 - Jim Keating


HCS is a rock solid company. Skilled. dependable, and trustworthy are the ways I would
describe their employees. Joe did a recent furnace cleaning that showed his strong work
ethic,his high level of skill and a no nonsense attention to detail. Joe and the rest of HCS k…

·        Category: Heating & A/C

·        Services Performed: Yes

·        417 Devon Lane

Bolingbrook, IL 60440

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12/27/2016 - Ric Wilk


Great...the furnaces are still running!

·        Category: Heating & A/C

·        Services Performed: Yes

·        Cost: $75

·        1671 Vermont Drive60007

Elk Grove Village, IL 60007

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12/13/2016 - Tina Reed

·        Category: Heating & A/C

·        Services Performed: Yes

·        1138 South California Avenue

Chicago, IL 60612

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12/12/2016 - Thomas Wenc

·        Category: Heating & A/C

·        Services Performed: Yes

·        748 Farragut Ave

Romeoville, IL 60446

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10/31/2016 - george moder


I couldn't be happier with the professionalism exhibited by all involved. They were very
responsive, on time and did an excellent job. When they left it was like they never were here
except I had a brand new furnace and a/c. A very clean install. I gave a B on price because …

·        Category: Heating & A/C

·        Services Performed: Yes

·        Cost: $6000

·        13917 hunt club ln

Plainfield, IL 60544

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10/30/2016 - M Connolly


The person quickly discovered freon was needed. Then all the vents in the house were
checked. Very professional, very quick service

Category: Heating & A/C
Services Performed: Yes
Cost: $150
420 West Briarcliff

Bolingbrook, IL 60440

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10/20/2016 - KEVIN NICOLELLIS


Work completed in 1 day, protected floors and were professional. Two-stage thermostat was
included with the price. I asked them to come back to re-wire the thermostat for the second
stage (was 4 wire, I put in 7 wire prior to them returning) and they agreed.

Category: Heating & A/C
Services Performed: Yes
Cost: $5800
462 NEWPORT DR.

Naperville, IL 60565

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10/16/2016 - Theresa Pellegrini


Found a faulty safety switch. Changed out switch and unit works good as new.

Category: Heating & A/C
Services Performed: Yes
214 Riverside Dr

Bolingbrook, IL 60440

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9/30/2016 - Mark Kmiecik


N/A

Category: Heating & A/C
Services Performed: No
Cost: $0
4030 W End Rd

Downers Grove, IL 60515

Service Provider Response: Edit

I am so sorry for the failure to schedule your appointment. I'm not sure what happened but sometimes a return call can have the wrong phone number given to the serviceman. Our business depends on response and the eventual service call. Again I apologize for letting you down and I hope in the future you give us another chance.. My personal cell phone is 630-738-1500 please feel free to call me directly.

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9/29/2016 - Mark McGrath

Category: Heating & A/C
Services Performed: Yes
200 Stone Creek Court

Naperville, IL 60565

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9/22/2016 - Matthew Williams


Great! From start to finish Home Comfort Systems was fast and punctual. After calling the
owner Steve on a Thursday we received a quote on Saturday for a new AC on Monday. Al
was our Tech and was fast, friendly and sensitive to our needs. I couldn't be happier w/ the …

Category: Heating & A/C
Services Performed: Yes
Cost: $3350
1031 Churchill Dr

Bolingbrook, IL 60440

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9/18/2016 - Rick Rossini


Came out to the house fast and repaired same day at a reasonable price

Category: Heating & A/C
Services Performed: Yes
Cost: $300
13631 S. Katy Ct.

Plainfield, IL 60544

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9/18/2016 - Norman Stahl


When our air conditioner stopped working, we got an estimate from our service company
(which we were happy with) and then wanted recommendations and an estimate from a 2nd
company. After discussing this with Steve at Home comfort, the price was equivalent to our…

Category: Heating & A/C
Services Performed: Yes
Cost: $6200
105 Timberline Dr

Lemont, IL 60439

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8/23/2016 - Thomas Conway


Very Good. Steve was very professional. Came out on a Sunday. The guy (Al) that installed
the furnace and AC did a fantastic job,

Category: Heating & A/C
Services Performed: Yes
Cost: $7200
407 Lemont Street

Lemont, IL 60439

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8/16/2016 - JACK HILLBLOM


Mike was great, called with possible options and called about 10 minutes before arrival. He
was very friendly and professional, he went up and above the call of duty. I would highly
recommended him and this company to anyone for top of the line service. This was excelle…

·        Category: Heating & A/C

·        Services Performed: Yes

·        36 EXETER COURT

UNIT 101 C

Naperville, IL 60565

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8/3/2016 - Mel Kunicki


Called them for service and came out quickly. Diagnosed problem as burned out
compressor. 8:00 AM next morning new unit was delivered and installed. Couldn't be
happier. Al did the install and bt 11:15 AM we where back in business. Neighbors couldn't ev…

·        Category: Heating & A/C

·        Services Performed: Yes

·        Cost: $3000

·        130 West 68th St.

Darien, IL 60561

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7/14/2016 - Oh-Hoon Kwon


provided excellent explanation of options in a professional, easy to understand, patient
manner. provided a very fair and reasonable price quote (among 3 estimates). work was
done promptly - again very matter of fact, no-nonsense; very professional. i have called twi…

·        Category: Heating & A/C

·        Services Performed: Yes

·        Cost: $6500

·        1328 Dunrobin Rd

Naperville, IL 60540

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7/7/2016 - Tanya Kutemeier

·        Category: Heating & A/C

·        Services Performed: Yes

·        22205 W. Ocala Court

Plainfield, IL 60544

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7/11/2016 - Stephen Reichert


My old central air unit went out on a Sunday. I sent an email to Home Comfort Systems, who
we have been using for heating and cooling service, because it was a Sunday not expecting
to hear back until Monday. Within a half hour I received a call from Steve the owner. I told hi…

·        Category: Heating & A/C

·        Services Performed: Yes

·        Cost: $3000

·        3103 Charter Dr.

Aurora, IL 60503

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7/6/2016 - Charlie Moran


I called them up and they said they could come by the next day and squeeze me in. Another
firm said it would cost $500 to come out and fix it. Mike from Home Comfort Systems said
there'd be a $75 service call and he'd have to see what was wrong. THey called 15 minutes…

·        Category: Heating & A/C

·        Services Performed: Yes

·        Cost: $140

·        1215 Hamilton Lane

Naperville, IL 60540

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6/21/2016 - Katherine Banghat

·        Category: Heating & A/C

·        Services Performed: Yes

·        Cost: $4000

·        419 Warren Terrave

Hinsdale, IL 60521

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6/26/2016 - James Prothe


My house's A/C failed in the middle of a heatwave - Mike called me back within an hour and
let me know what might place in line I would be, noting that they were experiencing about
10x the normal call volume from the heat. I didn't have a ton of faith that I would get service…

·        Category: Heating & A/C

·        Services Performed: Yes

·        Cost: $175

·        5S625 Bluff Lane

Naperville, IL 60540

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6/21/2016 - Katherine Banghat


I like them and so I continue to use them. I got them from a friend because they used them. I
purchased a furnace from them.

·        Category: Heating & A/C

·        Services Performed: Yes

·        419 Warren Terrave

Hinsdale, IL 60521

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5/18/2016 - Sandra Sanders

·        Category: Heating & A/C

·        Services Performed: Yes

·        21126 Prestancia Dr.

Mokena, IL 60448

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5/11/2016 - Helen Straus


I would use them again on any occasion. They display a high level of expertise, a willingness
to answer questions and a professional demeanor throughout.

·        Category: Water Heaters

·        Services Performed: Yes

·        1600 Golf Rd

Joliet, IL 60432

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3/20/2016 - Neema Kapadia


<p> </p> <p>Our old Air Conditioner decided to quit on us in summer of 2014 and we needed to replace it.&nbsp; I looked at Angie's list and compared a few providers and decided to call Home Comfort Systems (HCS) first.&nbsp; The owner came our first (Stevie) and he is such an approachable person.&nbsp; He showed us where HCS has to offer and of course showed us all the awards his company has received with no complaints from BBB.&nbsp; He just seemed very honest and convincing.&nbsp; </p> <p> </p> <p>He also showed us options for zoning system for our home since we were always cold during winter and very hot during summer in all&nbsp;our upstairs bedrooms, while the first floor and basement were freezing during summer and too hot during winter months.&nbsp; Our energy bill was high and we needed something that would help us regulate temperature better in our house.&nbsp; Stevie convinced us to go with zoning and we have been very happy to report that it was the best decision we ever made.&nbsp; Now we have very comfortable temperature in our bedrooms during night and our first floor is very comfortable during the day and at night.&nbsp; Our energy bill is lower now too.&nbsp; I would recommend zoning for anyone who wants to regulate temperature better in their homes.&nbsp; It is worth every dollar you spend with Home Comfort Systems.&nbsp; They are very prompt and provide excellent service if needed after installation.&nbsp; I recently had to call them for some popping noise in my zoning system and they came and resolved the issue within an hour and everything was covered under warranty.</p> <p> </p> <br />

Description of work:

Home Comfort Systems Installed a new American Standard Air Conditioning Unit and also installed the Zoning system. <br />

Category: Heating & A/C
Services Performed: Yes
Cost: $6500
Work Completed Date: 3/9/2016
Hire Again: Yes
1523 Comanche Drive

Bolingbrook, IL 60490

OverallA
PriceA
QualityA
ResponsivenessA
PunctualityA
ProfessionalismA

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3/16/2016 - Oh-Hoon Kwon


fair, clear, no nonsense estimates provided. installation smooth. no issues. i got 3 local estimates and felt confident with pricing. no problems over winter with furnace. ac hasn't been tested by hot day yet. would recommend and use again.

Description of work:

installed new ac and furnace

Category: Heating & A/C
Services Performed: Yes
Work Completed Date: 10/4/2015
Hire Again: Yes
1328 Dunrobin Rd

Naperville, IL 60540

OverallA
PriceA
QualityA
ResponsivenessA
PunctualityA
ProfessionalismA

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3/13/2016 - KELLEY REGAN


Great.&nbsp; They are extremely professional and cleaned up after themselves.&nbsp; The owner came by first to explain what they were going to do and how much it would cost.&nbsp; He even said he wouldn't charge us until a few weeks after we had the system so we were confident we liked it.&nbsp; And we really do. <br /> The zoned system that they recommended is amazing.&nbsp; Our upstairs, which was always too cold in the winter, is now very comfortable.&nbsp; I can't wait to see how it feels in the summer! <br />

Description of work:

We needed a new furnace as ours was 20 years old and dying.&nbsp; They installed a new furnace and zoned heating which has been amazing. <br />

Category: Heating & A/C
Services Performed: Yes
Cost: $8200
Work Completed Date: 1/31/2016
Hire Again: Yes
509 Boardman Circle

Bolingbrook, IL 60440

OverallA
PriceA
QualityA
ResponsivenessA
PunctualityA
ProfessionalismA

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2/12/2016 - Tom Orsi


They called right away when I had an issue with my heat . They knew exactly what the problem was over the phone and instead of coming for an expensive service call told me what to do to fix it. I had the wrong air filter for my furnace which was blocking air flow. I am a customer for life for all my heating and cooling needs . Also the service guy mike was so helpful over the phone. <br />

Description of work:

They helped repair my heat . <br />

Category: Heating & A/C
Services Performed: Yes
Work Completed Date: 2/12/2016
Hire Again: Yes
844 Rebecca lane

Bolingbrook, IL 60440

OverallA
PriceN/A
QualityA
ResponsivenessA
PunctualityA
ProfessionalismA

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1/25/2016 - Jack Randazzo


Excellent. &nbsp;Showed up on schedule. &nbsp;Performed work in a timely manner. &nbsp;Maintained cleanliness. &nbsp;Price was as quoted. <br />

Description of work:

Install a new hot water heater. <br />

Category: Heating & A/C, Water Heaters
Services Performed: Yes
Cost: $975
Work Completed Date: 1/25/2016
Hire Again: Yes
952 John Friend

Naperville, IL 60540

OverallA
PriceA
QualityA
ResponsivenessA
PunctualityA
ProfessionalismA

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1/19/2016 - Kathleen Hoban

Category: Heating & A/C
Services Performed: Yes
Cost: $2500
Work Completed Date: 12/14/2015
Hire Again: Yes
1 Calico Ct.

Bolingbrook, IL 60490

OverallA
PriceN/A
QualityN/A
ResponsivenessN/A
PunctualityN/A
ProfessionalismN/A

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1/12/2016 - Kevin McKiou

Description of work:

Replaced furnace, A/C and humidifier. Excellent products, service and installation. Called on Monday and got a quote from Steve and all was installed on Tuesday.

Category: Heating & A/C
Services Performed: Yes
Hire Again: Yes
6s211 cohasset rd

Naperville, IL 60540

OverallA

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1/7/2016 - Mary Beth Gibbs

Description of work:

They provided a repair to our AC unit.

Category: Heating & A/C
Services Performed: Yes
Work Completed Date: 7/7/2015
Hire Again: Yes
283 Stonegate Rd

Bolingbrook, IL 60440

OverallA

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12/5/2015 - Allyce Jarzabkowski


We had just installed new hardwood floors and had been strongly advised to maintain the humidity level in our home at a consistent level in order to protect our pricey investment. I did much research and between the reviews, products offered, and the fantastic price quoted by Steve, the owner, I chose this company. He told me over the phone that this price was the price, no &quot;funny business or add-ons&quot;. True to his word, though it was a very challenging install due to tight space, I paid exactly what was quoted. His crew of two very nice professional young men even replaced my dried out old tape on the ducts in the furnace closet. I was feeling bad for one of the guys because he was a tall, solid guy, working in this very cramped area. They had to be creative to make it work, and though it was surely frustrating for them, they were nothing but nice and joking the whole time. I felt the owner was honest and straightforward. I would call him again for planned service or emergency needs without hesitation. <br />

Description of work:

Installed whole home humidifier. <br />

Category: Heating & A/C
Services Performed: Yes
Cost: $375
Work Completed Date: 7/31/2014
Hire Again: Yes
3005 Anton Drive

Aurora, IL 60504

OverallA
PriceA
QualityA
ResponsivenessA
PunctualityA
ProfessionalismA

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9/23/2015 - JENNIFER DAVID


After working with the same HVAC company for 10 years, their service deteriorated and I turned to Angie's List for a new company. &nbsp;I called Home Comfort Systems upon the advice of fellow Angie's List members and the positive reviews and I am glad that I did. &nbsp;Not only were both Steve and Mike professional and knowledgable of American Standard products, &nbsp;they were really very nice people! &nbsp;&nbsp; <br /> They came out to see the problem since their company did not do the install and knew right away what the issue was. &nbsp;Since I have a limited understanding of how the system works and I'm a bit skeptical in general, Steve did a great job just explaining it in simple language and I didn't feel like he was talking in circles or BS. &nbsp;They decided that they would order a part and be back to install it. &nbsp; <br /> The next appointment Mike came and did the installation and after letting the unit run for several hours there was nothing leaking. &nbsp;Mike also adjusted my blower speed back to the factory recommended setting and now the unit is cooling all 3 floors of my home like it was intended to do. &nbsp; <br /> I will definitely use this Company for all my checks and service going forward. &nbsp;Just really nice people to do business with and I'm thankful that I found them through Angie's List. <br />

Description of work:

Repaired a leak from my air conditioner. <br />

Category: Heating & A/C
Services Performed: Yes
Cost: $120
Work Completed Date: 9/22/2015
Hire Again: Yes
11S449 RACHAEL CT

Willowbrook, IL 60527

OverallA
PriceA
QualityA
ResponsivenessA
PunctualityA
ProfessionalismA

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9/16/2015 - Paul Kieken


They&nbsp; did an excellent job.....from the initial quote by the owner&nbsp; Steve, to the&nbsp; removal of the old systems, to the installation of the new heating and cooling systems, and&nbsp; to the meticulous clean up afterwards.&nbsp; The installers were very professional&nbsp; and worked diligently&nbsp; to get the job completed.&nbsp; I highly recommend them. <br />

Description of work:

Installed new air conditioner and furnace. <br />

Category: Heating & A/C
Services Performed: Yes
Cost: $4600
Work Completed Date: 5/31/2015
Hire Again: Yes
15532 Trailside Drive

Homer Glen, IL 60491

OverallA
PriceA
QualityA
ResponsivenessA
PunctualityA
ProfessionalismA

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7/29/2015 - Michael Hanus

Description of work:

Home Comfort Systems installed a complete HVAC system (furnace/AC/humidifier/thermostat) for us. The owner (Steve) came out the day of installation & went over all aspects of the job before the work began and answered any questions we had. The installer (Al) did an excellent job removing the old equipment and installing the new. After the work was completed, he went over the operation of the new equipment and answered any questions we had. We were VERY pleased with the overall experience, from the initial quote by Steve, to the installation performed by Al.

Category: Heating & A/C
Services Performed: Yes
Cost: $5500
Work Completed Date: 7/26/2015
Hire Again: Yes
6N487 Crestwood Drive

CAMPTON HILLS, IL 60175

OverallA
PriceA
QualityA
ResponsivenessA
PunctualityA
ProfessionalismA

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7/20/2015 - Brian Bowers


Perfect <br />

Description of work:

Installed a new furnace, and air conditioner with zoned heating/cooling. <br />

Category: Heating & A/C
Services Performed: Yes
Cost: $90000
Work Completed Date: 7/15/2015
Hire Again: Yes
721 Doe Circle

Westmont, IL 60559

OverallA
PriceA
QualityA
ResponsivenessA
PunctualityA
ProfessionalismA

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6/24/2015 - Lisa f Bitsky

Description of work:

Replaced the furnace and air conditioner and helped us get all the rebates

Category: Heating & A/C
Services Performed: Yes
Work Completed Date: 6/23/2015
Hire Again: Yes
13850 Kit Ln

Lemont, IL 60439

OverallA
PriceN/A
QualityA
ResponsivenessN/A
PunctualityA
ProfessionalismN/A

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6/22/2015 - John Susin


Home Comfort Systems did an absolutely excellent job when it came to the replacement of my furnace and air conditioning system. &nbsp;Appointment for review of requirements and quotes: ON TIME. &nbsp;Responsiveness to questions: &nbsp;FULL AND COMPLETE. &nbsp;Timeliness on Date of Installation: &nbsp;ON TIME. &nbsp;Quality of installation: &nbsp;METICULOUS! &nbsp;I would hire Steve and his team again anytime. &nbsp;Steve, thanks for putting Al on my job. &nbsp;He knows his business and was a true professional. <br />

Description of work:

Complete replacement of furnace and air conditioning systems. <br />

Category: Heating & A/C
Services Performed: Yes
Cost: $7000
Work Completed Date: 6/16/2015
Hire Again: Yes
2005 Dichtl Court

Naperville, IL 60565

OverallA
PriceA
QualityA
ResponsivenessA
PunctualityA
ProfessionalismA

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5/13/2015 - WILLIAM TANG

Description of work:

Change pressure switch

Category: Heating & A/C
Services Performed: Yes
Cost: $150
Work Completed Date: 4/30/2015
Hire Again: Yes
3401 N JANSSEN AVE UNIT M

Chicago, IL 60657

OverallA
PriceB
QualityA
ResponsivenessA
PunctualityA
ProfessionalismA

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4/9/2015 - Jon Shepardson

Description of work:

I have used them for over 20 years for annual heating and cooling cleaning and have purchased new furnace and air conditioner during this time. They always come on the day scheduled and so a quick and thorough job.

Category: Heating & A/C
Services Performed: Yes
Cost: $70
Work Completed Date: 1/9/2015
Hire Again: Yes
540 Nassau Ave

Bolingbrook, IL 60440

OverallA
PriceA
QualityA
ResponsivenessA
PunctualityA
ProfessionalismA

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3/19/2015 - Jessica Whiting


The company was very responsive when we called for a quote. They scheduled an immediate appointment for installation as soon as we told them we were going with them. They were good about working around our schedule. The install team was professional and worked quickly. We are very pleased with our new appliances.&nbsp; <br /> We needed all the serial and model numbers in order to apply for rebates from Nicor and Comed. They provided almost all the info we needed. (Just didn't give us the thermostat info) When we called for a few extra numbers, they got it to us right away. <br /> We would recommend them to anyone. <br />

Description of work:

Installed HE furnace/AC and water heater. <br />

Category: Heating & A/C, Water Heaters
Services Performed: Yes
Cost: $7500
Work Completed Date: 12/14/2014
Hire Again: Yes
636 Maple Ave

Downers Grove, IL 60515

OverallA
PriceA
QualityA
ResponsivenessA
PunctualityA
ProfessionalismA

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3/12/2015 - Karen Mueller


Home Comfort Systems in Bolingbrook is a winner. Steve the owner serviced the account from the beginning to end. I received the best quality installation and pricing available. Please note that American Standard furnaces and air conditioners are rated number one by Consumer Reports. I did my homework. Enough said, you will not be disappointed with your purchase from this company, I'm not. No risk here. <br />

Description of work:

Replaced 30 year old furnace and air conditioner <br />

Category: Heating & A/C
Services Performed: Yes
Cost: $5000
Work Completed Date: 3/11/2015
Hire Again: Yes
2329 Buckingham Circle

~~ Barry I. Willowbrook, IL 11/11/2014 We received several quotes for a new dual furnace system. Steve's quote was substantially lower than all of the other quotes. In fact, it was so much lower that I was nervous to use him. But, I did a lot of research and all the reviews were fantastic. Steve and his crew lived up to their reputation. They came in, efficiently did the job, and there were no hidden costs. Through the end of the project, Steve treated me more like a close friend than a potential customer. If you could clone a home services expert, Steve is the one I would recommend.



1/9/2014 Harry P. I called Steve to get a price on a heating system for my garage. He came out the next day and was very knowledgeable and explained everything and most of all he listened to what I wanted. The two installers were very professional and neat. They arrived on time and had all the install done a reasonable amount of time. The heating unit works great. Thanks to Steve and the installers for a great job from start to finish. Oh ya their price was very fair. I have found a new company to service my heating & a/c systems.

~



~ David Gregory 180 Southcote Riverside, IL 60546 Categories: Air Duct Cleaning Heating & A/C Services Performed: Yes * More Weight is given to a review where work has been completed. Work Completed Date: July 19, 2014 Hire Again: Yes Approximate Cost: $12,500.00 Home Build Year: 1941 Description Of Work: Removed existing furnace and ac unit. Installed new furnace and air conditioning unit and ran ductwork to an existing addition that did not have vents. Member Comments: I bought a house knowing the HVAC needed to be replaced. I received two quotes, one from Steve at Home Comort, and another from a contractor recommended by a family member. The biggest challenge was addressing an addition off the back of the house that was not serviced by the existing HVAC system in the house. Contractor #1 wanted to replace the HVAC for the existing portion of the system, and then install a separate "Mitsubishi" system to address the addition. This was going to cost an additional $8,000 and wasn't really an option due to budget. Steve's solution was to run duct work into the addition and "zone" the system. I spoke to contractor #1 about this idea and he was adamant it wouldn't work for a number of reasons. I spoke to Steve about the other contractor's concerns and he was able to walk me through why the other contractor was mistaken on his theories as to why the system wouldn't work. He aslo gave me a guaranty that if the newly installed zone for the addition didn't work, he would remove it and I wouldn't have to pay for it. That made the decision to go with Home Comfort Systems a no brainer. The install had a few snags, but they were able to troubleshoot on the spot and figure out a solution. The install crew did a great job and were able to complete the install in about 12 hours on a Saturday. Home Comfort also did work for a family member of mine who needed his AC unit replaced. Steve went over on Sunday morning and gave him a quote and completed the install that week. I highly recommend Home Comfort Systems. Share on Band of Neighbors: Yes Page Of Happiness Nominee Overall A Price A Quality A Responsiveness A Punctuality A Professionalism A




-------------------------------------------------------------------------------- Review Date: July 28, 2014 Member: Brian Stuchl 273 Hickory Oaks Dr. Bolingbrook, IL 60490 Categories: Air Duct Cleaning Heating & A/C Services Performed: Yes * More Weight is given to a review where work has been completed. Work Completed Date: May 15, 2014 Hire Again: Yes Approximate Cost: $50.00 Description Of Work: They came out and evaluated our furnace which was cycling badly. Instead of selling me a bunch of parts they cleaned my furnace thoroughly and all was well. Pretty much a no-BS guy. Share on Band of Neighbors: No Overall A Price A Quality B Responsiveness B Punctuality B Professionalism A



  -------------------------------------------------------------------------------- Review Date: July 07, 2014 Member: Jackie Wasko 535 E. HIckory Hinsdale, IL 60521 Category: Heating & A/C Services Performed: Yes * More Weight is given to a review where work has been completed. Work Completed Date: July 05, 2014 Hire Again: Yes Approximate Cost: $6,000.00 Description Of Work: Installed a furnace and air conditioner unit. The installation was in an attic based location since the units serviced our upstairs rooms. Member Comments: The whole process was handled wonderfully and professionally. Steve (the owner) showed up promptly, his presentation was excellent and to the point, and his pricing was very competitive. He was able to schedule us on the Saturday after the Fourth of July, which was great because we had been without A/C/ for two weeks. Al (the installer) showed up (early!) on Saturday morning and got right to work. The installation was complete seven hours later, which exceeded the 8 to 10 hour estimate that Steve had quoted. Steve and his Home Comfort Systems team completely exceeded my expectations, which is all you can ask for...I very highly recommend them! Share on Band of Neighbors: Yes Page Of Happiness Nominee Overall A Price A Quality A Responsiveness A Punctuality A Professionalism




A -------------------------------------------------------------------------------- Review Date: July 07, 2014 Member: John Claussen 808 Hartford Lane BOLINGBROOK, IL 60440 Category: Heating & A/C Services Performed: Yes * More Weight is given to a review where work has been completed. Work Completed Date: July 02, 2014 Hire Again: Yes Description Of Work: Troubleshot no air conditioning Member Comments: Service Technician called me back within the hour. Asked me what kind of air filter I was using. Asked that I pull filter out. Air was shut off and fan was shut off. Asked me how long and I said over night. He said good. The filter that I was using was wrong and cause block of ice to form. Probably melted over night. Asked that I restart blower. Asked if fan was on. I said yes. Asked me to restart air conditioning. I did. He waited on phone and then asked if I had cold air. I said yes. I asked how much and he said no charge, 'Just don't use that kind of air filter again'. Share on Band of Neighbors: Yes



~~ Review Date: July 06, 2014 Member: Jackie Cavins 911 Morgan St Joliet, IL 60436 Category: Heating & A/C Services Performed: Yes * More Weight is given to a review where work has been completed. Work Completed Date: April 18, 2014 Hire Again: Yes Approximate Cost: $5,000.00 Description Of Work: Home Comfort Systems removed and replaced an air handler and air compressor at my home. They were on time, professional and cleaned up as they went through the removal and installation processes. Member Comments: At the time the estimate was provided, Steve helped me understand what the failures were and what it would take to correct them. I obtained 5 quotes from local HVAC services. Home Comfort Systems in Bolingbrook was reasonably priced and more important to me, I felt I could trust this company. I highly recommend this company and would use them in the future. Share on Band of Neighbors: Yes Page Of Happiness Nominee Overall A Price A Quality A Responsiveness A Punctuality A Professionalism A



-------------------------------------------------------------------------------- Review Date: June 30, 2014 Member: Tim Micheau 622 N. Wright St. NAPERVILLE, IL 60563 Category: Heating & A/C Services Performed: Yes * More Weight is given to a review where work has been completed. Work Completed Date: June 04, 2014 Hire Again: Yes Home Build Year: 1952 Description Of Work: A couple years back we had a zoning system installed. We were having problems with the system and they came out and replaced the part that was not functioning correctly without charge due to warranty. Member Comments: They came out to analyze the situation and were back quickly with the necessary part to repair the problem, even offered to come on a Saturday to get it in for us. They made sure all was in working order to my satisfaction before leaving - a great provider. Share on Band of Neighbors: Yes Overall A Price N/A Quality A Responsiveness A Punctuality A Professionalism A




-------------------------------------------------------------------------------- Review Date: June 10, 2014 Member: Charlotte Hoogerhuis 349 Fleetwood ave Bolingbrook, IL 60440 Category: Heating & A/C Services Performed: Yes * More Weight is given to a review where work has been completed. Work Completed Date: February 20, 2014 Hire Again: Yes Approximate Cost: $59.95 Description Of Work: My furnace was cleaned out, I used a coupon to get it for $59.95 Member Comments: It went well. The technician arrived on time, and started work immediately. He was friendly. As he looked at my furnace, he asked when it was last cleaned. I said never (it was 4 years old at this point) and he was impressed with how clean it was. It was a quick clean, sanding of that rod in there (don't remember the name) and then he was done. Good to know that our furnace was in good shape, even with no cleanings for it's entire life. I wanted to use a local, smaller business and was not disappointed. Share on Band of Neighbors: Yes Page Of Happiness Nominee Overall A Price A Quality A Responsiveness A Punctuality A Professionalism A




 Review Date: June 07, 2014 Member: Papiya Sanyal 1014 Louise Lane JOLIET, IL 60431 Categories: Heating & A/C Water Heaters Services Performed: Yes * More Weight is given to a review where work has been completed. Work Completed Date: June 01, 2014 Hire Again: Yes Approximate Cost: $220.00 Description Of Work: Recharged a/c unit Member Comments: During the past heat wave during the week of Memorial Day - we called Home Comfort on Wednesday for a service call (the A/C was not running) and was told he would be able to squeeze us in on Sunday - but due to the large number of service calls - he will out between 8 am and 1 am. I was very surprised to hear that he is working that late. Other companies only work regular business hours. He said he would call 1/2 hour before he set out. Mike called around 1:30 pm on Sunday and said he was on his way and should be here in 30 to 40 minutes. He was here in 30 minutes and was able to figure out that we had no charge. He recharged the unit and while we were waiting - we had a very pleasant conversation with him. What an amazing man. He was very pleasant and polite. I can't express how happy I was that he managed to squeeze us in before the heat of the day set in further. It was already 86 in the house. I can't say anything new that the other "A" reviews have not already mentioned. We are in process of getting an estimate of work for replacing our furnace, A/C and maybe water heater. I'm looking forward to having Home Comfort as our go-to service company for all our future needs. Their reputation is well deserved. Share on Band of Neighbors: Yes Overall A Price B Quality A Responsiveness A Punctuality A Professionalism A [ previous 1 2 3 4 5 6 7 8 9 10 next ... ]


~~ Review Date: June 03, 2014 Member: Sam Niska 8200 Woodglen Lane #107 DOWNERS GROVE, IL 60516 Category: Heating & A/C Services Performed: Yes * More Weight is given to a review where work has been completed. Work Completed Date: May 23, 2014 Hire Again: Yes Approximate Cost: $3,500.00 Description Of Work: Replaced an A/C system that had been originally installed in 1979. All the old A/C piping/tubing had to be replaced; the A/C unit was on the roof of a two story building. Member Comments: Great company! I agree with so many of the other postings: professional, courteous, prompt, with a knowledgeable owner and crew. I especially liked that Steve (owner) came out not only to give the estimate but also showed up with the crew for the installation. No complaints, nothing but praise! Highly recommended; deserving of the Super Service Award! Share on Band of Neighbors: Yes Overall A Price A Quality A Responsiveness A Punctuality A Professionalism A




-------------------------------------------------------------------------------- Review Date: May 21, 2014 Member: Stan Sharas 407 Orchard Drive BOLINGBROOK, IL 60440 Category: Heating & A/C Services Performed: Yes * More Weight is given to a review where work has been completed. Work Completed Date: May 21, 2014 Hire Again: Yes Description Of Work: He talked me through a troubleshooting procedure to get my AC back on line after a lightning strike. We've used their service for previous HVAC problems and a water softener installation. Member Comments: They were prompt, efficient, professional and I will use their services again. They did a water softener install in my basement and we're able to install the brine tank in the garage for ease of reloading the brine. They also did an emergency AC recharge in extremely hot weather when my original system developed a small leak. It had happened before and I had to spend an outrageous amount of money with a larger service provider. Share on Band of Neighbors: No Page Of Happiness Nominee Overall A Price A Quality A Responsiveness A Punctuality A Professionalism A




-------------------------------------------------------------------------------- Review Date: May 14, 2014 Member: james miller 8105 woodcreek ct DOWNERS GROVE, IL 60516 Category: Heating & A/C Services Performed: Yes * More Weight is given to a review where work has been completed. Work Completed Date: May 07, 2014 Hire Again: Yes Approximate Cost: $3,000.00 Description Of Work: installed new furnace Share on Band of Neighbors: No Overall A Price A Quality A Responsiveness A Punctuality A Professionalism A




-------------------------------------------------------------------------------- Review Date: April 30, 2014 Member: DONALD ARMSTRONG 644 HARVEST DRIVE BOLINGBROOK, IL 60490 Category: Heating & A/C Services Performed: Yes * More Weight is given to a review where work has been completed. Work Completed Date: March 20, 2014 Hire Again: Yes Approximate Cost: $7,115.00 Home Build Year: 1993 Description Of Work: Installed a new 95% efficient two-stage American Standard furnace and a new 14.5 SEER American Standard air conditioner. Member Comments: The first appointment that I had with Steve did not go as planned; he called to tell me that he needed to reschedule due to an emergency furnace installation. I completely understood and thought "Gee, this is the kind of guy that I want to do business with, he puts emergencies ahead of an opportunity to sell a new HVAC system." So, I reschedule the appointment with Steve. He arrived on-time for the appointment and carefully walked me through the different options that I had. Because of the Nicor/ComEd rebate it was a no-brainer to spend the extra money on a high-efficiency system that qualified for the rebate. I received two additional quotes; one from another American-Standard dealer who quoted the same HVAC system; his price was $200 less, but he did not include a 10-year parts AND labor warranty that Home Comfort Systems included. The second quote was from a local Carrier dealer who quoted $1500 more for a system that was not the equal to American-Standard system. One the day of the installation, Steve accompanied the two installers to get them started on the project. The work was performed in a neat and professional manner. The new furnace is VERY quiet; other than the sound of the blower we don't hear it operate (unlike are 20+ year old York that sounded like it was going to rattle apart at any moment). We've only used the air conditioner once and it too is extremely quiet (so quiet that we didn't think it had started when we turned it on). The "Approximate cost of service" does not include the $900 Nicor/ComEd rebate. Share on Band of Neighbors: No Page Of Happiness Nominee Overall A Price A Quality A Responsiveness A Punctuality A Professionalism A





-------------------------------------------------------------------------------- Review Date: April 15, 2014 Member: Heather Ondrejcak 3448 Interlochen Ln Naperville , IL 60564 Category: Heating & A/C Services Performed: Yes * More Weight is given to a review where work has been completed. Work Completed Date: April 15, 2014 Hire Again: Yes Approximate Cost: $75.00 Description Of Work: Replaced a fuse / fixed a short in wiring to run a/c and heat. Member Comments: It went well. They were polite and prompt. They were efficient and knew exactly what to do. What I thought might be a big problem was actually a quick fix. Being new to IL and never having dealt with a furnace or a humidifier they gave me info on filters and when to change them. I would defiantly use them again and will be calling them back in the fall to clean my furnace.




 




Review Date: April 07, 2014

Member: 
Angela & Rochelle Washington
2943 Embassy Row
FLOSSMOOR, IL 60422

Category: 
Heating & A/C
Services Performed: 
Yes
* More Weight is given to a review where work has been completed.
Work Completed Date: 
July 12, 2012
Hire Again: 
Yes
Approximate Cost: 
$7,000.00
Home Build Year: 
1971
Description Of Work: 
They installed one furnace and two air conditioning units. They replaced the existing as we wanted something more energy efficient.
Member Comments: 
The service was wonderful. The owner came out and he presented himself in a very professional manner. We chose to have an estimate based on the reviews and those turned out to be true. His knowledge level enhanced our ability to make an informed decision. He made us feel comfortable with the process and the cost was very competitive. He was very timely and his crew was as well. I have had no issues since the installation was done.
Share on Band of Neighbors: 
Yes
Page Of Happiness Nominee

OverallA
PriceA
QualityA
ResponsivenessA
PunctualityA
ProfessionalismA





Review Date: March 26, 2014
Member: 
Nalini Potineni
216 Indian Trail Rd
Oak Brook, IL 60523
Category: 
Heating & A/C
Services Performed: 
Yes
* More Weight is given to a review where work has been completed.
Work Completed Date: 
January 01, 2014
Hire Again: 
Yes
Description Of Work: 
Vents to avoid water freezing in the bathroom
Member Comments: 
We just moved into the house and one day there was no water coming through the pipes in my sons bathroom.  Concerned with pipes bursting and to resolve this problem we called few companies.  The approach Steve had in resolving this problem gave us the confidence he and his team would be the best for the job.  He and his team were very professional and with accurately diagnosing the problem he rerouted the flow of the heat and it resolved the problem.  Frozen pipes became history. I highly recommended him and his company.
Share on Band of Neighbors: 
Yes
Page Of Happiness Nominee

OverallA
PriceA
QualityA
ResponsivenessA
PunctualityA
ProfessionalismA





Review Date: March 22, 2014
Member: 
John Mueller
4 Paddock
Lemont, IL 60439
Category: 
Heating & A/C
Services Performed: 
Yes
* More Weight is given to a review where work has been completed.
Work Completed Date: 
March 13, 2014
Hire Again: 
Yes
Approximate Cost: 
$2,500.00
Description Of Work: 
installed a garage heater along with venting and damper.  also redid a defective bathroom ventilator fan in the attic above the master bath.
Member Comments: 
This guy and his crew were great.  They came over to give us an estimate quickly and installed the next week.  The owner was out to supervise the crew who did great work.  The owner also gave us some tips on how to use our home furnace more efficiently.  They are terrific and we will absolutely use them again.
Share on Band of Neighbors: 
Yes

OverallA
PriceA
QualityA
ResponsivenessA
PunctualityA
ProfessionalismA




Review Date: March 21, 2014
Member: 
William Hagerman
1536 Warbler Drive
Naperville, IL 60565

Category: 
Heating & A/C
Services Performed: 
Yes
* More Weight is given to a review where work has been completed.
Work Completed Date: 
March 17, 2014
Hire Again: 
Yes
Approximate Cost: 
$4,000.00
Home Build Year: 
1969
Description Of Work: 
Installed a new American Standard XV95 Gold ZM furnace, new humidifier, thermostat, air filter, and humidistat.
Member Comments: 
They were frank on what product and services were most appropriate for my home.  The price was very attractive.  The installation was schedule for the next business day and was very professional.
Share on Band of Neighbors: 
Yes

OverallA
PriceA
QualityA
ResponsivenessA
PunctualityA
ProfessionalismA



Review Date:February 24, 2014

Member: 
Sylvia Dombrowski
2800 N Lake Shore Dr, 904
Chicago, IL 60657
Category: 
Heating & A/C
Services Performed: 
Yes
* More Weight is given to a review where work has been completed.
Work Completed Date: 
January 14, 2014
Hire Again: 
Yes
Approximate Cost: 
$40.00
Description Of Work: 
Inspect Furnace HVAC that was shutting down. Would restart several times before shutting down
which then required a manual restart
Member Comments: 
Very Professional and helpful. Extremely pleased.
Via identifying a minor problem, we saved several thousand dollars vs one company's proposed furnace replacement. Also quoted the best replacement price if correcting the minor problem was not the sole underlying cause.
Share on Band of Neighbors: 
No

OverallA
PriceA
QualityA
ResponsivenessA
PunctualityA
ProfessionalismA





Review Date: February 07, 2014
Member: 
Gregory Campbell
835 Grove Lane
BOLINGBROOK, IL 60440
Category: 
Heating & A/C
Services Performed: 
Yes
* More Weight is given to a review where work has been completed.
Hire Again: 
Yes
Description Of Work: 
The outdoor (compressor) unit, furnace, a portion of the return duct and a portion of the supply duct were replaced.

Member Comments: 
Two young men from the company spent the majority of the scheduled day removing the old equipment and installing the new equipment. It was a hot day, but they did an excellent job. They came at the time agreed with no delays or interruptions. Upon completion of the work, they did an exceptable job of cleaning. Within the first 24 hrs. of installation, I discovered a few items that needed attention. A service call was placed and the technician came by to correct the problems at a convenient time for me. The items needing attention were detail oriented and did not affect the operation of the unit. I was pleased with the overall cost and installation. I would gladly recommend this company.
Share on Band of Neighbors: 
No

OverallA
PriceB
QualityB
ResponsivenessA
PunctualityA
ProfessionalismA





Review Date: January 21, 2014
Member: 
Patricia Rommel
1111 Loral Avenue
JOLIET, IL 60435
Category: 
Heating & A/C
Services Performed: 
Yes
* More Weight is given to a review where work has been completed.
Work Completed Date: 
June 01, 2011
Hire Again: 
Yes
Approximate Cost: 
$4,500.00
Home Build Year: 
1940
Description Of Work: 
Replaced furnance and air.
Member Comments: 
Steve the owner came after a call was made. Very prompt and professional. Explained everything. I would recommend and have recommend them!
Share on Band of Neighbors: 
Yes

OverallA
PriceA
QualityA
ResponsivenessA
PunctualityA
ProfessionalismA





Review Date: December 30, 2013
Member: 
Jai Singh
1805 Harcourt Dr.
Woodridge, IL 60517
Category: 
Heating & A/C
Services Performed: 
Yes
* More Weight is given to a review where work has been completed.
Work Completed Date: 
December 07, 2013
Hire Again: 
Yes
Approximate Cost: 
$8,000.00
Description Of Work: 
Replace both the Furnace and A/C unit.

Member Comments: 
Our furnace had broken down and it was 10-20 degree Fahrenheit that day.  We already were researching different furnaces and A/C unit options.  We called multiple companies for quotes.  When we called, Home Comfort Systems, owner of the company Steve Bilica came home and inspected our furnace.  He was very professional and courteous at the same time.  Provided all the details and explained all the functions of the furnace.  Suggested the best size unit for the size of our home.  He provided us with multiple options.  We selected one of the option and the installation was scheduled for the next day morning at 8am.  Also, he did not take any down payment and payment was expected after the work is done, and if you are happy with the work.
Installation worker came exactly on time at 8am Saturday morning.  He was very professional and provided all the details on what the work is and how it will be done.  He informed us where the ventilation for the furnace will be installed and we were okay with that.  It took pretty much whole day to do the work.  Once the work was finished, he explained all the rebates that we can take and provided all the detail info on warranties.  Work was done very efficiently and effectively, finished both Furnace and A/C installation the same day.
Here is the kicker.  Next day in the morning, we realized we want to move the ventilation to the different side of our home, as it did not look very aesthetic.  I called the owner in the morning and before I could even explain in detail, he agreed completely and informed that is not a problem at all and quickly took the appointment for the next day.  They came in, moved the ventilation pipe to the side, we wanted with no additional charge at all.  It is hard to find this kind of service in this day and age.  I believe, Mr. Bilica still believes in excellent service how it used to be earlier.  This company and the people are excellent in their work and still believe in providing total customer satisfaction values.  
Later on I need to get my Water Heating tank also changed, and I am planning to reuse them again.  Actually for any kind of heating/cooling/plumbing issue, I would be calling them from now on.  Thank you, Mr. Bilica!
 
Share on Band of Neighbors: 
Yes
Page Of Happiness Nominee

OverallA
PriceA
QualityA
ResponsivenessA
PunctualityA
ProfessionalismA





Review Date: December 20, 2013
Member: 
Todd Mazza
2515 College Road
DOWNERS GROVE, IL 60516
Category: 
Heating & A/C
Services Performed: 
Yes
* More Weight is given to a review where work has been completed.
Work Completed Date: 
December 20, 2013
Hire Again: 
Yes
Approximate Cost: 
$70.00
Description Of Work: 
Routine Furnace Inspection
Member Comments: 
Michael was extremely professional and informative. He went the extra mile and gave me some great advice. He is a genuinely caring and nice person, which is a nice extra! Use this company without hesitation.
Review Date: February 24, 2014
Member: 
Sylvia Dombrowski
2800 N Lake Shore Dr, 904
Chicago, IL 60657
Category: 
Heating & A/C
Services Performed: 
Yes
* More Weight is given to a review where work has been completed.
Work Completed Date: 
January 14, 2014
Hire Again: 
Yes
Approximate Cost: 
$40.00
Description Of Work: 
Inspect Furnace HVAC that was shutting down. Would restart several times before shutting down
which then required a manual restart
Member Comments: 
Very Professional and helpful. Extremely pleased.
Via identifying a minor problem, we saved several thousand dollars vs one company's proposed furnace replacement. Also quoted the best replacement price if correcting the minor problem was not the sole underlying cause.
Share on Band of Neighbors: 
No

OverallA
PriceA
QualityA
ResponsivenessA
PunctualityA
ProfessionalismA



Review Date: February 07, 2014
Member: 
Gregory Campbell
835 Grove Lane
BOLINGBROOK, IL 60440
Category: 
Heating & A/C
Services Performed: 
Yes
* More Weight is given to a review where work has been completed.
Hire Again: 
Yes
Description Of Work: 
The outdoor (compressor) unit, furnace, a portion of the return duct and a portion of the supply duct were replaced.

Member Comments: 
Two young men from the company spent the majority of the scheduled day removing the old equipment and installing the new equipment. It was a hot day, but they did an excellent job. They came at the time agreed with no delays or interruptions. Upon completion of the work, they did an exceptable job of cleaning. Within the first 24 hrs. of installation, I discovered a few items that needed attention. A service call was placed and the technician came by to correct the problems at a convenient time for me. The items needing attention were detail oriented and did not affect the operation of the unit. I was pleased with the overall cost and installation. I would gladly recommend this company.
Share on Band of Neighbors: 
No

OverallA
PriceB
QualityB
ResponsivenessA
PunctualityA
ProfessionalismA




*****************

been great. Was this review …? Useful Funny Cool Willowbrook, IL 60527 Category: Heating & A/C Services Performed:  WorkCompleted Date: August 09, 2013 Hire Again: Yes Approximate Cost: $2,995.00 Home Build Year: 1992 Description Of Work: Replaced Air Conditioner Member Comments: Arrived on time and replaced the air conditioner. Work took from about 9am to 2pm with no problems what so ever. Professional, with no additional charges. We plan on using them again in the future to replace our furnace.  ________________________________________~~


LOMBARD, IL 60148 : : July 26, 2013 Hire Again: Yes Description Of Work: Checked air conditioner which was freezing up. Fixed what he thought was the problem but said he would not charged until he was sure it was fixed.: This was the fourth company and service person we had here trying to fix a five year old air conditioner. This is the first time I had any confidence that the person knew what they were doing. Will never call another company besides this one.


________________________________________ Review Date: July 23, 2013 Member:  HINSDALE, IL  Category: Heating & A/C Services Performed: Yes * More Weight is given to a review where work has been completed. Work Completed Date: July 13, 2013 Hire Again: Yes Approximate Cost: $150.00 Description Of Work: Checked and cleaned A/C unit and came back and installed a booster to the condenser. Member Comments: Home Comfort Systems initially thought that we must have had a power surge because the electrical breaker had flipped off. We were unaware that was the problem. Once we flipped the breaker back on, the unit worked fine for the rest of the day. However, over the next few days the breaker kept flipping to the off position. Home Comfort Systems came back the day after I called them and installed a booster to the condenser. The A/C has worked perfectly ever since. We are getting a quote from them for a new A/C since ours is close to 20 years old. We have not decided yet if we will replace it this season or wait until next season. I definitely recommend Home Comfort Systems. They are prompt, professional and reasonably priced. Share on Band of Neighbors: No Overall A Price A Quality A Responsiveness A Punctuality A Professionalism A



________________________________________ Review Date: July 19, 2013 Member: Glen Ellyn, IL 60137 Category: Heating & A/C Services Performed: Yes * More Weight is given to a review where work has been completed. Work Completed Date: April 15, 2012 Hire Again: Yes Approximate Cost: $8,000.00 Description Of Work: Installed new Air Conditioning system. Member Comments: Steve, Just wanted to let you know the system you installed has performed perfectly during this weeks hot spell. It has maintained 75 F at 50% RH wonderfully. Dick Lami Share on Band of Neighbors: No Overall A Price A Quality A Responsiveness A Punctuality A Professionalism A



________________________________________ Review Date: July 15, 2013 Overall A Price N/A Quality N/A Responsiveness A Punctuality N/A Professionalism N/A Review Date: July 14, 2013 Member:Plainfield, IL 60585 Category: Heating & A/C Services Performed: Yes * More Weight is given to a review where work has been completed. Work Completed Date: July 06, 2013 Hire Again: Yes Approximate Cost: $3,175.00 Home Build Year: 1998 Description Of Work: Replaced old central AC with new unit. Member Comments: Steve was very prompt in returning my call. He came out the same day to give me an estimate on replacing my old central air unit. His price was very reasonable comparing with other companies. This was in addition to his very high customer satisfaction rating on Angie's list (why I called him in the first place). He did not try to up sell anything I don't need. He also offered 10 year warranty parts and labor on everything he installed which sealed the deal. His crew came out two days later and installed the new AC system. The new AC works great and seem more quiet than the old unit. Can't wait to see my next electric bill to find out how much money I saved. I highly recommend Home Comfort system and will be calling them when I need service or replace my furnace. Share on Band of Neighbors: Yes Overall A Price A Quality A Responsiveness A Punctuality A Professionalism A




________________________________________ Review Date: July 02, 2013 Member: DARIEN, IL 60561 Category: Heating & A/C Services Performed: Yes * More Weight is given to a review where work has been completed. Work Completed Date: May 27, 2013 Hire Again: Yes Approximate Cost: $3,500.00 Description Of Work: Installed a new air conditioner Member Comments: Excellent service, excellent price Share on Band of Neighbors: Yes Overall A Price A Quality A Responsiveness A Punctuality A Professionalism A




________________________________________ Review Date: July 02, 2013 Member:  Downers Grove, IL 60516 Category: Heating & A/C Services Performed: Yes * More Weight is given to a review where work has been completed. Work Completed Date: April 24, 2013 Hire Again: Yes Approximate Cost: $6,450.00 Home Build Year: 1988 Description Of Work: They installed an American Standard 97% efficient furnace and 14.5 SEER A/C along with a setback thermostat. Member Comments: We were looking to replace our 25 yr old furnace and 15 yr old AC unit. We met the owner, Steve Bilica, at a local home improvement show and were impressed with his presentation, knowledg and professionalism. He also showed us the excellent reviews that he had received from numerous Angies List customers that were very happy with his work. We scheduled an appointment with him for the following week. After evaluating our heating and cooling system, he presented us with three options. A single stage 80% efficient furnace and 13 SEER AC, a single stage 95% furnace and 14.5 SEER AC, and finally a 97% 2 stage variable speed furnace and 14.5 SEER AC. He was very thorough in explaining the differences and pluses and minuses between all 3 options. We also got estimates from 2 other highly rated companies from Angies List. Before making our final decision, we had additional questions, which Steve again came out to the house to answer them and to ensure that we fully understood how the system would work. Our decision was the 97% 2 stage variable speed furnace and the 14.5 SEER AC unit.By purchasing this combined system, we also qualified for an energy rebate from Nicor ($520) and Com Ed ($350) which reduced our overall cost. Steve and his 2 installers arrived promptly on installation day. Steve left after ensuring that his installers thoroughly understood the scope of work. Both installers were very professional and very knowledgeable. They completed the install in about 9 hours. We are very happy with the system and how it maintains a more constant temperature on all 3 levels of our house. Finally, I recommended Steve to my father-in-law who was in need of a new furnace and AC unit. After comparing Steve's pricing to two other companies, he also decided to have Home Comfort Systems install his new units. He is also pleased with how the install went and how the new furnace and AC are operating. Share on Band of Neighbors: No Overall A Price A Quality A Responsiveness A Punctuality A Professionalism A




________________________________________ Review Date: June 20, 2013 Member:  BOLINGBROOK, IL 60440 Category: Heating & A/C Services Performed: Yes * More Weight is given to a review where work has been completed. Work Completed Date: June 19, 2013 Last Modified Date: June 23, 2013 Hire Again: Yes Home Build Year: 1978 Description Of Work: I had used Home Comfort Systems Inc. for air conditioning service for this summer. Member Comments: Their price was reasonable. There's none better, it's the service you got, they go out of their way to try to help because right now it is a really busy season and he's been working from 8 A.M. to 4 A.M., he's working all night, he got people who need a kind of service like this, there's a lot of people who don't have any air conditioning right now and he's still getting people worked in the best he can. Always courteous, always clean, he was an "A" on the list when we first looked at it and we got him there. Share on Band of Neighbors: Yes Transcribed from a telephone interview Overall A Price A Quality A Responsiveness A Punctuality A Professionalism A




________________________________________ Review Date: June 06, 2013 Member:DOWNERS GROVE, IL 60516 Category: Heating & A/C Services Performed: Yes * More Weight is given to a review where work has been completed. Work Completed Date: June 01, 2013 Hire Again: Yes Approximate Cost: $8,000.00 Description Of Work: Installed a new furnace and air conditioner Member Comments: Steve met with us and we were impressed with his presentation. He gave us a quote and we decided to have both done. He was very helpful, courteous, on time and the workers did a fantastic job. They were polite, cleaned up and answered all my questions. I would definitely recommend them to anyone inquiring about furnaces or air conditioners. Steve and the whole team were wonderful. Share on Band of Neighbors: Yes Overall A Price A Quality A Responsiveness A Punctuality A Professionalism A Review Date: June 06, 2013 Member:



Daniel Carney 2 Sunflower Ct. Bolingbrook, IL 60440 Category: Heating & A/C Services Performed: Yes * More Weight is given to a review where work has been completed. Work Completed Date: January 02, 2013 Hire Again: Yes Approximate Cost: $2,500.00 Home Build Year: 1995 Description Of Work: Replaced furnace Member Comments: After obtaining estimates from 3 different companies I decided to go with Home Comfort because of the quality of the product, the cost, transferability of the warranty, and the detailed explanation of the various options provided by Steve, the owner. The crew showed up on time, there was a small mix up on the replacement furnace but that was resolved very, very quickly. The old furnace was removed and the new on installed in a couple of hours. Since this was in January I was concerned about how long I would be without a furnace but it was not a problem. The workers were very courteous and helpful. The new furnace has been a great this past winter. It is much quieter than the original furnace and more economical. I would highly recommend Home Comfort for any HVAC needs. Share on Band of Neighbors: Yes Overall A Price A Quality A Responsiveness A Punctuality A Professionalism A




________________________________________ Review Date: June 03, 2013 Member:

NAPERVILLE, IL 60540 Category: Heating & A/C Services Performed: Yes * More Weight is given to a review where work has been completed. Work Completed Date: January 16, 2012 Hire Again: Yes Approximate Cost: $2,300.00 Home Build Year: 1988 Description Of Work: I found Home Comfort Systems on Angie's List and they put in a complete new furnace with a Honeywell humidifier, new filters, and new thermostat. Member Comments: They were very professional, they put the booties over their shoes so they wouldn't get the house dirty. they cleaned everyth single thing up that they did, you'd never know that they were here. They were very polite. They did a great job, the furnace works beautifully. Came back in May of 2012, cleaned and service the HVAC unit for no charge for the first service. They also came back again in September 2012 to clean the furnace to get it ready for winter. They came again May 2013, cleaned the A/C and serviced it as well, and they'll come back again in September of this year to clean and service. We have cleaning and servicing on a yearly charge, which the cost of is very reasonable. I would recommend them to anyone! Share on Band of Neighbors: Yes Overall A Price A Quality A Responsiveness A Punctuality A Professionalism A




________________________________________ Review Date: June 02, 2013 Member:NAPERVILLE, IL 60540 Category: Heating & A/C Services Performed: Yes * More Weight is given to a review where work has been completed. Work Completed Date: May 15, 2013 Hire Again: Yes Approximate Cost: $5,000.00 Home Build Year: 1978 Description Of Work: Installed new furnace/AC/humidifier for TownHome Member Comments: It went perfect, they were so professional and cleaned up EVERYTHING when they were done...my contractor working in the house at the same time was very impressed with their work also. Share on Band of Neighbors: Yes Overall A Price A Quality A Responsiveness A Punctuality A Professionalism A





________________________________________ Review Date: May 30, 2013 Member:Willowbrook, IL 60527 Category: Heating & A/C Services Performed: Yes * More Weight is given to a review where work has been completed. Work Completed Date: May 29, 2013 Hire Again: Yes Approximate Cost: $70.00 Description Of Work: Routine Maintenance on condo Air conditioner unit. Member Comments: Mike Bilica and his co-worker called to let us know they were coming. In addition to the usual routine maintenance they oiled the blower motor. They fished out an undersized air filter used by the previous service folks. Mike also carefully cleaned the evaporator coil. The contrast between Mike's work and the earlier service provider is marked. I will certainly call on Mike again for any future air conditioner work. Share on Band of Neighbors: No Overall A Price A Quality A Responsiveness A Punctuality A Professionalism A




________________________________________ Review Date: May 21, 2013 Member:Berkeley, IL 60163 Categories: Heating & A/C Water Heaters Services Performed: Yes * More Weight is given to a review where work has been completed. Work Completed Date: May 11, 2013 Hire Again: Yes Approximate Cost: $3,450.00 Description Of Work: Installed a new furnace and hot water tank. Member Comments: Steve showed up at the scheduled time and went over the work to be done with his two installers. They put down tarps to make sure that my carpeted stairs did not get dirty. They pulled out the old hot water tank, furnace and whole house humidifier. They removed all of the unnecessary wiring and tubing that had been added on through the years and re-plumbed the gas lines. Since it was a two stage furnace the installer gave me a choice of how let the furnace run.By either letting the two stage thermostat run the furnace or by letting the board on the furnace run it. I thought it was very nice that he took the time to explain the two different ways and let me decide what was best for me. By the time they were done everything looked 100% better. There were no loose wires. Everything was neat and professional. You would not have known that they were there by the time they cleaned up. The nice thing about Steve was that he went through my house to look at all of my vents and ducts. He gave me some suggestions and options, but did not try to sell me anything I didn't need. I would definitely use his services again. Share on Band of Neighbors: Yes Review Date: May 18, 2013 Member:



Pat Fleck 6905 Irish Court DARIEN, IL 60561 Category: Heating & A/C Services Performed: Yes * More Weight is given to a review where work has been completed. Work Completed Date: May 16, 2013 Hire Again: Yes Approximate Cost: $6,800.00 Home Build Year: 1990 Description Of Work: Replace first and second floor air conditioning units Member Comments: Last week both of our units went out during the 85+ degree days. I called Home Comfort Systems and left a message. Steve, the owner, returned my call within the hour - changed his schedule to come out to our house that day to look at the job and provide an estimate. He was very professional and courteous. My husband and I both liked him immediately. Steve said he would not take a down payment/deposit nor would he accept any money until the job was done and we were happy. Obviously he is confident with his work! We had an estimate from another company, but thought Steve's price fair, with an upgrade in quality of the outside units. New concrete slabs were put in and they did a great job making everything look neat. The crew showed up on time and worked all day until the job was completed. We were very happy with this company and will use them for any of our heating/air conditioning needs. Share on Band of Neighbors: Yes Overall A Price A Quality A Responsiveness A Punctuality A Professionalism A





________________________________________ Review Date: May 09, 2013 Member: , 60532 Category: Heating & A/C Services Performed: Yes * More Weight is given to a review where work has been completed. Work Completed Date: April 05, 2013 Hire Again: Yes Approximate Cost: $61.95 Home Build Year: 1978 Description Of Work: Furnace tune up and cleaning and humidifier filter replacement Member Comments: As usual, great service from Home Comfort Systems. Complete job was done in under an hour. They tell the truth and don't try to upsell you stuff you don't really need. I even got a $10 discount for giving them the flexibility to show up any time during the day. These guys are my #1 choice for anything heating or A/C related. Share on Band of Neighbors: No Overall A Price A Quality A Responsiveness A Punctuality A Professionalism A




________________________________________ Review Date: April 19, 2013 Member: NAPERVILLE, IL 60540 Categories: Heating & A/C Water Heaters Services Performed: Yes * More Weight is given to a review where work has been completed. Work Completed Date: April 19, 2013 Hire Again: Yes Approximate Cost: $4,500.00 Description Of Work: Steve replaced our gas furnance and water heater which were damaged in a flood. Member Comments: Our basement was flooded with 4+ feet of water. Called Home Comfort once we were able to get the water out. Steve came out to our house that very night and took a look at everything. He was concerned because the tempurature was about to drop (the day of the flood it was 70 degrees. The next day -- the day the furnance was installed -- temp only got up to 35). He rearranged his personal schedule to ensure we had the new furnance and water heater installed the very next day. His crew showed up on time (actually even a few minutes early) and were very polite. They kept us informed of everything they were doing and even reminded us to take pictures for the insurance claim. They worked all day and before they left they showed us everything the did and explained how it worked. They left the furnance area cleaner than when they arrived (remember the basement was flooded). All of this prompt and personal attention while he himself was dealing with the same flooding issues we were faced with. This is a fantastic company that my family and I have used for over 30 years. They always do what is right and in the best interest of the customer. Steve did NOT try to sell us the most expensive furnance We could have easily spent an additional $1,000+. All reimbursed by insurance, so really would be an easy profit for any other provider. He made sure we had the right furnance for our house. They stand by their installs 110%. I would never even think of calling anyone else. If only I could rate them higher than an"A" . . Share on Band of Neighbors: Yes Overall A Price A Quality A Responsiveness A Punctuality A Professionalism A



________________________________________ Review Date: April 10, 2013 MemberLISLE, IL 60532 Category: Heating & A/C Services Performed: Yes * More Weight is given to a review where work has been completed. Work Completed Date: April 10, 2013 Hire Again: Yes Home Build Year: 1957 Description Of Work: These guys are FANTASTIC! They installed my A/C last year and were prompt, courteous and had the best price and warranties. My furnace wasn't working (they didn't install it) and Mike called me right away, was able to identify the problem over the phone and helped me get it running in minutes. Put them on your list! Member Comments: Excellent! See above Share on Band of Neighbors: Yes Overall A Price A Quality A Responsiveness A Punctuality A Professionalism A




________________________________________ Member:NAPERVILLE, IL 60564 . Work Completed Date: January 11, 2012 Hire Again: Yes Approximate Cost: $79.95 Home Build Year: 2000 Description Of Work: It was 10:00 pm and my furnace went out. I called and they could have come in the middle of the night but I opted for their first morning appointment. They were in and out and had my furnace up and running in no time. Member Comments: I called during regular business hours the next week to set up for a furnace cleaning appointment. I will definitely use them again. Share on Band of Neighbors: Yes Overall A Price A Quality A Responsiveness A Punctuality A Professionalism A



________________________________________ Review Date: March 08, 2013 Member:  McHenry, IL 60050 Category: Heating & A/C Services Performed: No * More Weight is given to a review where work has been completed. Work Completed Date: March 08, 2013 Hire Again: Yes Home Build Year: 1994 Description Of Work: I called Home Comfort Systems because I was having some trouble with the humidity in my newly purchased house. I also discovered that there were some giant holes in the return ducts in the basement and I wanted to figure out why those were there and if I needed a repair. When I called on a Sunday, I talked with Mike Bilica, the brother of the owner, Steve Bilica. We talked for an amazing 15 minutes on the phone about what the problem might be and eventually scheduled an appointment. I was very impressed with this because he didn't just try to get an appointment and then hang up. He actually consulted for me on the phone for an extended period. The rest of the review will  Member Comments: On the day before, Steve and Mike arrived on time. We went to my basement to look at the problem. I'm a mechanical engineer, and we spent probably 30-40 minutes that consisted of mostly me satisfying my engineering curiosity and asking them all of the questions that I had. We talked not just about the problem that they had come to troubleshoot, but also in general about how the HVAC system works and interacts with the house. I really peppered them with questions and they were more than happy to teach me everything they know. I think I had solved my humidity problem before the appointment, but they taught me a few things that will save me from damaging the home with humidity by letting the programmable thermostat drop the winter temps too far during the day, which could cause condensation damage. They confirmed for me that the return ducts should not have holes in the basement for any air balance reasons and told me how I might repair it myself. I really want to stress that they answered a ton of questions that were not really even related to any specific work that they might perform or money that they might make. Since my furnace is original to the house and we knew that it would have to be replaced soon, I accepted Steve's offer to get a quote on a new system. He took the time to explain some of the technical aspects of the systems to me and gave me a quote. In its entirety, Steve spent 1.5 hours with me. I was expecting some type of bill because of all the consulting that they provided me which was related to the service call, but he left without requesting any money. I was really impressed with the level of knowledge I saw during the visit. Steve really has a passion for HVAC systems and I believe it will show if I decide to go with them for the new system. So far they have exceeded my expectations. Share on Band of Neighbors: Yes Overall A Price N/A Quality N/A Responsiveness A Punctuality A Professionalism A




________________________________________ Review Date: February 26, 2013 Member: CHICAGO, IL 60631 Category: Heating & A/C Services Performed: Yes * More Weight is given to a review where work has been completed. Work Completed Date: February 19, 2013 Hire Again: Yes Approximate Cost: $300.00 Home Build Year: 1920 Description Of Work: Furnace stopped working. Replaced part. Member Comments: We have a townhouse which is currently unoccupied. On a routine check, we discovered that the furnace was not working and it was 40 degrees in the house. We called Home Comfort and were rewarded with a quick response. Several questions, asked over the phone, determined the problem. It wasn't exactly an emergency,as the house was empty,but Michael made time between other service calls to come over and replace the part. He waited to insure every thing was in order and even followed up with a phone call later in the day to make sure all was well. Share on Band of Neighbors: No Overall A Price A Quality A Responsiveness A Punctuality A Professionalism A




________________________________________ Review Date: February 25, 2013 Member: Charleen Lake W5590 Oriole ELKHORN, WI 5321 Category: Heating & A/CServices Performed: Yes* More Weight is given to a review where work has been completed. Work Completed Date: February 21, 2013 Hire Again: Yes Approximate Cost: $300.00 Description Of Work: Excellent service!! Walked me through some things for diagnosis or to get the furnace operating, then showed up on time and budget to replace the fan motor on the coldest night! Great communication. nice, professional people. Member Comments: same as above Share on Band of Neighbors: Yes Overall A Price A Quality A Responsiveness A Punctuality A Professionalism A




________________________________________ Review Date: February 21, 2013 Member:  CHICAGO, IL 60605 Category: Heating & A/C Services Performed: Yes * More Weight is given to a review where work has been completed. Work Completed Date: February 06, 2013 Hire Again: Yes Description Of Work: Furnace Repair. Member Comments: Earlier this month my parent's furnace while functioning, was not sufficiently heating the house. It was 5:00pm, and the first major snowstorm of 2013 had just started. The temperature of their house had slowly dropped to 62 degrees during the course of one day. I was faced with the ugly prospect of fighting rush hour traffic out of Chicago during the storm to check out the situation. Fortunately, I had chosen Home Comfort Systems from Angies List in 2010 when purchasing a new furnace for my parent's house in the suburbs. I called Home Comfort and I discussed the current situation with the company owner. After asking me a few questions, Steve immediately offered to drive in the storm to the house. Within the hour, he had inspected the furnace, confirming the fan motor wasn't functioning properly. He called me to say he was able to maintenance the furnace so it would continue heating the house, but that his company would replace the motor within 24 hours. As promised, the furnace was repaired the next day under warranty at no charge. As with the original installation of the furnace, Home Comfort Systems exceeded my expectations with their incredible customer service. Share on Band of Neighbors: YesReview Date: January 28, 2013 Member: ~~LOMBARD




 NAPERVILLE, IL 60565 Category: Heating & A/C Services Performed: Yes * More Weight is given to a review where work has been completed. Work Completed Date: January 19, 2013 Hire Again: Yes Approximate Cost: $3,995.00 Home Build Year: 1984 Description Of Work: Replaced my home's furnace and a/c. Member Comments: Recently bought a home that had the original furnace and a/c (circa 1984). Steve came to our house on Sunday and gave us an estimate. We decided to go with their services and scheduled the install for the same week. The install crew showed up early and worked diligently. They installed a new concrete slab for the a/c, the a/c, furnace, and thermostat. They finished the job before lunch! They cleaned up nicely and even haled away the old furnace and a/c. Before leaving they carefully explained all of their work, how to set-up the warranties on-line, and the various features of the thermostat. I have already recommended them to a co-worker who lives in the same community. Overall A Price A Quality A Responsiveness A Punctuality A Professionalism A




________________________________________ Review Date: January 21, 2013 Member: LOMBARD, IL 60148 Category: Heating & A/C Services Performed: Yes * More Weight is given to a review where work has been completed. Work Completed Date: January 20, 2013 Last Modified Date: January 22, 2013 Hire Again: Yes Approximate Cost: $135.00 Description Of Work: The igniter on my home's 5 year old American Standard furnace went out late in the evening before a national holiday on the nearly coldest night of the year and the temperature in my house was dropping fast. Member Comments: The igniter on my home's American Standard furnace went out on the nearly coldest night of the year (night before the MLK holiday Monday). I called around 9:30 P.M. and the answering service picked up and said that Mike would call me back shortly. I didn't have to wait long and Mike was on the phone, trying to diagnose the issue over the phone with me; trying a few things as he made suggestions. He could tell over the phone that it was the igniter, and within about an hour, Mike was on my doorstep and within 10 minutes my home's heat was restored. What a lifesaver!! Mike was pleasant and he didn't even charge me the premium for a night-time service call! D***, you can bet I'll be going back to Home Comfort Systems again! And they could have charged me a whole lot more than they did: the total fee was about $135. Overall A Price A Quality A Responsiveness A Punctuality A Professionalism A




________________________________________ Review Date: December 31, 2012 Member:Bolingbrook, IL 60490 Category: Heating & A/C Services Performed: Yes* More Weight is given to a review where work has been completed. Work Completed Date: December 21, 2012Hire Again: Yes Approximate Cost: $75.00 Home Build Year: 1994 Description Of Work: We needed an emergency service, and they showed up when they said they were and very kind, knowledgeable and courteous. He thought we might need a part, but he managed to fix the part without replacing. Member Comments: Great service. Will call again! Overall A Price A Quality A Responsiveness A Punctuality A Professionalism A




________________________________________ Review Date: December 16, 2012 Review Date: September 21, 2012  Naperville, IL 60564 From the initial call, Mike was one of the most honorable, knowledgable and considerate contractors I've ever meet. Before coming out, he asked a series of questions about my lack of A/C. When he found out my filter was dirty and outside pipe was frozen, he first had change the filter and me run the fan with the A/C unit off to defrost everything. Many other contractors would have just come out and hit us with a service charge. When that didn't work out, he came out immediately the next morning - which was a relieve because our house was approaching the 90's. I'll add that is was a Sunday. He quickly found out the evaporator coil was bad. After agreeing to move forward with him on the repair, he waived the weekend service charge. He promptly got the part and had it in within hours of receiving the part. Just this week, we started having problems with the A/C not blowing cold air. He came by promptly and we found out the fuse for the outside A/C had got tripped. Again, he didn't charge us. I think he actually should have charged us for stupidity. :-) In any event, finding a contractor that does great work, is incredibly honest and has fair rates is very hard to come by these days. However, Mike delivered on all fronts! You will not go wrong with Home Comfort!! Overall A Price A Quality A Responsiveness A Punctuality A Professionalism A




 AURORA, IL 60502 not often that a sales person comes to your house and tells you that you don't need what he has to sell. Yet that's what happened last week with Home Comfort Systems. My furnace is 17 years old and for a couple of reasons I thought that it might need to be replaced. I looked on Angie's List and invited two contractors out to give me an estimate. Both "finalists" were very highly rated and I would feel comfortable using either one to replace my furnace if that's what was needed. But the one that stood out was Home Comfort Systems. From a rating standpoint there were 109 reviews and in the summary Home Comfort got straight "A"s across all categories. Not only that but 98% of the reviewers gave them an A rating! And of course the comments in the reviews were very complimentary about the firm from virtually all perspectives. So it was easy to include them on my short list. The founder and owner of Home Comfort, Steve Bilica, came to my house, looked at my furnace and then we sat down and he gave me several options before telling me that at this point he didn't think my furnace really needed to be replaced. He also gave me a couple of suggestions for things that I could do that probably would fix the problem that caused my initial concern in the first place. We agreed that I would keep an eye on it and see how things stood next spring and if need be we could revisit the idea of replacing the furnace then. But for now, he said, just save my money. Again, how often do you run across someone with this kind of integrity and genuine consumer focus? Needless to say, if and when I do have furnace or A/C problems you know that I'll be calling Home Comfort Systems. For now, you can add my "A" to their rating scorecard. Overall A Price A Quality A Responsiveness A Punctuality A Professionalism A




________________________________________ Review Date: November 25, 2012 Member:. MOUNT PROSPECT, IL 60056 Work Completed Date: October 11, 2012 Hire Again: Yes Approximate Cost: $8,000.00 Description Of Work: -Intalled new furnace. American Standard 95% efficiency 2-stage variable speed, 80k Btu. -Installed new AC. American Standard 2-1/2 ton 14.5 SEER. -Installed new water heater. Rheem 40 gallon power vent. -Installed new humidifier in furnace. -Installed new programmable thermostat. -Redirected 2 ducts. Member Comments: PROS: -Steve Bilica, the owner, came out to the house to quote the job, not a salesman that you will never see again. -Steve came out at the beginning of the job to start his workers off. This means you can confirm all the work that was discussed in the quote with him and his workers. And he can explain to his workers any details that he promised. Definitely a selling-point compared to just a salesman. -Steve made his case with good reviews in Chicago magazine and on local TV news (Fox Chicago). Home Comfort Systems was one of the top rated on both surveys. He shows you the articles during his quote visit. So he can back up his claims. You don't have to just take his word for it. You can research it yourself. -Home Comfort Systems uses American Standard brand, which is one of the top-rated manufacturers. (The same manufacturer makes Trane brand equipment.) -Seems knowledgeable and passionate about HVAC business. Was able to adequately size equipment without over-specifying. -The Angie's List reviews speak for themselves. I agree with the ones written before I posted this review. You can get a general picture of the company from these reviews. -Steve is an honest and straight-forward businessman, trying to make an honest living. -Does not use subcontractors. All his own guys are doing the work. -We got 5 quotes, and this was one of the lowest. -The 2 workers were on-time both days. They were friendly and answered any questions. Showed us how everything worked and showed us how the new thermostat worked. -Explained what we would need for the Nicor rebate. Gave us the barcodes from the boxes. The invoice was written in a way that it was easy to submit for the rebate. -Did not ask for any money before all the work was 100% completed. -Steve made a follow-up phone call a few days after the work was done to make sure everything was still working OK. -The workmanship was great. The installation is definitely top-notch. I would definitely recommend using Home Comfort Systems for HVAC work. They use good-quality equipment and professional workmanship. Their price was fair and their quote and terms were straight-forward. I would definitely use them again. Overall A Price A Quality A Responsiveness A Punctuality A Professionalism A




 



________________________________________ Review Date: November 05, 2012 Member:Yes Approximate Cost: $9,000.00 Description Of Work: They installed a new central air conditioning system in a home with hot water heat and no ducts. Member Comments: They showed up on time and finished the work over three days and were as neat as could be expected. Overall A Price A Quality A Responsiveness A Punctuality A Professionalism A





________________________________________ Review Date: October 30, 2012 Member: Lombard, IL 60148 Category: Description Of Work: I had a problem with my air compressor placement, because it was in a low spot, next to my house's foundation. This caused water to collect, and drain into my basement. I wanted to raise the compressor and put a foundation underneath that would block water. I got three bids, including one from the installer of the compressor (not Home Comfort). The installer wanted to pump out all the refrigerant, cahrge me to re-cycle it, cut the lines to the compressor, raise the compressor, then charge me for fresh refrigerant. This would have cost over $1000. Steve's bid was about 1/3 of the original bid. Steve (the president of the company) came our himself. He suggested that they pump the existing refrigerant inth to compressor, close the valves to keep it there, then cut the lines, raise the compressor,and re-solder the lines. All for $350. I accecpted the bid and it was done by the end of the week. Member Comments: I was very impressed with Steve's service. He was willing to take creative approach to solve my problem. It was done in a timely and professional manner. The rest of the summer was very hot and the A/C unit worked flawlessly. The original company wanted to sell me an air conditioner, and never see me again. Steve wanted to help me with my problem and he did it at a very reasonable price. Overall A Price A Quality A Responsiveness A Punctuality A Professionalism A What did you like most about this contractor? They really knowwhat they are doing. What words of advice would you give this contractor? Thanks for your help.




  Description Of Work: We purchased two Aprilaire humidifiers from Home Comfort Systems in January 2009. One of the LED displays of one of the humidifiers was no longer legible, so we requested that the cover be replaced. After calling to verify which version of the screen we had the date of service, the repair technician showed up within the agreed upon time and resolved the issue in a timely fashion. Member Comments: We purchased two Aprilaire humidifiers from Home Comfort Systems in January 2009. One of the LED displays of one of the humidifiers was no longer legible, so we requested that the cover be replaced. After calling to verify which version of the screen we had the date of service, the repair technician showed up within the agreed upon time and resolved the issue in a timely fashion AND despite our original invoice (from January 2009) showing a parts/labor warranty of good for 2 years (which would have expired almost 2 years ago), he thought that the cover of the humidifier as a "part" should have a 5 year warranty, and called to verify that it was still in fact under warranty, and saved us $100. This is my idea of a honest, hardworking vendor that I wish could provide all of our "handyman" services. Definitely recommend this company.




Clarendon Hills, IL 60514 $4,000.00 Description Of Work: Zoning the house from 1 to 3 zones Member Comments: Steve came out and quoted the job after I spoke with his brother Mike who gave me a few idea on how to improve air flow. He did not charge us until the job was completed to our satisfaction. Steve was 100% honest with us and very professional. Overall A Price A Quality A Responsiveness A Punctuality A Professionalism David Sigale 187 Sparrow Lane Bolingbrook, IL 60490 Category: Heating & A/C Services Performed: Yes * More Weight is given to a review where work has been completed. Work Completed Date: December 21, 2012 Hire Again: Yes Approximate Cost: $75.00 Home Build Year: 1994 Description Of Work: We needed an emergency service, and they showed up when they said they were and very kind, knowledgeable and courteous. He thought we might need a part, but he managed to fix the part without replacing. Member Comments: Great service. Will call again! Overall A Price A Quality A Responsiveness A Punctuality A Professionalism A Member:



 DrFRANKFORT, IL 60423Category: Heating & A/CServices Performed: Yes * More Weight is given to a report where work has been completed. Work Completed Date: September 21, 2012 Hire Again: Yes Description Of Work: Cleaned Furnace/AC 'A' or 'W' Coil Member Comments: After getting the run around from a nuimber of HVAC contractors, I found Steve @ Home Comfort Systems. His knowledge, skill, and expertise are second to none! At several times, when I OFFERED to pay him to perform a service, he declined, telling me that he would rather check out my furnace, evaluate it, and understand what needs to be done BEFORE he suggests any action to be taken. His honesty and business acumen are top notch which is incredible given the current state of the contractor business. His professionalism EASILY saved me over $1500 from another contractor who recommended work to be done at rip off rates. If you doubt me, call Steve, and talk with him about the problems you are having. Still not sure? then ask him to provide the contact number for Ron.... I have given him the approval to provide this. I'll be happy to tell you all about the nonsense I ran into, and how Steve's expertise and pragmatic approach are a credit to his business and to the industry in general! Ron



~~: August 09, 2013 Member: jason yager 218 Macarthur Dr 5512 n/a Willowbrook, IL 60527 Category: Heating & A/C Services Performed: Yes * More Weight is given to a review where work has been completed. Work Completed Date: August 09, 2013 Hire Again: Yes Approximate Cost: $2,995.00 Home Build Year: 1992 Description Of Work: Replaced Air Conditioner Member Comments: Arrived on time and replaced the air conditioner. Work took from about 9am to 2pm with no problems what so ever. Professional, with no additional charges. We plan on using them again in the future to replace our furnace. Share on Band of Neighbors: Yes Overall A Price A Quality A Responsiveness A Punctuality A Professionalism A




________________________________________ Review Date: July 29, 2013 Member: Joan VanHuysse 11 W 17th Pl LOMBARD, IL 60148 Category: Heating & A/C Services Performed: Yes * More Weight is given to a review where work has been completed. Work Completed Date: July 26, 2013 Hire Again: Yes Description Of Work: Checked air conditioner which was freezing up. Fixed what he thought was the problem but said he would not charged until he was sure it was fixed. Member Comments: This was the fourth service person we had here trying to fix a five year old air conditioner. This is the first time I had any confidence that the person knew what they were doing. Will never call another company besides this one. Share on Band of Neighbors: Yes Overall A Price A Quality A Responsiveness A Punctuality A Professionalism A



~~/24/2013 I am selling my home and the inspector 'claims" that a flue pipe needed to be changed to a slightly different pitch angle. I investigated the flue with a general contractor and saw no need to change the pitch because it met building specs. The system was installed in 2007 by Home Comfort Systems. I told them about the inspector's report. They agreed with me that nothing was wrong upon their inspection. However, to show good faith, HCS replaced the flue pipe with one at a greater pitch. Steve, one of the owners, and one of his workers were very efficient and considerate. The work was completed on a highly professional manner and may I say the workmanship was excellent. If I stayed in the area, I would not hesitate to make these guys my main contact for HVAC and furnace installations and services.





4/1/2013 I bought a house in April 2010 that had a 15-year-old, 80%-efficient and somewhat neglected gas furnace, with no central air. In the middle of the hot summer of 2010, I decided I wasn't going to tolerate life without central air any longer. One of my neighbors recommended Home Comfort Systems, and I had also read good things about them on Angie's List. I initially just wanted to see if they could add central air to my existing furnace, but I was aware it would probably make more sense to just replace it and install AC with a new furnace. Steve came over and gave me a quote for a new 95%-efficient furnace and AC, with a generous referral discount that easily beat everyone else. Since I did this during 2010, I was also able to get a $1,500 tax credit and a $250 rebate from Nicor. I took advantage of the 12 months interest-free financing through the Home Comfort Systems relationship with Wells Fargo Home Projects Visa. Steve made it clear that he didn't want a deposit; he wouldn't even ask for payment until the system was installed, fully functional, and we were satisfied with it. The system has been 100% trouble-free since installation. The only glitch was that Steve called me very early on the morning of the scheduled installation to tell me that they couldn't install that day because one of his installers had missed a flight back from vacation, and they would have to reschedule. This was really not a big deal for me; I was disappointed, but we just had to delay it for a week. 3/10/2012 I really dislike getting estimates and making a decision about home improvement companies. Home Comfort Systems renewed by faith when it comes to dealing with an honest and trustworthy HVAC company. Steve who is one of the owners explained how a properly installed furnace and AC should function. He is extremely knowledgeable and provides great service. He asked what we wanted in a system and didn't try to up-sell us to extras that we weren't interested in, something the other companies tried to do. He didn't ask for any money down and doesn't require yearly service agreements to maintain the warranty. Once again something the other companies all required. The estimate was similar to the other guys. What a fabulous family owned and operated business! 11/5/2011 I have and will continue to recommend Home Comfort Systems to everyone I know. They installed a new furnace, humidifier and air conditioner for us 4+ years ago and have provided terrific service for us ever since. One of the owners, Steve, performed the install himself and was very informative and did great work. His brother Mike handles the service work and has always been prompt, professional and helpful. They're very affordable (the install as well as services), trustworthy and I have peace of mind in the quality of their work. Was this review …? Useful 2 Funny Cool




1 1/12/2014 Lets face it.........money's TIGHT with almost everyone. I was terrified of hearing ""you need a new furnace" again. When I called them, they didn't know this. However, their ""on the phone"" diagnostics actually helped me get in there and fix the problem at NO COST. I consider this my way of reciprocating with some free word of mouth advertising. We have since had them come out as the GO TO GUYS for maintenance and minor repairs, and will happily give them our money for the next check up on our furnace and AC systems this spring. THANKS YOU GUYS. Another local business that deserves all the money they get. No doubt. The Crowne Family Bolingbrook, IL




8/22/2013 My A/C system had some issues a few years after being installed in a new town home. I tried a few different services - all of them gave vague explanations of the issue, always offering overpriced solutions. I then tried Home Comfort Systems, and was shocked by the level of service. Mike not only took the time to explain the issue with the system, but walked me through how he identified it. His services were very affordable, and have called him for all of my heating and A/C issues since. I highly recommend giving them a call.




2/9/2012 Our furnace was working intermittently and Home Comfort Systems came out, assessed the problem and fixed it. Steve and Mike both warned us by saying the repair may not be permanent and that the furnace most likely needed to be replaced. They were right...in less than two days the furnace started acting up again. Since the furnace was already 12+ years old and we were getting ready to go on vacation, (it was going to be below freezing every night we were gone), we opted to get a new furnace. WOW! We couldn't be happier with this new furnace. For the first time since we lived here, it's not cold throughout the house. It's a very high efficiency furnace and we also put on a humidifier. We have had the furnace for two years now and have been very pleased with it. Over the summer one of the grills on the outside piping rusted out and Mike came out and replaced it really fast. I seriously love this company - their customer service, their dependable product, fair pricing and honesty. I wish all companies would be as terrific as this company is.





9/14/2010 First to Review Home Comfort put in a new furnace and a/c in my house. It is a zoned system. It's great for a pretty big house but was built for only one furnace. They also installed a gas heater and thermostat in my garage. Talk about awesome! I set it at 45 degrees so it doesn't cost too much to run, but 45 is waaaaay better than -20! I have been overwhelmed with their great service. The cost to install the new equipment was very good. A lot less than some estimates.




5/30/2012 I found Home Comfort Systems through Angie's List after two extremely negative experiences with other companies that had high ratings on Yelp and Google reviews. The first company tried to tell me that my freon was low and that I needed a dual capacitor switch. He wanted to charge me an additional $550 on top of the cost of the tune-up. The second company fiddled with the unit and told me the first guy lied, and I needed a new compressor ($500 to $1,000) or a new system. So, I asked a friend to look on Angie's List, and started soliciting quotes on a new system. Steve at Home Comfort gave me the lowest quote AND he told me, "If you were my daughter, I would tell you to wait until the system breaks before replacing it. It might actually last the rest of the summer." I was completely floored. He totally could have sold me a new system right then and there. 5 stars for being honest and not taking advantage of a female like the other two companies tried to do. Also, to the person who gave this company a negative review, are you sure you don't work for a competitor? Home Comfort Systems has 100% positive/A ratings on Angie's List and zero complaints with the Better Business Bureau.




3/7/2011 We've been using Mike and Steve's services for HVAC since approximately 2001 when our first home's furnace was experiencing "roll out". For those of you who are not familiar with this "exciting" but potentially dangerous phenomenon it occurs when the furnace calls for heat, starts the gas flow and the ignitor is "delayed" for whatever reason. (I'm sure there was a good reason, but can't recall it at this point). So that small cloud of natural gas gets ignited calling a mini explosion that roll's out of the front of your furnace. The could not leave it that way based on their high level of ethics and put in a brand new gas valve for no charge, since at the point we decided to buy a new furnace, since there was also a good chance of a cracked heat exchanger (which, now that I think about it MAY have had something to do with the roll out). Nonetheless, with a week they were back and installed the new competitively priced furnace. They have a brand they prefer to work with "American Standard" and we went with their recommendation based on our warranty claim, reliability research results. No issues with that furnace. Going forward over the next few years, we used their emergency repair service when an investment property of ours had a failed blower. In the middle of Chicago February, the very responsible and understanding tenant let us know that my earlier attempts to keep the furnace running (based on a phone consultation with Mike) failed. He had gone to his parents to get warm while I called the HCS hotline that is "manned" 24/7, by competent, professional and mostly courteous folks. Mike said he would be there that night between 11 and 3am... I believe (again, this was years ago). I bundled up and watched the thermostat fall. He arrived a few hours later and in about 30 minutes had the new motor installed and the furnace back running and it wasn't even past midnight! We've used HCS for periodic maintenance and there were zero complaints on that front as well. They proactively told me about their off season special rates and I jumped at the opportunity to save a little do-rae-mi. Fast forward to this past December. With the help of the tax credit, we installed a new furnace, AC and zone system. Steve helped us decide on the most efficient and applicable model for our application. He actually steered us away from the "Cadillac" version b/c it was overkill and a waste of money. The install crew was extremely professional, tidy and thorough. The job was done ahead of schedule and went just swimmingly....until later that same day when the air bladder control dampers caused popping in the ductwork. I theorized that possibly it was needing to "settle in" and eventually go away. Well, after a long holiday and an extra week or two, the popping did not go away. To make a long story, less long, Steve and Mike both came by on a Saturday, looked at the system and realized it needed to be changed and possibly may have suffered some supply chain quality issues. Based on my schedule, they arrived a week or so later and spent 1/2 of the day completely replacing the system with electromechanical dampers. This took care of the issue. I'm fully confident in recommending HCS to someone for a new install, repair service call or even preventative maintenance on your system. In working with a contractor for this many years, I've come to learn that the dedication to exceptional service they have instilled in this company is an intertwined value that doesn't fade with time, work load or the occasional "challenge". As a matter of fact, I have recommended HCS on several occasions and have been met with squarely positive feedback. I hope this review helps you in your decision process. Was this review …?




11/7/2011 Home Comfort Systems installed my air conditioner and furnace four years ago. They have both worked great ever since. I was told not to bother scheduling any maintenance until the second year and have done so ever since. Their prices are the best in the area and their results have

The igniter on my home's 5 year old American Standard furnace went out late in the evening before a national holiday on the nearly coldest night of the year and the temperature in my house was dropping fast. Member Comments: The igniter on my home's American Standard furnace went out on the nearly coldest night of the year (night before the MLK holiday Monday). I called around 9:30 P.M. and the answering service picked up and said that Mike would call me back shortly. I didn't have to wait long and Mike was on the phone, trying to diagnose the issue over the phone with me; trying a few things as he made suggestions. He could tell over the phone that it was the igniter, and within about an hour, Mike was on my doorstep and within 10 minutes my home's heat was restored. What a lifesaver!! Mike was pleasant and he didn't even charge me the premium for a night-time service call! D***, you can bet I'll be going back to Home Comfort Systems again! And they could have charged me a whole lot more than they did: the total fee was about $135. Overall A Price A Quality A Responsiveness A Punctuality A Professionalism A




________________________________________ Review Date: December 31, 2012 Member: David Sigale 187 Sparrow Lane Bolingbrook, IL 60490 Category: Heating & A/C Services Performed: Yes* More Weight is given to a review where work has been completed. Work Completed Date: December 21, 2012Hire Again: Yes Approximate Cost: $75.00 Home Build Year: 1994 Description Of Work: We needed an emergency service, and they showed up when they said they were and very kind, knowledgeable and courteous. He thought we might need a part, but he managed to fix the part without replacing. Member Comments: Great service. Will call again! Overall A Price A Quality A Responsiveness A Punctuality A Professionalism A




________________________________________ Review Date: December 16, 2012 Review Date: September 21, 2012 Michelle Thomsen 3524 Fairmont Avenue Naperville, IL 60564 From the initial call, Mike was one of the most honorable, knowledgable and considerate contractors I've ever meet. Before coming out, he asked a series of questions about my lack of A/C. When he found out my filter was dirty and outside pipe was frozen, he first had change the filter and me run the fan with the A/C unit off to defrost everything. Many other contractors would have just come out and hit us with a service charge. When that didn't work out, he came out immediately the next morning - which was a relieve because our house was approaching the 90's. I'll add that is was a Sunday. He quickly found out the evaporator coil was bad. After agreeing to move forward with him on the repair, he waived the weekend service charge. He promptly got the part and had it in within hours of receiving the part. Just this week, we started having problems with the A/C not blowing cold air. He came by promptly and we found out the fuse for the outside A/C had got tripped. Again, he didn't charge us. I think he actually should have charged us for stupidity. :-) In any event, finding a contractor that does great work, is incredibly honest and has fair rates is very hard to come by these days. However, Mike delivered on all fronts! You will not go wrong with Home Comfort!! Overall A Price A Quality A Responsiveness A Punctuality A Professionalism A



Robert Clark 2485 Waterside Dr AURORA, IL 60502 not often that a sales person comes to your house and tells you that you don't need what he has to sell. Yet that's what happened last week with Home Comfort Systems. My furnace is 17 years old and for a couple of reasons I thought that it might need to be replaced. I looked on Angie's List and invited two contractors out to give me an estimate. Both "finalists" were very highly rated and I would feel comfortable using either one to replace my furnace if that's what was needed. But the one that stood out was Home Comfort Systems. From a rating standpoint there were 109 reviews and in the summary Home Comfort got straight "A"s across all categories. Not only that but 98% of the reviewers gave them an A rating! And of course the comments in the reviews were very complimentary about the firm from virtually all perspectives. So it was easy to include them on my short list. The founder and owner of Home Comfort, Steve Bilica, came to my house, looked at my furnace and then we sat down and he gave me several options before telling me that at this point he didn't think my furnace really needed to be replaced. He also gave me a couple of suggestions for things that I could do that probably would fix the problem that caused my initial concern in the first place. We agreed that I would keep an eye on it and see how things stood next spring and if need be we could revisit the idea of replacing the furnace then. But for now, he said, just save my money. Again, how often do you run across someone with this kind of integrity and genuine consumer focus? Needless to say, if and when I do have furnace or A/C problems you know that I'll be calling Home Comfort Systems. For now, you can add my "A" to their rating scorecard. Overall A Price A Quality A Responsiveness A Punctuality A Professionalism A




________________________________________ Review Date: November 25, 2012 Member: Greg Menze 211 N. Eastwood Ave. MOUNT PROSPECT, IL 60056 Work Completed Date: October 11, 2012 Hire Again: Yes Approximate Cost: $8,000.00 Description Of Work: -Intalled new furnace. American Standard 95% efficiency 2-stage variable speed, 80k Btu. -Installed new AC. American Standard 2-1/2 ton 14.5 SEER. -Installed new water heater. Rheem 40 gallon power vent. -Installed new humidifier in furnace. -Installed new programmable thermostat. -Redirected 2 ducts. Member Comments: PROS: -Steve Bilica, the owner, came out to the house to quote the job, not a salesman that you will never see again. -Steve came out at the beginning of the job to start his workers off. This means you can confirm all the work that was discussed in the quote with him and his workers. And he can explain to his workers any details that he promised. Definitely a selling-point compared to just a salesman. -Steve made his case with good reviews in Chicago magazine and on local TV news (Fox Chicago). Home Comfort Systems was one of the top rated on both surveys. He shows you the articles during his quote visit. So he can back up his claims. You don't have to just take his word for it. You can research it yourself. -Home Comfort Systems uses American Standard brand, which is one of the top-rated manufacturers. (The same manufacturer makes Trane brand equipment.) -Seems knowledgeable and passionate about HVAC business. Was able to adequately size equipment without over-specifying. -The Angie's List reviews speak for themselves. I agree with the ones written before I posted this review. You can get a general picture of the company from these reviews. -Steve is an honest and straight-forward businessman, trying to make an honest living. -Does not use subcontractors. All his own guys are doing the work. -We got 5 quotes, and this was one of the lowest. -The 2 workers were on-time both days. They were friendly and answered any questions. Showed us how everything worked and showed us how the new thermostat worked. -Explained what we would need for the Nicor rebate. Gave us the barcodes from the boxes. The invoice was written in a way that it was easy to submit for the rebate. -Did not ask for any money before all the work was 100% completed. -Steve made a follow-up phone call a few days after the work was done to make sure everything was still working OK. -The workmanship was great. The installation is definitely top-notch. I would definitely recommend using Home Comfort Systems for HVAC work. They use good-quality equipment and professional workmanship. Their price was fair and their quote and terms were straight-forward. I would definitely use them again. Overall A Price A Quality A Responsiveness A Punctuality A Professionalism A


A ________________________________________ Review Date: November 05, 2012 Member: Edmund Beazley Yes Approximate Cost: $9,000.00 Description Of Work: They installed a new central air conditioning system in a home with hot water heat and no ducts. Member Comments: They showed up on time and finished the work over three days and were as neat as could be expected. Overall A Price A Quality A Responsiveness A Punctuality A Professionalism A ________________________________________ Review Date: October 30, 2012 Member: Walter Raczynski 149 S. Stewart Ave Lombard, IL 60148 Category: Description Of Work: I had a problem with my air compressor placement, because it was in a low spot, next to my house's foundation. This caused water to collect, and drain into my basement. I wanted to raise the compressor and put a foundation underneath that would block water. I got three bids, including one from the installer of the compressor (not Home Comfort). The installer wanted to pump out all the refrigerant, cahrge me to re-cycle it, cut the lines to the compressor, raise the compressor, then charge me for fresh refrigerant. This would have cost over $1000. Steve's bid was about 1/3 of the original bid. Steve (the president of the company) came our himself. He suggested that they pump the existing refrigerant inth to compressor, close the valves to keep it there, then cut the lines, raise the compressor,and re-solder the lines. All for $350. I accecpted the bid and it was done by the end of the week. Member Comments: I was very impressed with Steve's service. He was willing to take creative approach to solve my problem. It was done in a timely and professional manner. The rest of the summer was very hot and the A/C unit worked flawlessly. The original company wanted to sell me an air conditioner, and never see me again. Steve wanted to help me with my problem and he did it at a very reasonable price. Overall A Price A Quality A Responsiveness A Punctuality A Professionalism A What did you like most about this contractor? They really knowwhat they are doing. What words of advice would you give this contractor? Thanks for your help. Mike Donovan 26501 Rustling Birch Way Description Of Work: We purchased two Aprilaire humidifiers from Home Comfort Systems in January 2009. One of the LED displays of one of the humidifiers was no longer legible, so we requested that the cover be replaced. After calling to verify which version of the screen we had the date of service, the repair technician showed up within the agreed upon time and resolved the issue in a timely fashion. Member Comments: We purchased two Aprilaire humidifiers from Home Comfort Systems in January 2009. One of the LED displays of one of the humidifiers was no longer legible, so we requested that the cover be replaced. After calling to verify which version of the screen we had the date of service, the repair technician showed up within the agreed upon time and resolved the issue in a timely fashion AND despite our original invoice (from January 2009) showing a parts/labor warranty of good for 2 years (which would have expired almost 2 years ago), he thought that the cover of the humidifier as a "part" should have a 5 year warranty, and called to verify that it was still in fact under warranty, and saved us $100. This is my idea of a honest, hardworking vendor that I wish could provide all of our "handyman" services. Definitely recommend this company. Heather Virgilio 260 S Prospect Ave Clarendon Hills, IL 60514 $4,000.00 Description Of Work: Zoning the house from 1 to 3 zones Member Comments: Steve came out and quoted the job after I spoke with his brother Mike who gave me a few idea on how to improve air flow. He did not charge us until the job was completed to our satisfaction. Steve was 100% honest with us and very professional. Overall A Price A Quality A Responsiveness A Punctuality A Professionalism David Sigale 187 Sparrow Lane Bolingbrook, IL 60490 Category: Heating & A/C Services Performed: Yes * More Weight is given to a review where work has been completed. Work Completed Date: December 21, 2012 Hire Again: Yes Approximate Cost: $75.00 Home Build Year: 1994 Description Of Work: We needed an emergency service, and they showed up when they said they were and very kind, knowledgeable and courteous. He thought we might need a part, but he managed to fix the part without replacing. Member Comments: Great service. Will call again! Overall A Price A Quality A Responsiveness A Punctuality A Professionalism A Member: Ronald Wojcik 7459 Hickory Creek DrFRANKFORT, IL 60423Category: Heating & A/CServices Performed: Yes * More Weight is given to a report where work has been completed. Work Completed Date: September 21, 2012 Hire Again: Yes Description Of Work: Cleaned Furnace/AC 'A' or 'W' Coil Member Comments: After getting the run around from a nuimber of HVAC contractors, I found Steve @ Home Comfort Systems. His knowledge, skill, and expertise are second to none! At several times, when I OFFERED to pay him to perform a service, he declined, telling me that he would rather check out my furnace, evaluate it, and understand what needs to be done BEFORE he suggests any action to be taken. His honesty and business acumen are top notch which is incredible given the current state of the contractor business. His professionalism EASILY saved me over $1500 from another contractor who recommended work to be done at rip off rates. If you doubt me, call Steve, and talk with him about the problems you are having. Still not sure? then ask him to provide the contact number for Ron.... I have given him the approval to provide this. I'll be happy to tell you all about the nonsense I ran into, and how Steve's expertise and pragmatic approach are a credit to his business and to the industry in general! Ron Daniel Cotton 6099 Mill Bridge Ln LISLE, IL 60532 Category: Heating & A/C Services Performed:Yes * More Weight is given to a report where work has been completed. Work Completed Date: July 30, 2012Hire Again: YesApproximate Cost: $3,300.00 Description Of Work: Steve gave comprehensive estimate and recommendations, installed a 4 zone control system in our existing system Member Comments: Right on schedule, an excellent product that completely balances our a/c and heating. Extremely pleased with the outcome! Overall A Price A Quality A Responsiveness A Punctuality A Professionalism A Robert & Karin Glenn 3704 Falkner Drive NAPERVILLE, IL 60564 Category: Heating & A/CServices Performed: Yes * More Weight is given to a report where work has been completed.Work Completed Date: May 17, 2012Hire Again: YesApproximate Cost: $6,800.00 Home Build Year: 1995 Description Of Work: Replaced air conditioning unit and installed a zoned heating/cooling system. Member Comments: Home Comfort Systems had repaired our A/C unit once before as well as our furnace twice. This time the compressor had died and it was time to replace the unit. I was thinking a more expensive one but the owner, Steve, recommended a less expensive model since the extra efficiency gets wasted this far north. i.e. a very high seer unit is worth it in Florida, not so much in Chicagoland. It was refreshing not to get steered to a more expensive unit. Steve also recommended the zoning system (~3500). I had seen it on the Home Comfort System website and was intrigued. Our basement is usually too cold whereas the upstairs is usually too warm. The two story entrance foyer doesn't help. They installed a 4 zone system which is pretty ingenious. It uses the current ducting and controls airflow via inflatable baffles (or something). Now we can set different temperatures for the basement, first floor, master bedroom, and other 3 bedrooms. It is pretty nice because now the upstairs and first floor can be at the same temperature. He gives a 30 day guarantee where he'll take the system out if you decide you don't want it (at least that is my understanding) but we'll be keeping ours. Just having the ability not to "waste" A/C into the basement makes it worth it. They also ended up removing the 2 registers that the basement had and replacing them with 5 that were more evenly spread. Doubt they'll see much use in the summer but they will make the basement much more livable in the winter by more evenly distributing the heating. That change was sort of a bonus that I wasn't expecting. I wholeheartedly recommend Steve and his company for any a/c or heating needs. Overall A Price A Quality A Responsiveness A Punctuality A Professionalism



Robert Denny 411 S SPRING AVENUE COUNTRYSIDE, IL 60525 Category: Heating & A/C Services Performed: Yes * More Weight is given to a report where work has been completed. Work Completed Date: April 30, 2012 Hire Again: Yes Approximate Cost: $6,800.00 Description Of Work: Home Comfort Systems installed a new high efficiency gas furnace (two stage, variable speed DC blower), A coil, outside AC condenser/compressor (14.5 SEER) and humidifier. The existing furnace and AC unit were removed and hauled away. Member Comments: I had three quotes for essentially identical equipment, one from the biggest company in the metro area, one from a middle-sized HVAC firm, and the third from Home Comfort Systems, clearly the smallest company. All three companies were top rated on Angie's list. In developing the bid, I worked with Steve, the co-owner, who spent about 90 minutes with me discussing our "comfort" issues and walking around the house. Steve was knowledgeable about his trade but also a straight-shooter in talking what would and what would not add value to a project like mine, and where upgrades were available, what the payout time was for the incremental investment. Steve's bid was the lowest of the three. I had similar levels of confidence in the medium sized company and Home Comfort Systems, thus I went with the lower bid. The installation went very smooth. Steve and his two installers arrived right on time on my scheduled day, about 8:45 a.m. and the guys finished about 5:30 p.m. The quality of the install looks very good on all counts. They protected the basement carpeting with dropcloths and did a complete cleanup job after the project. The installers were friendly and kept me appraised of their progress during the day. Bottom line - Home Comfort Systems delivered the spec'ed equipment and performed all the work they represented to me ahead of time, all in a high quality, workman-like fashion. Their price was very competitive if not the lowest of my quotes and I felt a high level of accountability with the owner and his people .... the benefit of working with a small company. I am very pleased with the work and would highly recommend Home Comfort Systems to others. Overall A Price A Quality A Responsiveness A Punctuality A Professionalism A





________________________________________ Report Date: April 04, 2012 Member: Richard Johnson 230 charleston ave romeoville, IL 60446 Category: Heating & A/C Services Performed: Yes * More Weight is given to a report where work has been completed. Work Completed Date: September 02, 2010 Last Modified Date: April 10, 2012 Hire Again:Yes Approximate Cost: $2,400.00 Home Build Year: 2001 Description Of Work: I hired Home Comfort Systems to replace our furnace. Member Comments: They were absolutely fantastic. They were prompt, courteous and I will definitely use them again in the future. Transcribed from a telephone interview



Reports Kevin Coe 2701 Tiffany Court NAPERVILLE, IL 60565 Category: Heating & A/C Services Performed: Yes * More Weight is given to a report where work has been completed. Work Completed Date: December 28, 2011 Hire Again: Yes Approximate Cost: $7,000.00 Description Of Work: Replaced furnace, air conditioner, and whole house humidifier for a 3,300 square foot house. Member Comments: This is an excellent company that produced an outstanding experience. I dealt primarily with Steve Bilica. He is a polished professional with a friendly and personal approach. He's got great knowledge of HVAC and a clear and honest approach to telling you just what you need and what you don't and exactly why. Their pricing was the best of the multiple quotes I received, and my level of confidence in the company as I selected them was the highest. This isn't always the case as you sometimes select a lower quote and wonder about what you're getting, but in this case it was an easy call. Steve gave me outstanding information that helped me decide: -Why/why not to re-line the chimney when switching to a high efficiency furnace while still having the water heater vent through the chimney -Where the best bang for the buck is on comfort between two stage furnaces and variable speed -How to think about fancy furnace filter options and whether or not to bother -What brands to consider and what the differences are -What maintenance is really necessary in the first 5 to 10 years and what isn't -Explained some new systems to do multi-zoning in the house with one furnace etc. etc. I asked those questions of everyone who quoted and got some pretty inconsistent advice that didn't always make sense. Steve cleared it all up in a way that was easy to trust because it just plain made sense. Our furnace went out right at Christmas, and Home Comfort Systems not only responded promptly, but was willing to temporarily replace our blower to get us heat over the holidays while waiting for them to begin the real install - at no charge! He first installed a booster to the existing blower, but that wasn't working right so he came back that same day and put in the temporary blower as soon as we called him. Outstanding. Frankly, we were blown away by what a pleasure the process was and how fair the pricing was. I've had a couple of "opportunities" to replace HVAC over the years and this was by far the easiest and best experience. I would recommend these guys to anyone and everyone without hesitation. Do yourself a favor and call them Report Date: March 22, 2012 Member:




________________________________________ Report Date: March 01, 2012 Member: Darrell Werges 2205 Rosehill Court Naperville, IL 60565 Category: Heating & A/C Services Performed: Yes * More Weight is given to a report where work has been completed. Work Completed Date: February 14, 2012 Hire Again: Yes Approximate Cost: $9,000.00 Home Build Year: 1982 Description Of Work: Even though they were still operational, we decided to replace our furnace and air conditioner due to the age of the equipment. Home Comfort Installed the following: 1. Furnace 2. Air conditioner 3. Electronic air cleaner 4. UV light 5. Humidifier 6. Wireless thermostat Member Comments: Steve, the owner of Home Comfort Systems, came to our home and presented a proposal for replacing our furnace and air conditioner. Of four proposals that we received, we were the most impressed with Steve's. He was the only business owner to present a proposal. He was the only one that presented references from past customers. He had the lowest price, the best payment terms, and the best warranty. But most of all, I was impressed by his enthusiasm for the business, his recommendations, and his honesty. Everything he said agreed with what I had learned through other research. Steve was able to schedule the installation on the day following our second meeting. The three installers arrived at about 9am, and finished at about 5pm. They were all cooperative and friendly, the kind of contractors that you enjoy having work in your house. I discussed the installation with them periodically throughout the day, and they made some small changes at my request. The installation was very professional. It looks great, and everything worked as intended. They cleaned up and removed all the trash. Steve came out himself at the beginning and near the end of the installation, to be sure that we were satisfied with everything. Also, Steve does not request any payment until you are completely satisfied. He came by a week after the installation to collect payment, even though I was willing to pay sooner. After two weeks I had one minor concern about the operation of the furnace. Mike came out the day after I called, and checked it out. We agreed there was no issue. I highly recommend Home Comfort Systems for your heating and air conditioning needs. Overall A Price A Quality A Responsiveness A Punctuality A Professionalism A




______________________________________ Report Date: February 18, 2012 Member: HENRY NEPOMUCENO 1435 WESTCHESTER GLENDALE HTS., IL 60139 Category: Heating & A/C Services Performed: No * More Weight is given to a report where work has been completed. Work Completed Date: February 01, 2012 Hire Again: Yes Description Of Work: Quoted replacement of central forced air heating & AC Member Comments: Steve, the owner, visited to quote replacement for central heat & air. Also discussed the problem of my below-grade, in-slab ductwork flooding with water during heavy rain or snow melt. It was definitely bad news financially, but it wasn't entirely unexpected given my own research on the internet. He 




A ________________________________________ Report Date: February 10, 2012 Member: John Misailedes 25W205 Essex Ave Naperville, IL 60540 Categories: Heating & A/C Water Heaters Services Performed: Yes * More Weight is given to a report where work has been completed.Work Completed Date: February 09, 2012 Hire Again: Yes Approximate Cost: $8,000.00 Description Of Work: Replacement of Furnance (from 1984), A/C (from 1971), and Hot Water Heater (from 1980's). Relocation of Furnance and water heater from prior position to optimum location (requiring duct, elec, and gas line relocations). Reason for replacement was pending furnance failure (failing heat exchanger) Member Comments: Pre-sale experience: I requested an estimate via Angies list, and received a call from Steve, the owner of the company, within 5 minutes. He stopped by that day. I learned a great deal about air movement, temperature, and humidity as well as about the technology in current equipment. By far the most important thing I learned in that conversation was that Steve is in the "Home Comfort" business, not the heating and air conditioning business. Every interaction I had with Steve and his team members bore that out. I collected two other quotes and, as often happens, I asked one of the providers if they could do something differently during the installation (relocating the furnance and water heater by about 3 - 4 feet). That provider figured the additional cost into his bid, but I needed to circle back with Steve to see if Home Comfort Systems could do it and how it would impact the estimate. I called. He immediately called back. He came over, again, that same day, and revised the estimate on the spot. Two key differentiators for Home Comfort Systems are right on their quote form. The first is Steve's name and cell phone number next to the word (Owner). The second is a paragraph titled "No Extra Charges" - The total price includes all parts and labor necessary, and any additional charges will be covered by the company - what a confidence builder. We shook hands and talked time-frame for installation. Long story short - the installation began the next morning at 8:00. The Installation: Steve called to let me know his crew and equipment would be arriving as scheduled, and that he would be over later after finishing a service call. Mike and Charlie arrived and immediately laid drop cloths from the door to the furnace, and then asked me to review what I wanted relocated where. They immediately set to work dismantling the current systems. Steve arrived and insured all was on track. What stood out as the day progressed was the depth of knowledge and the attention to detail exhibited by the team. For example - Charlie was relocating the gas pipe, which required moving the shut-off valve. He asked me to come check that it was positioned within arms reach for all family members in case there was an emergency when I wasn't at home. When they finished with the water heater they showed me the initial setting and how to change it - mentioning that they deliberately set it at the lowest recommended setting to ensure no risk of scalding occurred if the new heater was hotter than the old one. The relocation added quite a bit of time to the job, and Steve (who'd come back a couple times) realized they would need to return to finish up the next morning after getting heat and hot water up and running. Prior to leaving the guys insisted on cleaning up the work area. Again, the attention to detail came out. One of the remaining items was to connect the air intake - a PVC pipe that runs from the furnace to outside the house that draws in fresh air. For the one night the furnance would run and draw air from inside the basement. During the day, Charlie couldn't help but notice we have cats. He had the foresight to connect an elbow to the intake vent. He explained that this spot on the furnace would be nice and warm, and if a cat were to lie down on it they could shut off the furnace! Once they got the new furnance and water heater running they prepared to leave. That's when they noticed one of the new water connections was dripping. It was after 6 p.m. by that point, and without a word they just set about resoldering the joint, then waited to insure it was, in fact, sealed. In the morning Charlie and Victor arrived promptly and quickly finished the installation. The work area is immaculate, the relocation of the furnace and water heater turned out wonderfully. They walked me through all equipment controls and provided manuals with that same attention to detail. Closure: Steve arrived to walk through the job and insure I was satisfied. We talked about the capabilities of the new equipment and he tuned the furnace. He then walked me through the process of getting the Nicor rebate. As he left he (again) told me how to reach him and to call with any questions or concerns. I may have questions, but I'm very comfortable that I won't have concerns. Overall A Price A Quality A Responsiveness A Punctuality A Professionalism A ADDITIONAL QUESTIONS ANSWERED WHEN COMPLETING THIS REPORT How much did the final cost compare to the original estimate? right on How does the value of the work compare to the price? I got more than my money's worth How far in advance did you schedule the work? within a week Did you find the company through Angie's List? yes If yes, which source(s)? email Why did you choose this contractor? other, Because Steve is in the Home Comfort business Have you used this company before? this is the first time I've used this company What did you like most about this contractor? It was an absolute pleasure to deal with this company What did you like least about this contractor? This is a big check, and unscheduled - that's the only thing about this transaction that wasn't ideal. What surprises came up during the course of the work? None - nada - zip. What words of advice would you give other members considering this contractor? They were competitive, informative, timely, clean, professional, and caring. What words of advice would you give this contractor? I think actually that I, and all other business people, can take a lesson or two from them. This is your space. Feel free to give us your two cents ... or quote your favorite movie? There's an old parable about 3 brick layers, each asked what they're doing. The first says "laying bricks", the second says "putting up a wall" and the third says "building a cathedral"! Report Date: January 25, 2012 Member:



JAMES L HARDEN 2308 GLENEAGLES DRIVE NAPERVILLE, IL 60565 Category: Heating & A/C Services Performed: Yes * More Weight is given to a report where work has been completed. Work Completed Date: July 14, 2011 Last Modified Date: January 31, 2012 Hire Again: Yes Approximate Cost: $60.00 Home Build Year: 1994 Description Of Work: I called them to come look at the system. They made sure everything was working properly. Member Comments: I have used them before. They do a great job. I really trust them. Transcribed from a telephone interview Report Date: January 22, 2012 Member:



Biren Patel 16 Baker Lane NAPERVILLE, IL 60565 Category: Heating & A/C Services Performed: Yes * More Weight is given to a report where work has been completed. Work Completed Date: November 16, 2011 Hire Again: Yes Approximate Cost: $3,500.00 Home Build Year: 2007 Description Of Work: Installed a 3-zone honeywell system. Member Comments: I found these guys through Angie's list after talking to some insulation companies regarding our heating issue on the second floor. Two of the rooms stayed cold all the time. I thought it was an insulation problem, so I first called insulation companies and guess what? Their solution was to put in more insulation. That was not what I really needed, eventhough I did end up putting in more insulation as well. The real problem for a larger house is improper temperature control. So, I called home comfort systems and Steve came and asked me all the right questions and told me that I need a zoning system for my house. He was absolutely correct. They installed a 3-zone system, it was not cheap (around $3500). However, it solved our problem completely. All of our rooms are usable now and comfortable. Thanks steve and team for a great job. Also, a few weeks later I had a problem with my furnace (separate issue), I called these guys, they helped me diagnose the problem over the phone and helped me fix it myself. Great company, great people. I highly recommend them without hesitation. Overall A Price B Quality A Responsiveness A Punctuality A Professionalism A Report Date: January 18, 2012 Member: Jerry Hunt 6743 Greenleaf St. Woodridge, IL 60517 Category: Heating & A/C Services Performed: Yes * More Weight is given to a report where work has been completed. Work Completed Date: January 17, 2012 Hire Again: Yes Approximate Cost: $150.00 Home Build Year: 1979 Description Of Work: Quickly diagnosed faulty whole house Honeywell humidifier. Parts available on truck. Repaired and working in under an hour. Member Comments: As promised, service for humidifier was within 3 days of call. He diagnosed the problem quickly, was knowledgeable, thorough, extremely conscientious. He was polite and very personable. Highly recommended and will definitely call again. Overall A Price A Quality A Responsiveness A Punctuality A Professionalism A Report Date:



January 05, 2012 Member: Dianne Zuzga 8248 West 141st Orland Park, IL 60462 Category: Heating & A/C Services Performed: Yes * More Weight is given to a report where work has been completed. Work Completed Date: December 15, 2011 Hire Again: Yes Approximate Cost: $7,200.00 Home Build Year: 1979 Description Of Work: I had a furnace and a "heating zone system" installed by this company. I called Home Comfort Systems for a second opinion after being advised by another company that my furnace was not operating safely, and my family was in imminent danger of carbon monoxide poisoning unless I replaced a very expensive part (heat exchange unit @ $1,500) immediately. After meeting with Steve of Home Comfort Systems I decided to replace an 18 year old furnace and also purchase an additional component (Zoning system) to make my home more energy efficient. Details follow.. Member Comments: I contacted this company after a service man from another company (ARS) made his annual check on my furnace and stated that my 18 year old furnace was in desperate need of repair--the heat exchange unit "appeared" to be damaged. I was advised by that service that I needed to have a $1,500 part replaced immediately, and "the law required that he turn off my furnace due to this potential danger until I had the part replaced. However, if I authorized him, he could have the work done that day." I stated that I needed a second opinion on this expensive part since my furnace had been operating just fine prior to his inspection.He turned off the furnace and left after having me sign a waiver. It was late at night, and it was freezing, so I turned the furnace back on. I was in a panic and immediately referred to Angie's List. After checking reviews I called Home Comfort System and Steve came out the next day. He checked the furnace and stated that I was not in any immediate danger and had time to consider my options. He would recommend replacing the heat exchange unit eventually, but suggested that due to the age of the furnace, if I could afford to do so, I should consider replacing the entire furnace. After checking my home and discussing heating issues I had been having over the last twenty years--excessive heat at night in the 2nd floor rooms--he also recommended a heating zone system that could resolve this problem (often found in homes over 25 years old). I opted to have the furnace replaced and "test" the heating zone system. He said he would install the latter (heating zone system) but would not require that I pay for it (for 30 days) to make certain that I was convinced that this extra component was worth the costly investment. I was sold on this additional feature after the first night. It has made all the difference in the world throughout my house. I cannot believe the difference in comfort levels. I know that this feature will eventually pay for itself. Steve and his team of professionals did an outstanding non-stop job and completed all the necessary work within a ten hour period. I would not hesitate to recommend this company, and alread have. They know their business, worked efficiently, and cleaned up the entire area before they left. I am so grateful to Angie's List for this referral. It is the first time I used this website and won't be the last. Overall A Price A Quality A Responsiveness A Punctuality A Professionalism A ADDITIONAL QUESTIONS ANSWERED WHEN COMPLETING THIS REPORT How much did the final cost compare to the original estimate? right on How does the value of the work compare to the price? I got exactly what I paid for How far in advance did you schedule the work? same day Did you find the company through Angie's List? yes If yes, which source(s)? website Why did you choose this contractor? location, reputation Have you used this company before? this is the first time I've used this company What did you like most about this contractor? Steve's assurances, his years of experience and knowledge, and low-pressure presentation. What did you like least about this contractor? Nothing to dislike. What surprises came up during the course of the work? None. The estimated work and pre-service evaluation was right on. What words of advice would you give other members considering this contractor? If you have any doubts as to a contractor's knowledge or recommendations, do your own research prior to estimate. Steve confirmed all the information I had gathered prior to his initial visit. What words of advice would you givE this contractor? Continue doing the outstanding job you provide.




Report Date: December 30, 2011 Member: Julie Smentek 6849 Lorraine Dr Countryside, IL 60525 Category: Heating & A/C Services Performed: Yes * More Weight is given to a report where work has been completed. Work Completed Date: December 21, 2011 Hire Again: Yes Approximate Cost: $6,200.00 Description Of Work: Installed new furnace and AC system. of work. When it comes to work being performed on my home, I am a perfectionist. This company met my highest expectations. Steve did a full survey of work to be performed, and then provided a quotation immediately. Steve provided more then just a quotation. He takes the time to explain work to be done. He is very knowledgable. Overall A Price A Quality A Responsiveness A Punctuality A Professionalism A Member Comments: Steve the owner takes great pride in his company and it shows. Excellent service from first time I met Steve to completion



________________________________________ Report Date: December 27, 2011 Member: Beth Greenlee 0S311 S Mathewson Ln GENEVA, IL 60134 Category: Heating & A/C Services Performed: Yes * More Weight is given to a report where work has been completed. Work Completed Date: November 01, 2011 Hire Again: Yes Approximate Cost: $3,600.00 Description Of Work: Added a third zone, including ducts, to our heating and cooling system Member Comments: Steve and his crew exceeded expectations on a tough project. We asked them to change our system to provide better heating in our finished basement. They created a third zone for the basement and had to put dedicated ducts into the finished part of that area. Steve warned us that several pretty good size holes had to be made in the drywall ceiling to work the flexible ducts through to the length of the room. I anticipated a huge mess, but we were willing to go through that to make the basement more usable in the colder months. To our surprise, the guys were able to get the job done with only two holes being cut out and they were much smaller than I expected. Because this was a challenging project, they had to return a number of times work out some kinks, and they did without hesitation. Steve will tell you that his objective is 100% customer satisfaction - he's not just talking, he's committed to it. Thanks for the warm basement, Steve! Overall A Price B Quality A Responsiveness A Punctuality B Professionalism Report Date:





December 08, 2011 Member: Karen Reichert 3103 Charter Dr. AURORA, IL 60503 Category: Heating & A/C Services Performed: Yes * More Weight is given to a report where work has been completed. Work Completed Date: November 18, 2011 Hire Again: Yes Approximate Cost: $109.00 Home Build Year: 1998 Description Of Work: We had our furnace cleaned & purchased filters for our air filter. Member Comments: They arrived when expected. They were friendly & professional. The filters were $20 cheaper from them than what I had paid when I ordered elsewhere. They solved a problem over the phone for us earlier so we chose them to service our furnace. We would definitely use them again. Overall A Price A Quality A Responsiveness A Punctuality A Professionalism A Report Date:




November 22, 2011 Member: Michael Drafke 18 Evergreen Place LEMONT, IL 60439 Category: Heating & A/C Services Performed: Yes * More Weight is given to a report where work has been completed. Work Completed Date: November 22, 2011 Hire Again: Yes Approximate Cost: $250.00 Home Build Year: 1990 Description Of Work: placed furnace gas valve and cleaned burners. Member Comments: Service was same day we called. He diagnosed the problem on the phone, was knowledgeable, thorough, extremely conscientious. The final cost was exactly the same as the estimate. Even though he was very busy that day he was polite and very personable. Highly recommended and will definitely call again. Overall A Price A Quality A Responsiveness A Punctuality A Professionalism A Report Date: November 16, 2011 Member:




MINDY MCKEAIGE 8000 EVERGLADE AVENUE WOODRIDGE, IL 60517 Category: Heating & A/C Services Performed: No * More Weight is given to a report where work has been completed. Work Completed Date: November 16, 2011 Hire Again: YesHome Build Year: 1971Description Of Work: Made a phone call to set up a service call due to our furnace not working. Received a call back and we were able to fix the problem with some help over the phone. Member Comments: There's not much to say about this company that has not already been said . . . they are fantastic!! We had a furnace installed by them about four years ago. Today, which is the first cold night of the year, we realized that the furnace was not blowing warm air. We called after 6pm and the phone was answered. We were told a technician would call us back . . . and we expected we would receive a call back the next morning. Well, about 1/2 an hour later, we received a call back from Mike. Over the phone, he was able to walk us through how to fix the problem. In the meantime, as a back up, he arranged for a service call the next morning. Our heat is now working and there is no need for a service call. Now, we have a warm house and we don't have to take time off work to wait for a service call. They will be the only company we call for any future heating or air conditioning issues. Thank you! Overall A Price N/A Quality A Responsiveness A Punctuality A Professionalism A Report Date:




November 16, 2011 Member: Allyson Garagiola 1911 Barrington Avenue Bolingbrook, IL 60490 Category: Heating & A/C Services Performed: Yes * More Weight is given to a report where work has been completed. Work Completed Date: December 15, 2010 Hire Again: Yes Approximate Cost: $129.95 Home Build Year: 2006 Description Of Work: Furnace cleaning for two furnaces (dual-zoned home). Member Comments: Great. Save money if you can block out an entire day. Great service. Reasonable price. Overall A Price A Quality A Responsiveness A Punctuality A Professionalism A Report Date: November 05, 2011 Member:




Michael Auclair 424 Independence Lane BOLINGBROOK, IL 60440 Category: Heating & A/C Services Performed: Yes * More Weight is given to a report where work has been completed. Work Completed Date: October 31, 2011 Hire Again: Yes Approximate Cost: $81.95 Home Build Year: 1978 Description Of Work: We are please to say that we found Home Comfort Systems on Angie's List, and we were VERY happy with all aspects of there service. The service call was set up to cover the cleaning of the furnace burners etc. and to clean and service the April Air humidifier including the replacement of the filter media. Member Comments: The overall service was completed very professionally. The furnace and A/C were done with all possible professionalism and the Humidifier was done well along with the media replacement. The total price quoted was the price charged. This is the first time we used Home Comfort Systems, but will definitely will not be the last. Thank you, Angie's List, for the recommendation. Job well done by both Angie's and HCS. 2011 Member:




Curtis Albrecht 307 Homewood Drive BOLINGBROOK, IL 60440 Category: Heating & A/C Services Performed: Yes * More Weight is given to a report where work has been completed. Work Completed Date: September 15, 2011 Hire Again: Yes Approximate Cost: $2,200.00 Description Of Work: Remove faulty central air unit. Installed a new central air unit. Member Comments: As explain and as scheduled. Overall A Price B Quality A Responsiveness A Punctuality A Professionalism A Report Date: October 08, 2011 Member: FRANK CATANIA 11 S 686 BOOK RD NAPERVILLE, IL 60564 Category: heating & A/C Services Performed: Yes * More Weight is given to a report where work has been completed. Work Completed Date: July 20, 2011 Hire Again: Yes Approximate Cost: $7,500.00 Home Build Year: 1975 Description Of Work: Install new air conditioner, furnace and humidifier Member Comments: Home Comfort has provided service to my 18 year old air conditioner several times over the past 3 years. So when it died in the midst of this summer's hot weather I once again called Steve Bilica. As he has done in the past,, Steve was very prompt in returning my initial call and scheduling an estimate. Knowing that we were in the midst of the hot weather and that he would not be able to install new equipment for another week, Steve came back a second time at no cost to "tweek" the existing system to keep it limping along . Steve's price was comparable to another estimate I received but became the most attractive once he added the $150.00 Angie's List discount coupon. That, coupled with the excellent service Steve has provided me in the past, sealed the deal. I highly recommend Home Comfort for your heating/cooling needs. Overall A Price A Quality A Responsiveness A Punctuality A Professionalism A Report Date: September 28, 2011 Member:





Doris Ahern 5568 Cambridge Way Hanover Park, IL 60133 Category: Heating & A/C Services Performed: Yes * More Weight is given to a report where work has been completed. Work Completed Date: September 28, 2011 Hire Again: Yes Approximate Cost: $55.00 Description Of Work: Annual furnace cleaning Member Comments: After reading reviews for Home Comfort Systems on Angie's List, we decided to switch to them for our annual winter furnace tune-up and are happy that we did. Mike was great - he didn't mind my hanging around to watch him work and explained how to check which system was malfunctioning if we needed to do so. I had questions about the humidifier and he answered them completely. We will be using Home Comfort Systems for our HAVC needs from now on. Overall A Price A Quality A Responsiveness A Punctuality A Professionalism A Report Date: September 08, 2011 Member:






Jeffery Parnell 802 S Stone Ave COUNTRYSIDE, IL 60525 Category: Heating & A/C Services Performed:Yes * More Weight is given to a report where work has been completed. Work Completed Date: August 25, 2011 Hire Again: Yes Approximate Cost: $125.00 Home Build Year: 1954 Description Of Work: Needed a new A/C Capacitor, the problem was diagnosed over the phone. They came the next day fixed it and and charged the exact quote (125). Member Comments: Great Overall A Price A Quality A Responsiveness A Punctuality A Professionalism A Report Date: September 02, 2011 Member:




David Sikorski 3407 Vanilla Grass Dr. NAPERVILLE, IL 60564 Category: Heating & A/C Services Performed: Yes * More Weight is given to a report where work has been completed. Work Completed Date: August 17, 2011 Hire Again: Yes Approximate Cost:$4,750.00 Home Build Year: 2005 Description Of Work: Replaced air conditioner coil and installed a zone heating and cooling system. Member Comments: I had them come out to check my air conditioner which had stopped cooling. They found that the coil was leaking refrigerant, and gave me two options, fix the leaks they found in the coil or replace the coil with a new one. As they could only guarantee the leaks they fixed, if any others appeared it would cost me the same again. So we just decided to replace the entire coil. When they were done the installers gave me the extra valve that came with the unit, should I one day need to replace the outside unit with one that used a different coolant. When talking to Steve about our options regarding how best to fix the air conditioner we mentioned that it pretty much runs day and night. He mentioned that really for a house our size there should have been two air conditioners and furnaces. He then suggested a zoned duct system that lets you control cooling and heating to various rooms in the house with a remote. The deal was try it for two weeks and if you like it buy it otherwise they would just remove the system and put things back the way they were. So we tried it and it worked as promised, with the air conditioner running less, so we kept it. All in all I feel Steve (who is also the owner) is an honest bussinessman and his crew were, punctual, left the work area clean, and explained how to operate the zone system completely Report Date: August 02, 2011 Member:




Michael Furness 2207 Hillsboro Ln. Naperville, IL 60564 Category: Heating & A/C Services Performed: Yes * More Weight is given to a report where work has been completed. Work Completed Date: August 01, 2011 Hire Again: Yes Approximate Cost: $450.00 Home Build Year: 1999 Description Of Work: Blower and fan replaced on furnace Member Comments: I would highly recommend this company, they were on time, neat, cleaned up after they were done. Steve came out to my house and diagnosed the problem with my furnace blower. I had another estimate that was significantly higher than Home comfort sysytems. I was very happy that I was told I didnt need what the other company had suggested. Very honest and hard to find that now a days. Overall A Price A Quality A Responsiveness A Punctuality A Professionalism A Report Date: July 12, 2011 Member:




Jeanne Oltman 2639 Modaff Rd. Naperville, IL 60565 Category: Heating & A/C Services Performed: Yes * More Weight is given to a report where work has been completed. Work Completed Date: y 05, 2011 Hire Again: Yes Approximate Cost: 9,795.00 Home Build Year: 1988 Description Of Work: Replaced our 23 year old HVAC system that was originally installed when the home was built. Install proper duct work and dampers to accommodate a zoning system. Member Comments: We are very happy with the zoning system Home Comfort Systems installed. We were looking to convert our home from a traditional HVAC system to zoning and so glad we found Steve Bilica, as he is truly an expert in this field. All work was performed as promised and there were NO surprises. We are so happy to finally be cool at night in our upstairs bedrooms! Steve took the time to tell us exactly what he was going to do and what we were to expect in return. Happily - he delivered. Another key strength to their success is their longtime and knowledgeable staff. Mike really worked hard both days to make sure he got the job completed on time. Since we made the decision to hire Home Comfort Systems, we found that some of our other friends have used them for years. They sing Steve's praises about how well he services their unit. We look forward to a long relationship with Steve and HCS. Overall A Price A Quality A Responsiveness A Punctuality A Professionalism A ADDITIONAL QUESTIONS ANSWERED WHEN COMPLETING THIS REPORT How much did the final cost compare to the original estimate? right on How does the value of the work compare to the price? I got more than my money's worth How far in advance did you schedule the work? more than 2 weeks Did you find the company through Angie's List? yes If yes, which source(s)? website Why did you choose this contractor? reputation Have you used this company before? this is the first time I've used this company What did you like most about this contractor? Knowledgeable, Competent and Honest What did you like least about this contractor? No complaints. What surprises came up during the course of the work? There were no surprises. What words of advice would you give other members considering this contractor? Consider taking a close look at the benefits a zoning system can offer you. What words of advice would you give this contractor? Keep it up Steve! Your crew is one of your greatest assets. This is your space. Feel free to give us your two cents ... or quote your favorite movie? Hard to place a value on a g Report Date: July 04, 2011 Member:







Eric Hurckes 3820 Formby Rd. Naperville, IL 61108 Category: Heating & A/C Services Performed: Yes * More Weight is given to a report where work has been completed. Work Completed Date: May 19, 2011 Hire Again: Yes Approximate Cost: $3,200.00 Home Build Year: 2007 Description Of Work: Air Conditioning: Replace non-functioning 2 zone air conditioning system with wireless 4 zone system including ductwork revisions Member Comments: I recently joined Angie's List seeking a credible and useful resource to locate quality service providers among the sea of seemingly indistinguishable companies across the internet. I was no longer willing to rely solely on generic search engines or other forums online to differentiate the good from the bad. My first attempt in using Angie's service occured here with my search for a local company to repair or replace my zone cooling system in my relatively new home (< 5yrs old). I was experiencing tremendous swings in temperature upstairs vs downstairs with my A/C essentially running non-stop and never getting the master bedroom upstairs to approach a comfortable cool temp while the downstairs was an icebox. I had tried another company before and the adjustments to vents and replacement of dampers provided no noticeable change while costing me plenty. So I was very motivated to find a service provider with experience who could actually diagnose the problem and not give me a bunch of generic factors which "could be contributing to the problem". After finding Home Comfort Systems on Angie, I immediately was able to schedule a service call. The technician was prompt and very courteous (actually called me at work to explain my options). I asked for a bid with different options and received it promptly. I was impressed that both the technician and later the owner Steve, separately recommended that I not opt for certain pricey air cleaner features as in my situation I would not benefit. They explained exactly why and gave me several helpful recommendations. While the pricing of the zoning system was on the higher end, I did not feel like it was marked up ridiculously. Rather, I was choosing a very well built product recommended by an experienced and honest business. The rezoning was ultimately almost a full day's work and the technician was courteous and patient with my questions. Steve stopped by not once but twice to check on things and answered numerous questions of mine pertaining to not only the system, but also to provide me with a better understanding of the flow of air in my house and how it could be optimized. I also recall his saying that this system would completely change my air quality. Having struggled with other "solutions" in the past, I took the prediction with a grain of salt. By early evening, my entire house was transformed into perfectly balanced air. My bedroom which I had sweltered in for years in the summers was the coldest room in the house. And the downstairs remained normal with no air running. The impressive part of this service was that these guys took the time to not just completely trace the current ductwork patterns, but also then to thoughtfully redesign the layout and install several damper switches and junctions to completely change the flow. That for me is the difference between an A/C repair service and a top quality A/C repair business. That was the intangible part of the service that we all search for in a business: the approach to their work as if it was their own house - the same thoughtfulness and care that sadly is not routinely provided to paying customers, but only to our friends and family. That evening, every person that was in the house made a specific comment about how incredible and fast the change had happened and specifically that the air felt so much lighter and cleaner. I couldn't have been happier. If you have struggled with certain parts of your home experiencing extreme tempertures and you are assuming the only solution is a new bigger air conditioner or even a second one, I encourage you to contact Steve and try this system first. I appreciate the fact that Home Comfort Systems lived up to the high rating they hold on Angies. I couldn't have found a better fit for my needs. From reading previous comments on HCS, I was well informed as to the business I wouuld be dealing with. I felt that this company provided premiums in the quality of their service, reliability and their honesty and I was willing to pay market prices for that piece of mind. In the end, my time wasn't wasted, my problem was fixed, and my house is a new place. Do not hesitate to use Home Comfort System for your needs. Overall A Price A Quality A Responsiveness A Punctuality A Professionalism A ADDITIONAL QUESTIONS ANSWERED WHEN COMPLETING THIS REPORT How much did the final cost compare to the original estimate? right on How does the value of the work compare to the price? I got more than my money's worth How far in advance did you schedule the work? within a week Did you find the company through Angie's List? yes If yes, which source(s)? website Why did you choose this contractor? reputation Have you used this company before? this is the first time I've used this company What did you like most about this contractor? Honesty What words of advice would you give other members considering this contractor? Use Him Report Date: July 04, 2011 Member:






Patricia Rommel 1111 Loral Avenue JOLIET, IL 60435 Category: Heating & A/C Services Performed: Yes * More Weight is given to a report where work has been completed. Work Completed Date: June 11, 2011 Hire Again: Yes Approximate Cost: $4,345.00 Home Build Year: 1940 Description Of Work: Furnace and air conditioning units replaced. My units were at least 25 yrs old if not older..On Memorial day weekend the air conditioning unit went out and it was not able to be repaired. Member Comments: Called Home Comfort Systems I believe on May 31st 2011. I called about 9:00 am and was very impressed when I received the response call back at 9:30 am from the owner Steve Bilica that same day. We set up an appointment to meet at my home on June 2nd in the evening, which Mr. Bilica had asked what time would be convenient for me mornings or evenings for the estimate. Mr. Bilica was prompt and waiting patiently for me in front of my home on the date of the estimate.We discussed many different units and options which would best suit my needs and at no time did I feel Mr. Bilica was trying to sell me something I didn't need. He was upfront with costs, quality, and gave me some education on furnace and air conditioning features. When I had made my decision I decided to go with Home Comfort. They were within the ballpark with other estimates and Mr. Bilica sat and chatted with me for awhile.We talked about our children and family, and that made me feel comfortable. My scheduled appointment was on June 15th, but Mr. Bilica called me later and said they had an opening on June 11th, a Saturday, would it be more convenient for me to have them install then? This was great, I didn't have to miss any days from work! On saturday Mr. Bilica called ahead of time advising they were on their way, he and his two employees discussed the installation, Mr. Bilica left and his two employees worked diligently and had the job done by the afternoon.I also at the time of the payment forgot to mention the $150.00 Angie's list rebate coupon. I called Mr. Bilica the following Monday, he asked if I could fax a copy of the final bill and copy of the coupon which I did that following Tuesday and within a few days he had dropped off a check at my home without hesitation. They were a pleasure to do business with and I would certainly recommend them. Overall A Price B Quality B Responsiveness A Punctuality A Professionalism A Report Date: July 02, 2011 Member:




Peter Gillespie 1N181 Redwing Drive CAROL STREAM, IL 60188 Categories: Heating & A/C Water Heaters Services Performed: Yes * More Weight is given to a report where work has been completed. Work Completed Date: June 14, 2011 Hire Again: YesApproximate Cost: $8,000.00 Home Build Year: 1990 Description Of Work: New furnace, air conditioner and water heater. Member Comments: I interviewed 3 companies for the job (all selected based upon ratings on Angie's List and proximity to our home.) Of the 3, two were excellent and 1 was a significantly less knowledgable. We selected Home Comfort based upon the owner's involvement. the work was performed on time and in a very professional manner. They left the job with no trace that they had been there. I received a follow-up call several days later to make sure that everything went well and we were satisfied. Overall A Price A Quality A Responsiveness A Punctuality A Professionalism A Report Date: July 01, 2011 Member:




Carol Kimmitt 1610 LORETTA ST OCEANSIDE, CA 92058 Category: Heating & A/C Services Performed: Yes * More Weight is given to a report where work has been completed. Work Completed Date:June 29, 2011 Hire Again: Yes Approximate Cost: $70.00 Home Build Year: 1980 Description Of Work: I had my annual servicing of my whole house airconditioner. Member Comments: I have used the services of Home Comfort Systems for years. They are friendly, but professional. Mike is knowledgeble and always patient teaching me how to care for my airconditioner and furnace. e.g. I keep putting in the filter wrong and he reminds me of the right way. I get advice on the best filters. Things like that. Very reliable. I have them out every year to clean and service my furnace and my airconditioner. They also installed a furnace for me a few years back and were helpful in going over the pros and cons of the current models. My airconditioner is old and no one tried to sell me a new one, just let me know that the day will be coming, so I can be ready. In the meantime Mike was happy to help me maintain my old one as long as I chose. Very easy to work with. Overall A Price A Quality A Responsiveness B Punctuality B Professionalism A Report Date: June 17, 2011 Member: Tim




Micheau 622 N. Wright St. NAPERVILLE, IL 60563 Category: Heating & A/C Services Performed: Yes * More Weight is given to a report where work has been completed. Work Completed Date: May 23, 2011 Hire Again: YesApproximate Cost: $7,000.00Home Build Year: 1952 Description Of Work: Installed a new high efficiency (95%) furnace and zoning system. Member Comments: Steve, the owner of the company, came to our house to give us an estimate for replacing our furnace and possibly air conditioner. It is rare to deal directly with the owner of a company so I already was feeling good about the appointment. Immediately, Steve impressed us with his knowledge of heating/air conditioning issues and told us he could indeed install a high effeciencly furnace, even though another company, Four Seasons, had previously told us we could not get such a furnace because of venting issue in our basement. When I asked Steve about how could Four Season say it was not possible and you say you can do it no problem, he explained that it would take some extra work and that they would probably have to move an existing piece of ductwork. He guessed that the salesman from Four Seasons probably was just less experienced than himself and couldn't see how the high effeciency furnace could be installed. Needless to say we were very pleased with this because we really wanted the high effeciency furnace. Steve also looked at our air conditioner and since it was only about 5-6 years old recommended that we not replace it. To me this is a sign of integrity, because Steve was not trying to sell us something we didn't necessarily need at the time. Steve also asked us if we had any trouble keeping certain rooms warm enought and/or cool enough. We said yes, our upstairs bedrooms our often too hot in the summer and our large family is often too hot in summer and too cold in winter. We added the large family room on to the back of our house, which faces east and has 3 exterior walls. We get lots of morning sun which makes this room, with a vaulted ceiling very hot in the summer and cold in the winter. Steve asked us if we ever heard of zoning, which we had not. He explained that this system was expensive (about $3,000), but that he guaranteed it would solve our problems. The zoning system gives you multiple thermostates that can be placed in different rooms that control the furnace/ac. Dampers or inflatable blatters are installed in all the ductwork so that heating vents can be closed off and/or opened as needed. With the multiple thermostats this allows certain rooms to receive more heat or cool air as needed. The system sounded perfect for us and we were so happy that Steve recognized that we might have such an issue. Steve explained to us how well his company has been rated by Angie's List and other respected groups, and then told us something that is truly hard to believe. He said he would not asked for any kind of payment for his services until after the job was complete and we had a couple of weeks to experience the new system. And this is exactly what happened. Steve's work crew came and worked on installing the new furnace and zoning system over 2 days. Steve, the owner, came by both days to make sure everything was going well. His installers were extremely courteous and professional. They stayed and answered my questions for over 15 minutes after working all day. It got very hot (95 degrees plus) a few days after the system was installed so we had a good test of how it worked. We felt like there was too much conditioned air going to our kitchen and basement so Steve's guys cam back and tweeked the system to satisfy our needs. We didn't pay Steve anything until 2 weeks after the system was installed and we were 100% satisfied. I am still in shock and awe that a company operates this way in today's day and age. Also, for this kind of service, you would expect to pay more money, but his prices are as competitve as anyone's. If you are considering anything to do with heating/air conditioning or hot water heaters, you would be a fool not to call Steve at Home Comfort Systems. Overall A Price A Quality A Responsiveness A Punctuality A Professionalism A ADDITIONAL QUESTIONS ANSWERED WHEN COMPLETING THIS REPORT Date: May 29, 2011





________________________________________ Report Date: May 14, 2011 Member: Julie Welsh 1339 Dryden Ct NAPERVILLE, IL 60564 Category: Heating & A/C Services Performed: Yes * More Weight is given to a report where work has been completed. Work Completed Date: May 13, 2011 Last Modified Date: May 16, 2011 Hire Again: Yes Approximate Cost: $6,500.00 Home Build Year: 1995 Description Of Work: Furnance and air conditioner installed in Dec. 2010 Furance worked fine. Turned on air conditioner 2 days ago and when going to the basement there was water all under the furnace and had seeped under the wall into a 8x8 foot area of carpet. Called the company and they responded right away but could not come out till MOnday and this was a Friday as they are very busy. Called the owner Steve as the furnace started to leak water when I turned it back on on Sunday and he got someone out that day to look at the problem and offered to repair any damage it caused. He was very nice and called back a second time to let me know someone would be out. It ended up being a blocked pipe from a dead rodent (yuck) and was causing the leak and it was not due to installation. Mike went to get a new pipe so their would not be a smell. They did not charge for this visit as I called thinking it was under warrenty since the furance and airconditioner were just installed but the malfunction was not a warrenty issue problem since it was a dead rodent blocking the pipe that caused the leak. Steve called back that day to ensure that we were satisfied. Member Comments: . Would have been nice if they would have checked the air conditioner as a routine check in the spring since they could not check it when they installed it with the furnance in the winter. The issue was the rodent and not the installation. They were very helpful once I talked to Steve. It was a busy time for them so that was the reason they could not come out right away. Overall A Price A Quality A Responsiveness A Punctuality A Professionalism A Report Date: April 25, 2011 Member:





Laura Radius 13510 St Marys Circle ORLAND PARK, IL 60462 Category: Heating & A/C Services Performed: Yes * More Weight is given to a report where work has been completed. Work Completed Date: April 2, 2011 Hire Again: Yes Approximate Cost: $9,100.00 Home Build Year: 1991 Description Of Work: Installed two furnaces and airconditioners Member Comments: Great experience - from the first phone call to set up an appointment for a quote on furnace and air conditioners all the way through installation. Worked directly with Steve, the owner, who is absolutely all about customer service. He did a great job of explaining what I needed and what I didn't need and walked me through all of my options. On the day of installation, everyone in the crew arrived as scheduled, was polite, very neat and worked diligently through a thunderstorm to complete the installation. I couldn't be more pleased. Overall A Price A Quality A Responsiveness A Punctuality A Professionalism A ADDITIONAL QUESTIONS ANSWERED WHEN COMPLETING THIS REPORT How much did the final cost compare to the original estimate? right on How does the value of the work compare to the price? I got exactly what I paid for How far in advance did you schedule the work? 1-2 weeks Did you find the company through Angie's List? yes If yes, which source(s)? website Why did you choose this contractor? reputation Have you used this company before? this is the first time I've used this company What did you like most about this contractor? They are all about servicing the customer What words of advice would you give this contractor? Just keep doing what you do - it works Report Date: April 16, 2011 Member:




Jeffrey David , 60532 Category: Heating & A/C Services Performed: Yes * More Weight is given to a report where work has been completed. Work Completed Date: March 25, 2011 Hire Again: Yes Approximate Cost: $3,495.00 Home Build Year: 1978 Description Of Work: talled a ventilation zoning system with wireless thermostats into an existing HVAC system. Member Comments: We have been having severe problems with temperature differential in different parts of our house since we bought it 23 years ago. The master bedroom (which sits mostly over a garage and has a vaulted ceiling) was a major trouble spot. Always too hot in the summer and too cold in the winter. We found out about Home Comfort Systems by talking to them at a home show at College of DuPage. We got some literature and a DVD from them at the show and called for an estimate a few days later. Steve, the owner, came out, listened to me explain the situation, looked over the ventilation system and furnace and told me he could install a 3 zone system (master bedroom, other 2nd floor, lower level) that would solve our problem. The price did not seem out of line for the work that was being done. He gave us an estimate which we accepted the next day and his crew or two was out two days later. Their professionalism was excellent. They laid drop cloths from the front door all the way down the stains to the basement. They were on time and (except for a short, well-deserved break) worked continuously and diligently until they finished about 5 hours later. Steve went over the system with me and answered numerous annoying questions of mine happily. Here's the kicker: He didn't want to be paid on the completion of the job! He wanted us to use it for a couple of weeks first! I have NEVER have a contractor come in and not expect to be paid immediately upon completion. We noticed the difference almost immediately. All of a sudden we could keep the entire house at (essentially) the same temperature - even our pesky master bedroom. The system worked exactly as Steve said it would. There was only one annoying feature that I could not figure out initially. It turned out that the thermostats have an adaptive learning feature that causes them to call for heat early so that the temperature you want will be reached by the time you enter in the thermostat. I really just want the system to change the thermostat temperature setting at the times I want it to. I made a call to Steve, and he came out a couple of hours later to show me how to disable that feature. We are so pleased with his service, that we are now going to use them for our regular furnace and A/C tuneups. We also need our water heater replaced soon and they will be getting that business as well. To say that we're completely satisfied with the sales, installation and service is an understatement. A+! Overall A Price A Quality A Responsiveness A Punctuality A Professionalism A Report Date: April 04, 2011 Member:



CAROL SCHMIDT 204 N WRIGHT ST NAPERVILLE, IL 60540 Category: Heating & A/C Services Performed: Yes * More Weight is given to a report where work has been completed. Work Completed Date: October 19, 2010 Last Modified Date: April 08, 2011 Hire Again: Yes Approximate Cost: $80.00 Home Build Year: 1916 Description Of Work: They did an annual cleaning and check of the furnace and humidifier. Member Comments: For five years, I had a furnace problem that another company couldn't figure out. They kept trying to fix it. None of what they told me made sense. I brought in this company. They did a little bit of thinking, and they figured out that my furnace intake and outtake was blocked, which was causing my furnace to shut down. It wasn't inexpensive, but it was far less expensive than anything the other company did. I have recommended them to other people personally, and they have had the same experience. Their prices are good. Transcribed from a telephone interview Overall A Price A Quality A Responsiveness A Punctuality A Professionalism A Report Date: April 02, 2011 Member:




Craig Graff 452 Cambridge Way BOLINGBROOK, IL 60440 Categories: Heating & A/C Water Heaters Services Performed: Yes * More Weight is given to a report where work has been completed. Work Completed Date: March 01, 2011 Hire Again: Yes Approximate Cost: $125.00 Description Of Work: 3/11/11 Diagnosed problem with water heater (no hot water). Cleaned sensor. 3/22/11 Had him come back another day to clean furnace for preventive maintenance. Member Comments: We were very happy with the serviceman (Mike Bilica). He came very late in the evening, around 11:00 pm in order to get our water heater repaired. He let us know when he finished on the last job and when he was on his way to our home. He answered all our questions and didn't mind if we stood by to watch him work. He gave us helpful advice on the best furnace filters to use and why they were better. When I went to purchase them the salesman in the store agreed and said it is the one the professionals use. I would never have know there was a difference and they were cheaper than those we had been using. We have had terrible luck with service people in the past who very obviously took advantage of our ignorance about these things. That is what led us to Angie's List. We are so pleased with this first experience that we won't ever use a yellow page ad again! Overall A Price A Quality A Responsiveness A Punctuality A Professionalism A Report Date: March 30, 2011 Member:




John Zang 628 Cambridge Way Bolingbrook, IL 60440 Category: Heating & A/C Services Performed: Yes * More Weight is given to a report where work has been completed. Work Completed Date: March 22, 2011 Hire Again: Yes Approximate Cost: $6,395.00 Description Of Work: new high performance furnace and a new air conditioner were installed to replace our old units. Member Comments: We were extremely satisfied with the project from start to finish. Steve was so friendly and thorough in presenting the companies products in his original visit for our estimate request. He was very helpful in determining which units would be ideal for our home, without pressuring us to select the higher priced units. For example, he explained how a lower seer rated air conditioner's efficiency would be increased in combination with a higher performance furnace. With the discounts they offered, in combination with existing tax credits for the higher efficiency furnace, we felt we received excellent value in the units we purchased. The installation was scheduled a few days later. The installers were on schedule, very efficient, professional, and courteous. They were considerate in protecting the surrounding work area with tarps to avoid any dirt accumulation during installation and cleaned up well when finished. All work was completed in one day, in approximately 7 hours time. I was impressed, considering the amount of work accomplished and the tiny size of our utility room that they were required to work in. When finished, they explained all details necessary in operating the new equipment with advice on such things as what air filters should be used,etc. Everything worked properly. The only thing that required a follow up was an adjustment to the whole house humidifier that was transferred from our old furnace to the new unit. Mike responded to my call immediately and fixed the problem quickly. He discovered that the transformer normally included inside the humidifier was previously installed in the old furnace that was removed. He apologized for the unknown error and promptly installed a new one at no additional charge. I am very happy with everything now, especially with the service and value provided by Home Comfort Systems. The reviews for this company on Angies list helped me choose this company, and I would definitely recommend them to anyone else. Overall A Price A Quality A Responsiveness A Punctuality A Professionalism A Report Date: March 20, 2011 Member:




KATE & GREGG MACARTHUR 2119 SAND ISLAND COURT NAPERVILLE, IL 60564 Category: Heating & A/C Services Performed: No * More Weight is given to a report where work has been completed. Work Completed Date: March 20, 2011 Hire Again: Yes Home Build Year: 199 Description Of Work: We obtained a quote from this company for a new furnace and air conditioning system. Member Comments: From my initial call to schedule an appointment to the actual appointment, Steve, the owner, was not only accessible, but punctual, professionally dressed, courteous, responsive and listened carefully to our issues and questions. He patiently answered every question we had and explained why and how our system worked the way it did and what contributes to our problems. He explained that the customer does not pay until they are totally satisfied. Considering the ratings on Angie's List and other rating services, it is easy to see why he gets raves. Obviously, the proof is in the actual service, but this was the best first impression I've ever had of any contractor. Overall A Price A Quality A Responsiveness A Punctuality A Professionalism A Report Date: March 02, 2011 Member:




Greg Ostrander 1809 Michigan Salt Lake City, UT 84108 Categories: Heating & A/C Water Heaters Services Performed: Yes * More Weight is given to a report where work has been completed. Work Completed Date: January 31, 2011 Hire Again: Yes Approximate Cost: $4,250.00 Home Build Year: 1912 Description Of Work: They removed the old furnace and water heater and replaced both with high efficiency models. Member Comments: Single best experience with a home service provider I have ever had. Steve came out initially to give me a quote on a new furnace and water heater and he was prompt and courteous and provided a comfortable feeling from the start. The quote was hundreds of dollars below the competition so I reviewed the other comments on Angie's list closely to get comfortable that I would not "get what I paid for" from the firm and ultimately decided that Steve was too genuine to believe he would leave me high and dry if anything went wrong on the install. The technicians came on time and worked diligently to replace the two units. When the installation was finished it turned out that one of the motors in the furnace was slightly out of balance and it set up a vibration. They didn't have a replacement part at the time but made a point of coming back the next day, slightly ahead of the blizzard, and replacing the motor with a perfectly balanced version. The furnace and heater have both worked flawlessly since then but I feel confident that if and when I need anything they will be responsive and ready to fix the problem. Overall A Price A Quality A Responsiveness A Punctuality A Professionalism A Report Date: February 08, 2011 Member:




Mary Beth Gibbs 283 Stonegate Rd BOLINGBROOK, IL 6040 Category: Heating & A/C Services Performed: Yes * More Weight is given to a report where work has been completed. Work Completed Date: December 16, 2010 Last Modified Date: February 16, 2011 Hire Again: Yes Approximate Cost: $450.00 Home Build Year: 2005 Description Of Work: Home Comfort Systems added a humidifier to our furnace system. Member Comments: Overall, the job went very well. Home Comfort Systems did the job on time and they were neat. They showed up for the appointment and their price was competitive. They were good, honest service people. Transcribed from a telephone interview Overall A Price A Quality A Responsiveness B Punctuality A Professionalism A Report Date: January 31, 2011 Member:




Robert Howicz 7N816 Phar Lap Dr SAINT CHARLES, IL 6015 Category: Heating & A/C Services Performed: Yes * More Weight is given to a report where work has been completed. Work Completed Date:March 11, 2010 Last Modified Date: February 07, 2011 Hire Again: Yes Approximate Cost: $10,500.00 Description Of Work: Home Comfort Systems installed a furnace for me in March 2010. Member Comments: My experience was fantastic. They are highly rated on Angie's List. I had recommendations from two other people and that's why I chose them and they did a good job. I would recommend their quality of work, timeliness and professionalism of the workers. Transcribed from a telephone interview Overall A Price A Quality A Responsiveness A Punctuality A Professionalism A Report Date: January 20, 2011 Member: Robert Hlavacek 7n770 Phar Lap Drive Saint Charles, IL 60175 Category: Heating & A/C Services Performed: Yes * More Weight is given to a report where work has been completed. Work Completed Date:




January 14, 2010 Hire Again: Yes Approximate Cost: $8,000.00 Home Build Year: 1991 Description Of Work: Installed a new home furnace system. Member Comments: They’re phenomenal. Their attention to detail is what really stands out, along with great customer service, and completing the job quickly. There were no hidden costs or surprises; the estimate was right on. I’m happy with their services and I would recommend them to others. Report Date: October 30, 2010 Member:





Timothy Messer 6 N Huffman St NAPERVILLE, IL 60540 Category: Heating & A/C Services Performed:Yes * More Weight is given to a report where work has been completed. Work Completed Date: August 11, 2010 Hire Again: Yes Approximate Cost: $5,300.00 Home Build Year: 1957 Description Of Work: installation of new 95%-efficient furnace and central AC Member Comments: I was initially looking to add central air to an existing 14-year-old 80%-efficient furnace in my one-story, 3-bedroom home. At the suggestion of a neighbor, I called Home Comfort Systems for a quote. It quickly became apparent that it would be better to replace the existing furnace with a new one, considering the existing unit's age, the desire to add central air and the tax credits available for installing a new furnace during 2010. Steve's quote was very good, and he gave me a discount for being referred by a neighbor. The morning of the originally scheduled installation date, Steve called to tell me that one of his installers had an emergency and would be unavailable, meaning there would not be enough people to get the job done that day. I was disappointed, but I understand that these things happen and I appreciated that he called me immediately to let me know. I rescheduled for the following week. Steve's crew arrived on time on the rescheduled date and worked the entire day. They did excellent work, and there were no surprises. Steve's quote specifically noted that there would be no additional charges, and the amount I paid was exactly what I was quoted. The system is appropriately sized for our house, works as advertised and has a 10-year warranty (be sure to register your system with the manufacturer to get the full warranty). This was a painless experience, and I highly recommend Home Comfort Systems. Overall A Price A Quality A Responsiveness A Punctuality A Professionalism A ADDITIONAL QUESTIONS ANSWERED WHEN COMPLETING THIS REPORT How much did the final cost compare to the original estimate? right on How does the value of the work compare to the price? I got exactly what I paid for How far in advance did you schedule the work? 1-2 weeks Did you find the company through Angie's List? no If no, what was the other source? neighbor Why did you choose this contractor? reputation Have you used this company before? this is the first time I've used this company What did you like most about this contractor? customer service What did you like least about this contractor? n/a What surprises came up during the course of the work? none Report Date: September 25, 2010 Member:




Riley Naff 7824 Rohrer Drive DOWNERS GROVE, IL 60516 Category: Heating & A/C Services Performed: Yes * More Weight is given to a report where work has been completed. Work Completed Date: January 08, 2010 Hire Again: Yes Approximate Cost: $150.00 Home Build Year: 1966 Description Of Work: roubleshooting Member Comments: My heat was not working this past winter and I was freezing and frustrated. Steve called back promptly on a weekend and what impressed me most was the time he took to speak to me over the phone and talk through the issue - he had me do two or three things on my own to see if the problem could be fixed without a home visit. Ultimately, they didn't work and he had to come out, but I was impressed that instead of coming so he could definitely charge me for the visit, he tried to help me over the phone - it saves him time on easy fixes, sure, but it also means he isn't getting paid if he can help you over the phone - so I appreciated his earnestness! Once he did come out, he solved the problem easily and was happy to walk me through what he was doing. The heat has worked great ever since. I felt he worked with such integrity I called him again this summer when our A/C wasn't working. Again, he walked me through a potential fix over the phone and for this, it worked. No service call, no money for him, but cool air for me. I respect his integrity and would highly recommend him. December 2010 Overall A Price A Quality A Responsiveness A Punctuality A Professionalism A






_______________________________________ Report Date: August 21, 2010 Member: Mary Jane Graff 1161 Hyde Park Ln Naperville, IL 60565 Category: Heating & A/C Services Performed:Yes * More Weight is given to a report where work has been completed. Work Completed Date: August 16, 2010 Last Modified Date: July 15, 2011 Hire Again: Yes Approximate Cost: $6,300.00 Home Build Year: 1983 Description Of Work: replaced 28 year old furnace and 14 yr. old a/c. Temporarily fixed our old a/c until the new one could be installed -- free of charge!! -- with a new/used capacitor from their warehouse -- free of charge!! Installed a new thermostat. Laid a new cement slab foundation for the new a/c. Member Comments: Old a/c barely cooled the house until finally it quit. For several days we researched online and interviewed four different contractors for a new furnace and a/c system. Steve Bilica, owner of Home Comfort Systems (Bolingbrook) was our last call. What a relief to meet this particular business owner. Thank goodness for Angies' List or I wouldn't have found out about him. We set up our interview for early Sunday morning. Steve arrived on time, ready to share his knowledge and expertise in a professional but also, very friendly manner. We talked over the various models and decided on the best one to fit our needs. His price was several thousand dollars lower than other contractors and he was perfectly clear in his promises. And he followed through on every one. He even went the extra step of temporarily fixing our old a/c until the new one could be installed. Used his own capacitor to keep it going in a heat wave. We couldn't be happier with our new system installed by Chuck and Mike, two very professional and courteous installers who worked the whole day through and had everything up and running by 4:30 PM. They also disposed of all the old equipment. It was the nicest experience! The other reviewers are right about this Home Comfort Systems. There's a new way to spell R-E-L-I-E-F and it begins with H-O-M-E ... Overall A Price A Quality A Responsiveness A Punctuality A Professionalism A ADDITIONAL QUESTIONS ANSWERED WHEN COMPLETING THIS REPORT How much did the final cost compare to the original estimate? right on How does the value of the work compare to the price? I got more than my money's worth How far in advance did you schedule the work? within a week Did you find the company through Angie's List? yes If yes, which source(s)? website Why did you choose this contractor? location, reputation Have you used this company before? this is the first time I've used this company What did you like most about this contractor? The feeling he exudes that the customer is in good hands. Everything will work out. Trustworthiness, expertise, knowledge of products, genuine care for people What did you like least about this contractor? Liked everything. What surprises came up during the course of the work? None that we know of What words of advice would you give other members considering this contractor? Give him a call ... 630-739-5764 Report Date: August 18, 2010 Member:




PUZON 520 CARLISLE CT GLEN ELLYN, IL 60137 Category: Heating & A/C Services Performed: Yes * More Weight is given to a report where work has been completed. Work Completed Date: August 11, 2010 Hire Again: Yes Home Build Year: 1970 Description Of Work: Diagnosed and replaced a non-functioning capacitor on residential AC condenser unit. Member Comments: Furnace was blowing warm air through the registers even though AC was on. Called Home Comfort Systems at 7am, and left a message. Mike called me back by 8am and instructed me to perform several diagnostic checks at the home circuit box and external AC condenser unit to assess the need for a service call. Mike patiently and clearly explained the reason for each step. He determined that a service call was needed. Since we were in middle of one of the summer heat waves, Mike said that he would be unable to give me an exact time of arrival but would call beforehand. Mike called and was on-site by noon the same day. He efficiently diagnosed and replaced a non-functioning capacitor on the AC condenser unit, explaining that this was most likely the result of electrical power drops/dips when the electric company cannot keep up with demand. Since our 4-year old unit was still under the 5-year warranty, all labor and replacement parts were free. I was very pleased with Mike's responsiveness and professionalism through the entire process. Overall A Price N/A Quality A Responsiveness A Punctuality A Professionalism A




________________________________________ Report Date: August 18, 2010 Member: Greg Kibby 1525 S Michigan Ave Apt 403 CHICAGO, IL 60605 Category: Heating & A/C Services Performed:Yes * More Weight is given to a report where work has been completed. Work Completed Date: August 09, 2010 Hire Again: Yes Approximate Cost: $5,000.00 Description Of Work: Complete removal and replacement of furnace and air conditioning system from a 4' stone crawlspace. Member Comments: As a small business owner myself, I knew halfway through my first meeting with Steve Blica of Home Comfort Systems that we were going to use his services. He knew his product, and he was excellent at explaining all of the options and costs for the units that his company offered. As the owner, he promised complete satisfaction, and he delivered. No gimmicks, no pressure, no problems. A few words to describe the experience: EASY, AFFORDABLE, and PROFESSIONAL! Anyone looking to purchase a new heating/cooling system would do themselves a disservice in not speaking with Steve. *To anyone handling this procedure for an aging parent as did I, the concerns are multiplied. It was very important to me that it went smoothly, and that my mother was treated well. Steve treated her with the respect of a son and for that, I am extremely grateful. Overall A Price A Quality A Responsiveness A Punctuality A Professionalism A Report Date: August 15, 2010 Member:





Peter Ernst 1027 Shimer Court Naperville, IL 60565 Category: Heating & A/C Services Performed: Yes * More Weight is given to a report where work has been completed. Work Completed Date: August 13, 2010 Hire Again: Yes Approximate Cost: $140.00 Home Build Year: 1985 Description Of Work: A/C Checked because it was not working. The capacitor was replaced. Member Comments: Outstanding service from start to finish! My initial call to the office was handled well and promptly directed to Mike. Mike out in the field quickly contacted me and helped trouble shoot the problem over the phone and offered possible solutions. (As in the past, Mike always tries to resolve the problem if possible without even coming over as to save us a service call. That is amazing service!) In this case, after assessing our situation it was then determined that a service call was needed to fix the problem as the capacitor was not conducting electricity to our A/C unit. The service man called before coming that same day to notify us of his arrival time. He handled the problem quickly and was on his way. Fantastic experience. Overall A Price A Quality A Responsiveness A Punctuality A Professionalism A Report Date: August 06, 2010 Member:






Tammy Fisher 1212 Knoll Drive NAPERVILLE, IL 60565 Category: Heating & A/C Services Performed: Yes * More Weight is given to a report where work as been completed. Work Completed Date: May 11, 2009 Hire Again: Yes $6,000.00 Home Build Year: 1982 Description Of Work: They installed a new furance and A/C unit for us. They also installed air purification system. Member Comments: They were great to work with. Steve, the owner, was able to be contacted with right away. He gave us a great price and the installation went very well. They were great for follow up and very attentive for us. Anything that you would need for heating or AC I would highly recommend this company. Overall A Price A Quality A Responsiveness A Punctuality A Professionalism A Report Date: August 05, 2010 Member:




michael wilt 3829 Vardon Court Woodridge, IL 60517 Category: Heating & A/C Services Performed: Yes * More Weight is given to a report where work has been completed. Work Completed Date: August 05, 2010 Hire Again: Yes Approximate Cost: $250.00 Home Build Year: 1907 Description Of Work: Diagnosed problem over the phone. Needed a service call. Arrived within 15 minutes, changed a part, added freon and had the unit working within a half hour. Member Comments: A/C did not work. Called the office and within 10 minutes Mike called and tried to diagnose the problem over the phone. I trust that if the simple steps that he suggested I do would have fixed the problem, there would have no charge. The problems couldn't be fixed by phone and within 15 minutes a tech was at my home and fixed the issue. Very prompt, very customer friendly and very professional. Overall A Price A Quality A Responsiveness A Punctuality A Professionalism A Report Date: August 02, 2010 Member:



CAROLE ZOELLER 720 MILLBROOK DRIVE DOWNERS GROVE, IL 60516 Category: Heating & A/C Services Performed: Yes * More Weight is given to a report where work has been completed. Work Completed Date: June 01, 2010 Hire Again: Yes Approximate Cost: $3,000.00 Home Build Year: 1976 Description Of Work: Installed new furnace and air conditioner. Member Comments: Family business. Very friendly from the first meeting. Wanted new AC only (ours was leaking -- too old to fix). Showed us how, with energy credit, it cost nearly the same to do both AC and furnace. Offered to fix AC for free so it would work until the new one could be installed. Workmen came on time, well supervised, professional, cleaned up after themselves,careful about tracking the house. In short, everything we could have asked for. In addition, price for both was lower than other bidders quoted for AC alone. Wonderful experience. Overall A Price A Quality A Responsiveness A Punctuality A Professionalism A Report Date: July 18, 2010 Member:



Michelle Hayes 1734 Autumn Woods Ct ROMEOVILLE, IL 60446 Category: Heating & A/C Services Performed: No * More Weight is given to a report where work has been completed. Work Completed Date: July 12, 2010 Hire Again: Yes Home Build Year: 1998 Description Of Work: Repaired AC unit-not cooling Member Comments: We called because our AC unit was not cooling the house. I left a message at 6am and Mike called back before 8am. He had us go out and look at the unit an the side of our house. The pipes to the unit were iced over, he explained over the phone on how to fix the problem. We followed his instructions and a few hours later our house was cool and comfortable. He could of came over and charged us for a house call and labor, but he didn't. I will use his services again. Overall A Price A Quality A Responsiveness A Punctuality A Professionalism A Report Date: July 12, 2010 Member: GAIL



FRANSEN 5905 S. WESTERN AVENUE WILLOWBROOK, IL 60527 Category: Heating & A/C Services Performed:Yes * More Weight is given to a report where work has been completed. Work Completed Date: July 09, 2010 Hire Again: Yes Approximate Cost: $70.00 Home Build Year: 1962 Description Of Work: Mike checked my air conditioner to make sure it was functioning properly and replaced a valve for my humidifier that was not operating. Member Comments: Mike arrived on time and worked quickly. He repaired a water valve that was preventing my humidifier from operating properly (for a very modest cost) and he checked my air conditioner (routine, cost exactly as quoted). When he finished he gave me a status report on the unit and advice on how to keep it functioning well. He was thorough and professional in his work. I will definitely use Home Comfort Systems again. Overall A Price A Quality A Responsiveness A Punctuality A Professionalism A Report Date: July 06, 2010 Member:



Alan Keahey 515 Rock Spring Ct Naperville, IL 60565 Category: Heating & A/C Services Performed: Yes * More Weight is given to a report where work has been completed. Work Completed Date: June 27, 2010 Hire Again: Yes Approximate Cost: $300.00 Home Build Year: 1994 Description Of Work: Replaced furnace fan and capacitor. Member Comments: Furnace fan konked out Saturday night with Sunday hot and muggy. I called Home Comfort and talked to the answering lady, and within 30 minutes got a call back from the owner, Mike. He had me try a couple of things over the phone, and diagnosed a faulty motor. Quoted me $350 for the replacement. Only downside was that he was out of town and could not get in to replace it until Monday. While waiting, I called around for other quotes and got some estimates from other companies for $700 and $800. Decided to wait it out until Monday and the service guy came during the 10-6 window and replaced it, throwing in a new capacitor for free (which another company wanted to charge me $120 to replace). News got even better when they only charged me $300, which is $50 less than they originally quoted. Excellent company, highly recommended. I will do business with them next time I have any heater/AC issues. Overall A Price A Quality A Responsiveness B Punctuality A Professionalism B Report Date: June 30, 2010 Member:




Barbara A Brixey 805 Campbell Street JOLIET, IL 60435 Category: Heating & A/C Services Performed: Yes * More Weight is given to a report where work has been completed. Work Completed Date: June 09, 2010 Hire Again: Yes Approximate Cost: $9,000.00 Description Of Work:I had a replaced a furnace and airconditiong installed which required some new duct work and zoning Member Comments: I couldn't be more pleased with what I received. I have an old 2 story home that didn't have air and I had been told by others it wouldn't be very good. Steve talked to me about the zone system he installs and said that I wouldn't pay anything until I was happy. It took two days to install and even though they found a problem with my existing duct work they just fixed the problem. Steve explained how to run the zone system and left that day not ever asking for payment. Steve called me the next day to see if things were going alright. I couldn't be more happy with what I received and the cost was great. You can bet he got paid. I would recomend them to anyone (and I already have)! Overall A Price A Quality A Responsiveness A Punctuality A Professionalism A Report Date: June 22, 2010 Member: Anita Chandler 350 Rockhurst Road BOLINGBROOK, IL 60440 Category: Heating & A/C Services Performed: Yes * More Weight is given to a report where work has been completed. Work Completed Date: June 22, 2010 Hire Again: Yes Approximate Cost: $70.00 Home Build Year: 1971 Description Of Work: A/C Clean and Check Member Comments:






Needed a new HVAC company and found on Angies. Called and receptionist took message. Got a call back same day from Mike to set up appt. in a couple weeks as not an emergency. Scheduled between 1-5PM and got here after 4PM. Very quick check on freon and clean. Recommended different, cheaper filters to change monthly to save on drag on system. Overall A Price B Quality A Responsiveness A Punctuality A Professionalism A Report Date: June 18, 2010 Member: Robin Cronin 1108 Timber Trails Rd. DOWNERS GROVE, IL 60515 Category: Heating & A/C Services Performed: Yes * More Weight is given to a report where work has been completed. Yes Approximate Cost: $74.95 Home Build Year: 1950 Description Of Work: AC had stopped running on one of the hottest days of the summer. Mike came out fixed it in 10 minutes by removing mouse and earwig detritus and checking connections. Member Comments: I made a few calls before I found Home Comfort, who promised to come out the same day. I called about 9 a.m. and spoke to a very nice woman who said Mike would call me back. Within 5 minutes, he called! After suggesting I try a few things while we were on the phone (that did not work), he said it was probably earwigs and that he would be here between now and 10 pm. I settled in with fans and a dehumidifier and prepared for a long wait but was thrilled when he called again and came by before noon!! Very nice guy, he showed me everything he was doing and had me up and running in 10 minutes. Excellent service!! Overall A Price A Quality A Responsiveness A Punctuality A Professionalism A Report Date: June 10, 2010 Member:




Robert Nadeau 1266 Cavell Avenue chicago, IL 60035 Category: Heating & A/C Services Performed: Yes * More Weight is given to a report where work has been completed. Work Completed Date: June 09, 2010 Hire Again: Yes Approximate Cost: $3,500.00 Home Build Year: 1964 Description Of Work: I had this company install a temperature zoning system in my home. For the first time in the ten years we have lived here, we have cool air in our bedroom - what a relief. If you have a home with hot or cool areas, talk to Steve about zoning. Member Comments: My overall experience was excellent. Overall A Price A Quality A Responsiveness A Punctuality A Professionalism A Report Date: June 10, 2010 Member:





Robert Nadeau 1266 Cavell Avenue chicago, IL 60035 Category: Heating & A/C Services Performed: Yes * More Weight is given to a report where work has been completed. Work Completed Date: May 03, 2010 Hire Again: Yes Approximate Cost: $4,000 1964 Description Of Work: I had this firm remove an old heating/ air conditioning unit and replace it with a new fuel-efficient unit. Member Comments: They were on time, did a great job and finished on time and budget. Overall A Price A Quality A Responsiveness A Punctuality A Professionalism A Report Date: June 01, 2010 Member: jacqueline buehring 841 proud clarion ct NAPERVILLE, IL 60540 Category: Heating & A/C Services Performed: Yes * More Weight is given to a report where work has been completed. Work Completed Date: May 26, 2010 Hire Again: Yes Approximate Cost: $6,800.00 Home Build Year: 1977 Description Of Work: Installed new A/C and 4 zones for heating and A/C. Work was done professionally, on time, with quality (at least as far as I can tell). At the end I told Steve that our basement is cleaner now than when they started. They did a really good job of cleaning up after themselves. We now have a master control and 4 wireless controls for the 4 zones all of which allow separate time of day and day of week operation. Member Comments: Steve came to estimate the job and suggested the zoning system as well as a new A/C - which my husband and I had not known was a possibility. The workers were here a day and a half to do the work and then Steve came by to show us how to operate the system. So far, we love it! For the first time we can cool our upstairs bedroom to a temperature that we can sleep comfortably at without overcooling the entire house. Wonderful! I think (will be able to tell after a year) that it will also save us a lot of money in addition to keeping us comfortable. Overall A Price A Quality A Responsiveness A Punctuality A Professionalism A Report Date: March 21, 2010 Member:





Walter Raczynski 149 S. Stewart Ave Lombard, IL 601 Heating & A/C Services Performed: Yes * More Weight is given to a report where work has been completed. Work Completed Date:March 17, 2010 Hire Again: Yes Approximate Cost: $3,990.00 Home Build Year: 1943 Description Of Work: Replaced 16 year old furnace with a 95% efficient unit. Member Comments: Steve came to our house and, after a very complete inspection, gave us an estimate. We requested that he come at 10:00 A.M and he was actually a little early. Steve asked a number of questions and made several suggestions. He told us that he was the owner of the company and would be there for at least the beginning and the end of the project, to make sure that everything was done right. In fact, he worked at our house most of the day, when the furnace was installed. Steve explained that the installation was fairly routine, but that there were several options for the intake and exhaust lines. After asking what we wanted to do, and why, he came up with another option, which was even better for us. They arrived to install the furnace exactly on time, worked with minimum intrusion, and completed the job in one day, as promised. There cleanup was better than any contractor that I have ever worked with. Overall A Price B Quality A Responsiveness A Punctuality A Professionalism A Report Date: December 15, 2009 Member:



Olga Lambert 6006 Forest View Road #1A LISLE, IL 60532 Category: Heating & A/C Services Performed: Yes * More Weight is given to a report where work has been completed. Work Completed Date: December 14, 2009 Hire Again: Yes Approximate Cost: $280.00 Description Of Work: We found three small gas leaks and needed emergency assistance, as our gas had to be shut off and were without heat. Member Comments: We called Home Comfort Systems at 6 PM and were pleasantly surprised to have a live person answer. They told us someone would get back to us immediately. They were not kidding, we received a call within minutes. Michael (co-owner) explained that he had some prior obligations (service calls), but would get to us as soon as he could. Michael arrived when he said he would, explained our options and what they would cost. Michael was very friendly and a joy to work with. We are very satisfied and will be using their services again. Overall A Price A Quality A Responsiveness A Punctuality A Professionalism A ADDITIONAL QUESTIONS ANSWERED WHEN COMPLETING THIS REPORT How much did the final cost compare to the original estimate? right on How does the value of the work compare to the price? I got more than my money's worth How far in advance did you schedule the work? same day Did you find the company through Angie's List? yes If yes, which source(s)? website Why did you choose this contractor? location, reputation Have you used this company before? this is the first time I've used this company What did you like most about this contractor? Honest and straightforward with explanations and quotes What words of advice would you give other members considering this contractor? Do not hesitate to call, you will be very happy you did. This is your space. Feel free to give us your two cents ... or quote your favorite movie? A teacher effects eternity for they never know where their influence ends. Report Date: November 11, 2009 Member:





nathan carter 371 callery dr BOLINGBROOK, IL 60490 Category: Heating & A/C Services Performed: Yes * More Weight is given to a report where work has been completed. Work Completed Date: November 02, 2009 Hire Again: Yes Approximate Cost: $10,000.00 Home Build Year: 1994 Description Of Work: I had a american standard furnace and air conditioning unit put in back in january and i put in a honeywell zoning system in this month on november 2 2009. Member Comments: home comfort systems put in the furnace and ac back in january the system work well but i have a two story house and i was get uneven heat on the second floor . steve told me about the zoning system back in january but i did not believe in the system so i had to do some research.i learned a lot about zoning systems. so i decided to let home comfort put in the zoning. i am very pleased with the zoning it does every thing its designed to do. i wish i would have put it in back in january when i first put in the furnace and ac.steve was honest with me when he told me that it would work. it is hard to find a company like this one. Overall A Price A Quality A Responsiveness A Punctuality A Professionalism A Report Date: October 03, 2009 Member:





Paul Thompson 1214 Cheshire Ave NAPERVILLE, IL 60540 Category: Heating & A/C Services Performed: Yes * More Weight is given to a report where work has been completed. Work Completed Date: April 15, 2009 Hire Again: Yes Approximate Cost: $12,000.00 Home Build Year: 1975 Description Of Work: Home Comfort Systems came out to install a new furnace and air conditioning unit. Member Comments: I had a good experience working with Home Comfort Systems. They were punctual and they took the time to clean up after themselves. I would definitely use them again in the future. Transcribed from a telephone interview Overall A Price A Quality A Responsiveness A Punctuality A Professionalism A Report Date: August 19, 2009 Member:





Jean Hamilton 344 Anthony Street GLEN ELLYN, IL 60137 Category: Heating & A/C Services Performed: Yes * More Weight is given to a report where work has been completed. Work Completed Date: August 18, 2009 Hire Again: Yes Approximate Cost: $145.00 Home Build Year: 2007 Description Of Work: r air conditioning for our second floor was not cooling as it should. Member Comments: My husband called and happened to get the technician between service calls and he came over immediately. He showed my husband how to clean the filter on the condensor outside the house. He discovered that the freon was very low which was causing our problem. Their price for freon was very reasonable at $25 per pound. He also explained that the pleated filters are not the best for our unit, we should use the cheap ones. The technician was very informative and professional. We will definitely use Home Comfort again. Overall A Price A Quality A Responsiveness A Punctuality A Professionalism A ADDITIONAL QUESTIONS ANSWERED WHEN COMPLETING THIS REPORT How much did the final cost compare to the original estimate? n/a How does the value of the work compare to the price? I got more than my money's worth How far in advance did you schedule the work? same day Did you find the company through Angie's List? yes If yes, which source(s)? website Why did you choose this contractor? location Have you used this company before? this is the first time I've used this company Report Date: August 03, 2009 Member:



Merriman 8701 Lake Ridge Drive DARIEN, IL 6056 Category: Heating & A/C Services Performed: Yes * More Weight is given to a report where work has been completed. Work Completed Date: July 09, 2009 Hire Again: Yes Approximate Cost: $4,200.00 Home Build Year: 1989 Description Of Work: Installed two new American Standard air conditioning units. Member Comments: Outstanding service! Was very responsive to my request for proposal and installed the units two days later. After the units were installed one did not work. Steve came out and found the problem to be in the furnace unit connected to the A/C. He discovered a wire leading to the thermostat that had rubbed away the insulation and was shorting out. This was probably the reason the old A/C unit failed in the first place. The wire was repaired but then the furnace blower would not cycle on its own. Steve was very firm in his promise of installing the new units for the quoted price - even after discovering the problem in the furnace unit. As he was unsure if a new blower or capacitor was needed, he came back the next day with replacements for both and refused my offer to pay for the extra work and parts. Happily a new capacitor did the job. Overall A Price A Quality A Responsiveness A Punctuality A Professionalism A ADDITIONAL QUESTIONS ANSWERED WHEN COMPLETING THIS REPORT How much did the final cost compare to the original estimate? right on How does the value of the work compare to the price? I got more than my money's worth How far in advance did you schedule the work? within a week Did you find the company through Angie's List? yes If yes, which source(s)? website Why did you choose this contractor? reputation Have you used this company before? this is the first time I've used this company What did you like most about this contractor? Professionalism. What surprises came up during the course of the work? It was hard to believe that they would stick to their price and do extra work What words of advice would you give this contractor? Please stay in business in case my furnace fails again Report Date: June 25, 2009 Member: SUE RASMUSSEN 953 MONTICELLO DR NAPERVILLE, IL 60563 Category:Heating & A/C Services Performed: Yes * More Weight is given to a report where work has been completed. Work Completed Date: June 25, 2009 Hire Again: Yes Approximate Cost: $2,000.0 Home Build Year: 1980 Description Of Work: We had a new air conditioning system put in. Member Comments: Steve is an absolute Superman. He fought off fire ants to check the old unit to see if there was any way he could get us some air as we had 4 days of 90 plus heat with no air. He was here on time for the estimate and did not try to oversell. The unit was delivered the following day and installed by 6 A.M the day after. We can not say enough about this company. Overall A Price A Quality A Responsiveness A Punctuality A Professionalism A ADDITIONAL QUESTIONS ANSWERED WHEN COMPLETING THIS REPORT How much did the final cost compare to the original estimate? right on How does the value of the work compare to the price? I got exactly what I paid for How far in advance did you schedule the work? within a week Did you find the company through Angie's List? yes If yes, which source(s)? website Why did you choose this contractor? other, high ratings and mileage Have you used this company before? this is the first time I've used this company Report Date: June 10, 2009 Member: Erica Neidlinger 1941 Oxnard Dr. DOWNERS GROVE, IL 60516 Category: Heating & A/C Services Performed: Yes * More Weight is given to a report where work has been completed. Work Completed Date: June 10, 2009 Hire Again: Yes Approximate Cost: $139.00 Home Build Year: 1973 Description Of Work: Air conditioner check up and replaced thermostat. Member Comments: Michael was very thorough and informed about the work. While the outside air conditioning unit was being evaluated he and I discussed the thermostat that had been having some trouble. I chose a replacement part at $60. This was entirely my decision, not forced. In fact I was told the other was still functioning okay but I chose to replace it as long as they were there. Also spent some time in the basement discussing the types of filters make the unit run most efficiently and ways to avoid problems with freezing. Overall A Price A Quality A Responsiveness A Punctuality A Professionalism A ADDITIONAL QUESTIONS ANSWERED WHEN COMPLETING THIS REPORT How much did the final cost compare to the original estimate? right on How does the value of the work compare to the price? I got exactly what I paid for How far in advance did you schedule the work? 1-2 weeks Did you find the company through Angie's List? yes If yes, which source(s)? website Why did you choose this contractor? reputation Have you used this company before? this is the first time I've used this company What did you like most about this contractor? Knowledgeable, professional, reasonable pricing What surprises came up during the course of the work? none What words of advice would you give other members considering this contractor? Call them! What words of advice would you give this contractor? Thank you for being honest and professional. Report Date: June 03, 2009 Member: Alina Laurie 2305 BRIARHILL DR NAPERVILLE, IL 60565 Category: Heating & A/C Services Performed:Yes * More Weight is given to a report where work has April 25, 2009 Hire Again: Yes Approximate Cost: $3,700.00 Description Of Work: Our air conditioner was on it's last legs and was not holding freon any longer. We had the ac replaced and moved to the side of our house. Member Comments: Steve (one of the owners) visited me and spent plenty of time going over our options, from least expensive to most expensive. He also explained how we could add a zoning system to even out the warm/cold air in our house. We choose to go with a new ac unit only and save the furnace for later. We also decided to spend an extra $500 to have the unit installed in a new location on the side of the house. Steve and his installation associate arrived bright and early. They took care to prevent dirt and mud from getting in my house by laying down cloth on the floors. They cleaned up all mess in the basement. During the move to the new location on the side of the house, two large bushes had to be removed which they did without any extra cost. Our experience was phenomenal and we will use Home Comfort Systems in the future when we decide to replace our furnace and someday install the zone comfort system. Overall A Price A Quality A Responsiveness A Punctuality A Professionalism A ADDITIONAL QUESTIONS ANSWERED WHEN COMPLETING THIS REPORT How much did the final cost compare to the original estimate? right on How does the value of the work compare to the price? I got more than my money's worth How far in advance did you schedule the work? within a week Did you find the company through Angie's List? yes Why did you choose this contractor? reputation Have you used this company before? this is the first time I've used this company What did you like most about this contractor? The honesty and integrity. The polite and straightforward manner Steve used to explain the facts to me. I never once felt like he was trying to pull the wool over my eyes or up-sell beyond our needs. What did you like least about this contractor? Nothing. What surprises came up during the course of the work? Bushes had to be removed. What words of advice would you give other members considering this contractor? Definitely use Home Comfort Systems; you will be forming a trusted partnership with an HVAC who can take care of your on-going HVAC needs. t words of advice would yougive this contractor? Keep up the good work! Report Date: April 03, 2009 Member : Jane Turney 417 Devon Lane BOLINGBROOK, IL 60440 Category: Heating & A/C Services Performed: Yes * More Weight is given to a report where work has been completed. Hire Again: Yes Approximate Cost: $70.00 Home Build Year: 1975 Description Of Work: Home Comfort Systems have been taking care of heating and air-conditioning for about 20 years. They had put in a new furnace about 5 years ago. Member Comments: They are very good, friendly and very attentive to details. There are two people in the company. One guy installs the stuff and the other guy maintains it. Their price is very good. They will come right away if I needed them. Transcribed from a telephone interview Overall A Price A Quality A Responsiveness A Punctuality A Professionalism A Report Date: March 26, 2009 Member: Rhonda Egeland 15408 S Will Cook Road HOMER GLEN, IL 60491 Category: Heating & A/C Services Performed: Yes * More Weight is given to a report where work has been completed. Hire Again: Yes Approximate Cost: $265.00 Home Build Year: 1980 Description Of Work: Mike replaced the ignition switch. Member Comments: This was the first company I used from Angie's List. After calling just a name from a yellow pages to get someone out to fix my furnace-and waiting all day and having a no-show and no-call. I decided if I couldn't get a personal referral, I would do the next best thing and join Angie's List. I searched heating and A/C-read reviews and decided to go with Home Comfort Systems. I called them last night, and received a call back right away from Mike. He informed me he would come out that evening if needed however there would be a $50 extra charge for after hours. We have a wood burning stove so we were OK for the night. Mike told me he would be out the next day. He called me approx 20 mins before his arrival. I was happy with their work-I was happy with the price and I was more than happy he was able to fix my old furnace and I'm not looking at a replacement just yet. When I am in the market for a replacement system-I will definitely call Home Comfort Systems. Overall A Price B Quality B Responsiveness A Punctuality A Professionalism A ADDITIONAL QUESTIONS ANSWERED WHEN COMPLETING THIS REPORT How much did the final cost compare to the original estimate? n/a How does the value of the work compare to the price? I got more than my money's worth How far in advance did you schedule the work? within a week Did you find the company through Angie's List? yes If yes, which source(s)? website Why did you choose this contractor? reputation Have you used this company before? this is the first time I've used this company What did you like most about this contractor? Knowledgeable. What surprises came up during the course of the work? None-what a surprise. What words of advice would you give other members considering this contractor? Call them! What words of advice would you give this contractor? They need no advise from me. Report Date: February 12, 2009 Member: KAREN FRIEDMAN 15W755 SHEPARD Ln BURR RIDGE, IL 60527 Category: Heating & A/C Services Performed: Yes * More Weight is given to a report where work has been completed. Hire Again: Yes Approximate Cost: $7,055.00 Home Build Year: 1986 Description Of Work: nstalled new American Standard 2-stage 80% efficiency furnace, new A coil and Honeywell 4-zone wireless thermostat system. Chimney liner will be installed when ice clears from roof. Member Comments: We were told in October by our furnace service company that cracks in our 23 year old heat exchanger put our old furnace at risk of carbon monoxide leakage. I found good recommendations for Home Comfort Systems on Angie's List. When I called for an estimate the office immediately contacted Steve, who returned my call within the hour. This was on a Saturday, he came on Sunday to discuss our needs with my husband and myself. He spent a couple of hours looking over our system and discussing our options. He was very thorough and very professional. Another company had suggested that we could bypass the installation of a chimney liner (usually required for high efficiency furnaces). Steve explained very convincingly why we might want to install the liner, but did not try to bad-mouth the other company. He seemed to have a good command of the technical issues, in other words, was not just a salesman. My husband, being an engineer, was impressed with this aspect of his proposal. When we described our many years of uneven heating and cooling in our 3-story home, he recommended the Honeywell zoning system, which was not something that we had originally considered. His offer, I'll install it. You don't have to pay me for it for 30 days. If you're not satisfied, I'll remove it. Hard to beat that He also offered us a discount on both the furnace and the zoning system if we were willing to do the installation over the Christmas/New Year's holiday period. He and his workers showed up promptly, as scheduled, completed the work in a timely fashion and completely cleaned up after themselves. The zoning system turned out to be more complex than anticipated, requiring significant extra duct work to accommodate the space limitations of our dropped ceiling in the basement. Although these accommodations probably added 6-8 hours of work for Steve, at no time did he suggest that there should be extra charges, nor did he alter his guarantee that he would remove it if we weren't satisfied. In the first few days after installation I was having some difficulty maintaining the desired temperature in the house. (This was during our sub-zero January period.) Steve came back immediately after my call, made an adjustment to the electronic settings that had been recommended by Honeywell and fixed the problem. We are delighted with the zoning system. For the first time in 23 years we have a basement that is inhabitable without 3 extra layers of clothing! We are able to program 4 zones in our home to reflect time-specific needs and are looking forward to having this control during the summer months, when our upstairs bedrooms have typically been very difficult to cool without freezing out the rest of the house. Steve was a pleasure to work with, as were his helpers and I would recommend him highly. Overall A Price B Quality A Responsiveness A Punctuality A Professionalism A ADDITIONAL QUESTIONS ANSWERED WHEN COMPLETING THIS REPORT How much did the final cost compare to the original estimate? right on How does the value of the work compare to the price? I got exactly what I paid for How far in advance did you schedule the work? more than 2 weeks Did you find the company through Angie's List? yes If yes, which source(s)? website Why did you choose this contractor? location, reputation, other, Credibility of his proposals. Have you used this company before? this is the first time I've used this company What did you like most about this contractor? Thoroughness, honesty and easy to work with. What did you like least about this contractor? Nothing. What surprises came up during the course of the work? Complexity of ductwork, as described above. Report Date: February 06, 2009 Member: Mike Donovan 26501 Rustling Birch Way PLAINFIELD, IL 60585 Category: Heating & A/C Services Performed: Yes * More Weight is given to a report where work has been completed. Hire Again: Yes Approximate Cost: $900.00 Home Build Year: 2006 Description Of Work: Installed 2 AprilAir Humidifiers, cleaned up afterwards. Best price of 3 I called by $200. Member Comments: Got a quote on a Saturday night. They came out the day we discussed at the time they said and explained everything to uw. Overall A Price A Quality A Responsiveness B Punctuality A Professionalism A ADDITIONAL QUESTIONS ANSWERED WHEN COMPLETING THIS REPORT How much did the final cost compare to the original estimate? right on How does the value of the work compare to the price? I got exactly what I paid for How far in advance did you schedule the work? within a week Did you find the company through Angie's List? yes If yes, which source(s)? website Why did you choose this contractor? other, best price and recommended on Angie's List Have you used this company before? this is the first time I've used this company What Professionalism A ADDITIONAL QUESTIONS ANSWERED WHEN COMPLETING THIS REPORT How much did the final cost compare to the original estimate? right on How does the value of the work compare to the price? I got more than my money's worth How far in advance did you schedule the work? within a week Did you find the company through Angie's List? yes If yes, which source(s)? website Why did you choose this contractor? reputation Have you used this company before? this is the first time I've used this company What did you like most about this contractor? A customer service. What words of advice would you give other members considering this contractor? Would not hesitate to recommend him based on our experience. What words of advice would you give this contractor? Keep up the good work - you understand the meaning of customer service! Report Date: December 05, 2008 Member: Laura Seermon 2510 White Oak Ln LISLE, IL 60532 Category: Heating & A/C Services Performed: Yes * More Weight is given to a report where work has been completed. Hire Again: Yes Approximate Cost: $7,000.00 Home Build Year: 1983 Description Of Work: He put in a new furnace, a new air conditioner, a new vent, and a humidifier. Member Comments: He came over and was very helpful in telling me what we needed. They didn't leave a mess in my home and cleaned after they were done. They got the job done in time and on budget. Overall A Price A Quality A Responsiveness A Punctuality A Professionalism A Report Date: December 02, 2008 Member: Chris Adler 6204 Osage Ave Downers Grove, IL 60516 Categories: Heating & A/C Water Heaters Services Performed: Yes * More Weight is given to a report where work has been completed. Hire Again: Yes Approximate Cost: $14,000.00 Description Of Work: ew Honeywell zoning system (which required duct work due to the pre-existing setup) to create 4 zones in the home, new A/C unit, new variable speed furnace with humidifier, new 75-gallon hot water heater. Member Comments: This project couldn't have gone better. Steve and his crew did a fantastic job. Steve has been amazingly responsive and patient with all my questions. We moved into a 4BR house that had one furnace serving the basement and two other floors. The thermostat was on the 1st floor, so when it was 71 on that floor it was about 77 upstairs and 67 in the basement. We wanted a zoned system so that temperatures in the house would be even. Also, both the furnace and hot water heater were in the middle of the basement and we wanted the new units installed against the side of the house in order to free up space in the basement. The existing duct work was a maze and required a lot of new connection and reconnection to set up the zoning system. They did an absolutely amazing job getting it set up. The whole house now is comfortable and has even temperatures. I wasn't sure we'd be able to get the results we wanted given the duct setup of the existing system, but Steve assured me we could and he delivered beyond my expectations. My experience with Home Comfort Systems has been terrific. They really placed importance on good communication and service, doing the job right and as promised. Overall A Price A Quality A Responsiveness A Punctuality A Professionalism A ADDITIONAL QUESTIONS ANSWERED WHEN COMPLETING THIS REPORT How much did the final cost compare to the original estimate? right on How does the value of the work compare to the price? I got more than my money's worth How far in advance did you schedule the work? 1-2 weeks Did you find the company through Angie's List? yes Have you used this company before? this is the first time I've used this company What did you like most about this contractor? QUALITY OF THE WORK AND RESPONSIVENESS. What did you like least about this contractor? Nothing. Report Date: September 17, 2008 Member: DALE HAAS 728 MELISSA DRIVE BOLINGBROOK, IL 60440 Category: Heating & A/C Services Performed: Yes * More Weight is given to a report where work has been completed. Hire Again: Yes Approximate Cost: $6,100.00 Home Build Year:1992 Description Of Work: They removed our old furnace and installed a new high-efficiency furnace with zone control (4 zones). They changed out the A/C coil and installed a whole-house humidifier. Two men took almost two full days to complete the job. Member Comments: Very smooth. Steve's visit to give us product and installation options was thorough but low-pressure. The work was scheduled for the same week, and went as promised with very little disruption to us. They cleaned up very well. On a job this size there will always be a punch list, but Steve personally responded to it within 24 hours. He expected $0 in payment until we were 100% satisfied. Overall A Price A Quality A Responsiveness A Punctuality A Professionalism A ADDITIONAL QUESTIONS ANSWERED WHEN COMPLETING THIS REPORT How much did the final cost compare to the original estimate? right on How does the value of the work compare to the price? I got exactly what I paid for How far in advance did you schedule the work? within a week Did you find the company through Angie's List? yes If yes, which source(s)? website Why did you choose this contractor? reputation Have you used this company before? I've used this company before What did you like most about this contractor? Professionalism. What did you like least about this contractor? Nothing. What surprises came up during the course of the work? They discovered a previous problem with the ductwork and repaired it. What words of advice would you give other members considering this contractor? USE THEM. What words of advice would you give this contractor? Nothing. Report Date: August 21, 2008 Member: ana romero 1929 n newcastle ave chicago, IL 60707 Categories: Chimney Repair Heating & A/C Services Performed: Yes * More Weight is given to a report where work has been completed. Hire Again: Yes Approximate Cost: $6,300.00 Home Build Year: 1950 Description Of Work: They took out my existing heating and a/c units and installed new ones. They also installed a chimney liner. Member Comments: This was the first time I had used their services. The owner came to my home to give us an estimate and was very thorough. He did not try to sell us things we did not need and he also supervised the installation. We are really happy with their services. Overall A Price A Quality A Responsiveness A Punctuality A Professionalism A ________________________________________ Report Date: September 28, 2007 Member: AHMAD HASSABALLA 5 Mashie Ct. WOODRIDGE , IL 60517 Category: Heating & A/C Services Performed: Yes * More Weight is given to a report where work has been completed. Hire Again: Yes Approximate Cost: $385.00 Description Of Work: Replacement of blower motor as well as fan in my furnace. Member Comments: I could not say enough positives about home comfort systems. I purchased a home and noticed that during the heat spell my A/C would not turn on whatsoever. I called Mike who called me back right away. They are extremely busy but he arrived at the time scheduled. He diagnosed the problem and repaired everything properly and as quoted. Their rates are very reasonable and Mike strikes you as a man of integrity which is refreshing. Kudos to HCS. Overall A Price A Quality A Responsiveness A Punctuality A Professionalism A Report Date: August 28, 2007 Member: MINDY MCKEAIGE 8000 EVERGLADE AVENUE WOODRIDGE, IL 60517 Category: Heating & A/C Services Performed: Yes * More Weight is given to a report where work has been completed. Hire Again: Yes Approximate Cost: $7,000.00 Description Of Work: laced furnace, air conditioning unit and humidifier. Member Comments: Steve came out for the estimate. He was on time and provided a competitive estimate. He was knowledgeable and took the time to discuss several options with us - such as single or dual stage, variable speed etc. On the day of installation, the crew showed up on time. Steve was on site to start the job and checked back a few times during the day. The crew was professional and completed the job within the day. They were missing one piece and had to return the following day to install a drain pump. We are pleased with the service and the unit that we purchased. Overall A Price A Quality A Responsiveness A Punctuality A Professionalism A ADDITIONAL QUESTIONS ANSWERED WHEN COMPLETING THIS REPORT How much did the final cost compare to the original estimate? right on How does the value of the work compare to the price? I got exactly what I paid for How far in advance did you schedule the work? 1-2 weeks Did you find the company through Angie's List? yes If yes, which source(s)? website Why did you choose this contractor? reputation, other, Price, brand of furnace/air conditioning. Have you used this company before? this is the first time I've used this company Report Date: July 18, 2007 Member: ANN PLATZER 426 BERKSHIRE STREET OAK PARK, IL 60302 Category: Heating & A/C Services Performed: Yes * More Weight is given to a report where work has been completed. Hire Again: Yes Approximate Cost: $100.00 Home Build Year: 1920 Description Of Work: AC wasn't working. Mike checked and no electricity was coming into the unit. He suspected a bad circuit breaker, but tested carious areas in the unit to make sure worked properly, then hooked it up to another circuit breaker so he could test again. Concluded that unit needed cleaning and new circuit breaker. Mike was very knowledgeable about wiring and electricity and he also gave me a lot of ideas when he first called to try at home to avoid having to pay for a service call. Said he repairs several units per day by phone at no charge. Member Comments: He returned my initial call within minutes and explained that he was so busy during heat wave that he couldn't give me an estimated time of arrival. I learned a lot from him about things to try before calling for services and he was very thorough in diagnosing problem. Very knowledgeable and thorough. Willing to troubleshoot by phone before he came out. Gave thorough explanations and advice. Be prepared to wait because they are busy, but service is outstanding. Overall A Price A Quality A Responsiveness A Punctuality B Professionalism A Report Date: July 06, 2007 Member :




Berg Overall A Price A Quality A Responsiveness A Punctuality A Professionalism A ADDITIONAL QUESTIONS ANSWERED WHEN COMPLETING THIS REPORT How much did the final cost compare to the original estimate? lower than estimate How does the value of the work compare to the price? I got more than my money's worth How far in advance did you schedule the work? within a week Did you find the company through Angie's List? yes If yes, which source(s)? website Why did you choose this contractor? location, Located in my town. Have you used this company before? I've used this company before What did you like most about this contractor? Accurate quote, prompt arrival, highly ethical. What did you like least about this contractor? Can't think of a thing. What surprises came up during the course of the work? None. What words of advice would you give other members considering this contractor? Be ready to be pleasantly surprised by their customer service. What words of advice would you give this contractor? Nothing...keep doing a fine job. Report Date: July 31, 2006 Member:


BERG 8600 Lilly Ridge Dr. S/E ALTO, MI 49302 Category: ating & A/C Services Performed: Yes * More Weight is given to a report where work has been completed. Hire Again: Yes Home Build Year: 1993 Description Of Work: I had these folks stop by to tell me what was making a loud noise in my air conditioner compressor. He checked the system and found nothing wrong, made some suggestions and DIDN'T charge me!! I'll definitely use them this fall for our humidifier replacement. Said he would be at the house between 12 and 4pm showed up early! Very professional and knowledgeable. Overall A Price A Quality A Responsiveness A Punctuality A Professionalism A Report Date: July 07, 2006 Member:


LESLEY 4503 LINSCOTT AVE. DOWNERS GROVE, IL 60515 Category: Heating & A/C Services Performed: Yes * More Weight is given to a report where work has been completed. Hire Again: Yes Approximate Cost: $1,800.00 Home Build Year: 1952 Description Of Work: Install American Standard 2A7B3018 (80% efficient) central air conditioner. Member Comments: Steve, an owner, came to give us an estimate a few days after I called him, at a time of year where I couldn't get anyone else to come. We liked and trusted him so much that we decided not to get anymore estimates. He gave us pricing for the 90% unit, but suggested that based on our situation, we wouldn't need it. 80% was sufficient. Eleven days later, it was installed. This is great timing if you consider that two other companies told us they couldn't help us because they were receiving ''over 100'' calls each day during that time! We received the ''total price guarantee'', basically stating that there will be no extra charges, and there weren't. The serviceman was polite, knowledgeable, and neat. Overall A Price A Quality A Responsiveness A Punctuality A Professionalism A ________________________________________ Report Date: January 30, 2006 Member:


DALE BREWE 2135 RIVERLEA CIRCLE NAPERVILLE, IL 60565 Category: Heating & A/C Yes * More Weight is given to a report where work has been completed. Hire Again: Yes Approximate Cost: $5,000.00 Home Build Year: 1980 Description Of Work: installed American Standard ''Freedom 90 Comfort-R'' furnace, Rheem ''Power Vent 2'' water heater (65% efficient), and Aprilaire Model 700 humidifier. Member Comments: I had a very good experience. One thing I especially liked was that the sales guy (one of the owners) didn't oversell the high-end furnace (which we bought anyway). Other contractors vastly overstated the benefits of their top o'line unit, especially in terms of savings from the variable-speed blower. The claims from these guys were all pretty much in line with the independent research I did. They also have a policy that the quote is the final bottom line even if they run into unanticipated problems. This may have saved us a few $ as they had to replace a malfunctioning valve in our pipes and do some additional plumbing to fit the larger size of newer water heaters. There were a couple of small gaps at corners in the ductwork they installed, and one very small leak in a union that they promptly fixed within an hour of my call. Other than that I thought they did a fine job. Overall A Price A Quality A Responsiveness A Punctuality A Professionalism HOME COMFORT SYSTEMS © All Rights Reserved did you like most about this contractor? Price What did you like least about this contractor? N/A What surprises came up during the course of the work? None Report Date: December 12, 2008 YYYYYYT Overall A Price A Quality A Responsiveness A Punctuality A





Jane Turney 417 Devon Lane BOLINGBROOK, IL 60440 Category: Heating & A/C Services Performed: Yes * More Weight is given to a report where work has been completed. Hire Again: Yes Approximate Cost: $70.00 Home Build Year: 1975 Description Of Work: Home Comfort Systems have been taking care of heating and air-conditioning for about 20 years. They had put in a new furnace about 5 years ago. Member Comments: They are very good, friendly and very attentive to details. There are two people in the company. One guy installs the stuff and the other guy maintains it. Their price is very good. They will come right away if I needed them. Transcribed from a telephone interview Overall A Price A Quality A Responsiveness A Punctuality A Professionalism A Report Date: March 26, 2009 Member:


Rhonda Egeland 15408 S Will Cook Road HOMER GLEN, IL 60491 Category: Heating & A/C Services Performed: Yes * More Weight is given to a report where work has been completed. Hire Again: Yes Approximate Cost: $265.00 Home Build Year: 1980 Description Of Work: Mike replaced the ignition switch. Member Comments: This was the first company I used from Angie's List. After calling just a name from a yellow pages to get someone out to fix my furnace-and waiting all day and having a no-show and no-call. I decided if I couldn't get a personal referral, I would do the next best thing and join Angie's List. I searched heating and A/C-read reviews and decided to go with Home Comfort Systems. I called them last night, and received a call back right away from Mike. He informed me he would come out that evening if needed however there would be a $50 extra charge for after hours. We have a wood burning stove so we were OK for the night. Mike told me he would be out the next day. He called me approx 20 mins before his arrival. I was happy with their work-I was happy with the price and I was more than happy he was able to fix my old furnace and I'm not looking at a replacement just yet. When I am in the market for a replacement system-I will definitely call Home Comfort Systems. Overall A Price B Quality B Responsiveness A Punctuality A Professionalism A ADDITIONAL QUESTIONS ANSWERED WHEN COMPLETING THIS REPORT How much did the final cost compare to the original estimate? n/a How does the value of the work compare to the price? I got more than my money's worth How far in advance did you schedule the work? within a week Did you find the company through Angie's List? yes If yes, which source(s)? website Why did you choose this contractor? reputation Have you used this company before? this is the first time I've used this company What did you like most about this contractor? Knowledgeable. What surprises came up during the course of the work? None-what a surprise. What words of advice would you give other members considering this contractor? Call them! What words of advice would you give this contractor? They need no advise from me. Report Date: February 12, 2009 Member: KAREN FRIEDMAN 15W755 SHEPARD Ln BURR RIDGE, IL 60527 Category: Heating & A/C Services Performed: Yes * More Weight is given to a report where work has been completed. Hire Again: Yes Approximate Cost: $7,055.00 Home Build Year: 1986 Description Of Work: nstalled new American Standard 2-stage 80% efficiency furnace, new A coil and Honeywell 4-zone wireless thermostat system. Chimney liner will be installed when ice clears from roof. Member Comments: We were told in October by our furnace service company that cracks in our 23 year old heat exchanger put our old furnace at risk of carbon monoxide leakage. I found good recommendations for Home Comfort Systems on Angie's List. When I called for an estimate the office immediately contacted Steve, who returned my call within the hour. This was on a Saturday, he came on Sunday to discuss our needs with my husband and myself. He spent a couple of hours looking over our system and discussing our options. He was very thorough and very professional. Another company had suggested that we could bypass the installation of a chimney liner (usually required for high efficiency furnaces). Steve explained very convincingly why we might want to install the liner, but did not try to bad-mouth the other company. He seemed to have a good command of the technical issues, in other words, was not just a salesman. My husband, being an engineer, was impressed with this aspect of his proposal. When we described our many years of uneven heating and cooling in our 3-story home, he recommended the Honeywell zoning system, which was not something that we had originally considered. His offer, I'll install it. You don't have to pay me for it for 30 days. If you're not satisfied, I'll remove it. Hard to beat that. He also offered us a discount on both the furnace and the zoning system if we were willing to do the installation over the Christmas/New Year's holiday period. He and his workers showed up promptly, as scheduled, completed the work in a timely fashion and completely cleaned up after themselves. The zoning system turned out to be more complex than anticipated, requiring significant extra duct work to accommodate the space limitations of our dropped ceiling in the basement. Although these accommodations probably added 6-8 hours of work for Steve, at no time did he suggest that there should be extra charges, nor did he alter his guarantee that he would remove it if we weren't satisfied. In the first few days after installation I was having some difficulty maintaining the desired temperature in the house. (This was during our sub-zero January period.) Steve came back immediately after my call, made an adjustment to the electronic settings that had been recommended by Honeywell and fixed the problem. We are delighted with the zoning system. For the first time in 23 years we have a basement that is inhabitable without 3 extra layers of clothing! We are able to program 4 zones in our home to reflect time-specific needs and are looking forward to having this control during the summer months, when our upstairs bedrooms have typically been very difficult to cool without freezing out the rest of the house. Steve was a pleasure to work with, as were his helpers and I would recommend him highly. Overall A Price B Quality A Responsiveness A Punctuality A Professionalism A ADDITIONAL QUESTIONS ANSWERED WHEN COMPLETING THIS REPORT How much did the final cost compare to the original estimate? right on How does the value of the work compare to the price? I got exactly what I paid for How far in advance did you schedule the work? more than 2 weeks Did you find the company through Angie's List? yes If yes, which source(s)? website Why did you choose this contractor? location, reputation, other, Credibility of his proposals. Have you used this company before? this is the first time I've used this company What did you like most about this contractor? Thoroughness, honesty and easy to work with. What did you like least about this contractor? Nothing. What surprises came up during the course of the work? Complexity of ductwork, as described above. Report Date: February 06, 2009 Member: Mike Donovan 26501 Rustling Birch Way PLAINFIELD, IL 60585 Category: Heating & A/C Services Performed: Yes * More Weight is given to a report where work has been completed. Hire Again: Yes Approximate Cost: $900.00 Home Build Year: 2006 Description Of Work: Installed 2 AprilAir Humidifiers, cleaned up afterwards. Best price of 3 I called by $200. Member Comments: Got a quote on a Saturday night. They came out the day we discussed at the time they said and explained everything to uw. Overall A Price A Quality A Responsiveness B Punctuality A Professionalism A ADDITIONAL QUESTIONS ANSWERED WHEN COMPLETING THIS REPORT How much did the final cost compare to the original estimate? right on How does the value of the work compare to the price? I got exactly what I paid for How far in advance did you schedule the work? within a week Did you find the company through Angie's List? yes If yes, which source(s)? website Why did you choose this contractor? other, best price and recommended on Angie's List Have you used this company before? this is the first time I've used this company What did you like most about this contractor? Price What did you like least about this contractor? N/A What surprises came up during the course of the work? None Report Date: December 12, 2008 YYYYYYT Overall A Price A Quality A Responsiveness A Punctuality A Professionalism A ADDITIONAL QUESTIONS ANSWERED WHEN COMPLETING THIS REPORT How much did the final cost compare to the original estimate? right on How does the value of the work compare to the price? I got more than my money's worth How far in advance did you schedule the work? within a week Did you find the company through Angie's List? yes If yes, which source(s)? website Why did you choose this contractor? reputation Have you used this company before? this is the first time I've used this company What did you like most about this contractor? A customer service. What words of advice would you give other members considering this contractor? Would not hesitate to recommend him based on our experience. What words of advice would you give this contractor? Keep up the good work - you understand the meaning of customer service! Report Date: December 05, 2008 Member: Laura Seermon 2510 White Oak Ln LISLE, IL 60532 Category: Heating & A/C Services Performed: Yes * More Weight is given to a report where work has been completed. Hire Again: Yes Approximate Cost: $7,000.00 Home Build Year: 1983 Description Of Work: He put in a new furnace, a new air conditioner, a new vent, and a humidifier. Member Comments: He came over and was very helpful in telling me what we needed. They didn't leave a mess in my home and cleaned after they were done. They got the job done in time and on budget. Overall A Price A Quality A Responsiveness A Punctuality A Professionalism A Report Date: December 02, 2008 Member: Chris Adler 6204 Osage Ave Downers Grove, IL 60516 Categories: Heating & A/C Water Heaters Services Performed: Yes * More Weight is given to a report where work has been completed. Hire Again: Yes Approximate Cost: $14,000.00 Description Of Work: ew Honeywell zoning system (which required duct work due to the pre-existing setup) to create 4 zones in the home, new A/C unit, new variable speed furnace with humidifier, new 75-gallon hot water heater. Member Comments: This project couldn't have gone better. Steve and his crew did a fantastic job. Steve has been amazingly responsive and patient with all my questions. We moved into a 4BR house that had one furnace serving the basement and two other floors. The thermostat was on the 1st floor, so when it was 71 on that floor it was about 77 upstairs and 67 in the basement. We wanted a zoned system so that temperatures in the house would be even. Also, both the furnace and hot water heater were in the middle of the basement and we wanted the new units installed against the side of the house in order to free up space in the basement. The existing duct work was a maze and required a lot of new connection and reconnection to set up the zoning system. They did an absolutely amazing job getting it set up. The whole house now is comfortable and has even temperatures. I wasn't sure we'd be able to get the results we wanted given the duct setup of the existing system, but Steve assured me we could and he delivered beyond my expectations. My experience with Home Comfort Systems has been terrific. They really placed importance on good communication and service, doing the job right and as promised. Overall A Price A Quality A Responsiveness A Punctuality A Professionalism A ADDITIONAL QUESTIONS ANSWERED WHEN COMPLETING THIS REPORT How much did the final cost compare to the original estimate? right on How does the value of the work compare to the price? I got more than my money's worth How far in advance did you schedule the work? 1-2 weeks Did you find the company through Angie's List? yes Have you used this company before? this is the first time I've used this company What did you like most about this contractor? QUALITY OF THE WORK AND RESPONSIVENESS. What did you like least about this contractor? Nothing. Report Date: September 17, 2008 Member: DALE HAAS 728 MELISSA DRIVE BOLINGBROOK, IL 60440 Category: Heating & A/C Services Performed: Yes * More Weight is given to a report where work has been completed. Hire Again: Yes Approximate Cost: $6,100.00 Home Build Year:1992 Description Of Work: They removed our old furnace and installed a new high-efficiency furnace with zone control (4 zones). They changed out the A/C coil and installed a whole-house humidifier. Two men took almost two full days to complete the job. Member Comments: Very smooth. Steve's visit to give us product and installation options was thorough but low-pressure. The work was scheduled for the same week, and went as promised with very little disruption to us. They cleaned up very well. On a job this size there will always be a punch list, but Steve personally responded to it within 24 hours. He expected $0 in payment until we were 100% satisfied. Overall A Price A Quality A Responsiveness A Punctuality A Professionalism A ADDITIONAL QUESTIONS ANSWERED WHEN COMPLETING THIS REPORT How much did the final cost compare to the original estimate? right on How does the value of the work compare to the price? I got exactly what I paid for How far in advance did you schedule the work? within a week Did you find the company through Angie's List? yes If yes, which source(s)? website Why did you choose this contractor? reputation Have you used this company before? I've used this company before What did you like most about this contractor? Professionalism. What did you like least about this contractor? Nothing. What surprises came up during the course of the work? They discovered a previous problem with the ductwork and repaired it. What words of advice would you give other members considering this contractor? USE THEM. What words of advice would you give this contractor? Nothing. Report Date: August 21, 2008 Member: ana romero 1929 n newcastle ave chicago, IL 60707 Categories: Chimney Repair Heating & A/C Services Performed: Yes * More Weight is given to a report where work has been completed. Hire Again: Yes Approximate Cost: $6,300.00 Home Build Year: 1950 Description Of Work: They took out my existing heating and a/c units and installed new ones. They also installed a chimney liner. Member Comments: This was the first time I had used their services. The owner came to my home to give us an estimate and was very thorough. He did not try to sell us things we did not need and he also supervised the installation. We are really happy with their services. Overall A Price A Quality A Responsiveness A Punctuality A Professionalism A ________________________________________ Report Date: September 28, 2007 Member: AHMAD HASSABALLA 5 Mashie Ct. WOODRIDGE , IL 60517 Category: Heating & A/C Services Performed: Yes * More Weight is given to a report where work has been completed. Hire Again: Yes Approximate Cost: $385.00 Description Of Work: Replacement of blower motor as well as fan in my furnace. Member Comments: I could not say enough positives about home comfort systems. I purchased a home and noticed that during the heat spell my A/C would not turn on whatsoever. I called Mike who called me back right away. They are extremely busy but he arrived at the time scheduled. He diagnosed the problem and repaired everything properly and as quoted. Their rates are very reasonable and Mike strikes you as a man of integrity which is refreshing. Kudos to HCS. Overall A Price A Quality A Responsiveness A Punctuality A Professionalism A Report Date: August 28, 2007 Member: MINDY MCKEAIGE 8000 EVERGLADE AVENUE WOODRIDGE, IL 60517 Category: Heating & A/C Services Performed: Yes * More Weight is given to a report where work has been completed. Hire Again: Yes Approximate Cost: $7,000.00 Description Of Work: laced furnace, air conditioning unit and humidifier. Member Comments: Steve came out for the estimate. He was on time and provided a competitive estimate. He was knowledgeable and took the time to discuss several options with us - such as single or dual stage, variable speed etc. On the day of installation, the crew showed up on time. Steve was on site to start the job and checked back a few times during the day. The crew was professional and completed the job within the day. They were missing one piece and had to return the following day to install a drain pump. We are pleased with the service and the unit that we purchased. Overall A Price A Quality A Responsiveness A Punctuality A Professionalism A ADDITIONAL QUESTIONS ANSWERED WHEN COMPLETING THIS REPORT How much did the final cost compare to the original estimate? right on How does the value of the work compare to the price? I got exactly what I paid for How far in advance did you schedule the work? 1-2 weeks Did you find the company through Angie's List? yes If yes, which source(s)? website Why did you choose this contractor? reputation, other, Price, brand of furnace/air conditioning. Have you used this company before? this is the first time I've used this company Report Date: July 18, 2007 Member: ANN PLATZER 426 BERKSHIRE STREET OAK PARK, IL 60302 Category: Heating & A/C Services Performed: Yes * More Weight is given to a report where work has been completed. Hire Again: Yes Approximate Cost: $100.00 Home Build Year: 1920 Description Of Work: AC wasn't working. Mike checked and no electricity was coming into the unit. He suspected a bad circuit breaker, but tested carious areas in the unit to make sure worked properly, then hooked it up to another circuit breaker so he could test again. Concluded that unit needed cleaning and new circuit breaker. Mike was very knowledgeable about wiring and electricity and he also gave me a lot of ideas when he first called to try at home to avoid having to pay for a service call. Said he repairs several units per day by phone at no charge. Member Comments: He returned my initial call within minutes and explained that he was so busy during heat wave that he couldn't give me an estimated time of arrival. I learned a lot from him about things to try before calling for services and he was very thorough in diagnosing problem. Very knowledgeable and thorough. Willing to troubleshoot by phone before he came out. Gave thorough explanations and advice. Be prepared to wait because they are busy, but service is outstanding. Overall A Price A Quality A Responsiveness A Punctuality B Professionalism A Report Date: July 06, 2007 Member


jim mack 629 blackhawk lane BOLINGBROOK, IL 60440 Category: Heating & A/C Services Performed: Yes * More Weight is given to a report where work has been completed. Hire Again: Yes Description Of Work: A/C froze up and I didn't have a clue. Member Comments: Mike called late on a Saturday night and taught me how to fix my A/C over the phone without charge. Temperature going up to high 90's so this was very appreciated. I would recommend this company to everyone for their honesty and integrity. Overall A Price A Quality A Responsiveness A Punctuality A Professionalism A ADDITIONAL QUESTIONS ANSWERED WHEN COMPLETING THIS REPORT How much did the final cost compare to the original estimate? n/a How does the value of the work compare to the price? I got more than my money's worth How far in advance did you schedule the work? same day Did you find the company through Angie's List? yes If yes, which source(s)? website Why did you choose this contractor? location Have you used this company before? this is the first time I've used this company What did you like most about this contractor? Honesty and integrity. What words of advice would you give other members considering this contractor? Grab him if you can..you won't find better heating and A/C guys. Report Date: May 12, 2007 Member:



SANDRA WOOD 37 S Kensington Ave LA GRANGE, IL 60525 Category: Heating & A/C Services Performed: Yes * More Weight is given to a report where wrk has been completed. Hire Again: Yes Approximate Cost: $8,400.00 Description Of Work:Zoned our HVAC systems into three zones, put in new ductwork, installed a American Standard central airconditioner, wireless thermostats. Member Comments: Steve Bilica did the initial sales visit. He is very personable, prompt, & honest. The crew who did the work (included Steve) came the days & times they said they would. Our airconditioner didn't work a couple of weeks after installed and Steve came out right away to fix the problem (pinched wire)at no additional cost. We have used this company for service work as well and were extremely happy. Steve's brother, Mike Bilica, runs the service part of the company. Overall A Price B Quality A Responsiveness A Punctuality A Professionalism A ADDITIONAL QUESTIONS ANSWERED WHEN COMPLETING THIS REPORT How much did the final cost compare to the original estimate? right on How does the value of the work compare to the price? I got exactly what I paid for How far in advance did you schedule the work? 1-2 weeks Did you find the company through Angie's List? no If no, what was the other source? checkbook.org Why did you choose this contractor? reputation Have you used this company before? this is the first time I've used this company What did you like most about this contractor? Personable & accomodating. What words of advice would you give other members considering this contractor? This company has an excellent sales/ installation team as well as service team. Important to have both! Report Date: May 06, 2007 Member



LEE BERG 8600 Lilly Ridge Dr. S/E ALTO, MI 49302 Category: Heating & A/C Services Performed: Yes * More Weight is given to a report where work has been completed. Hire Again: Yes Approximate Cost: $440.00 Description Of Work: An Aprilaire humidifier was replaced with a new one. Had to be installed on the furnace. House is 13 years old. Member Comments: We got the name from Angie's list originally. We called for an estimate and were given a ballpark figure for parts and labor. We made the appointment and the installer showed up early! Very polite, laid down floor protection and proceeded to install the humidifier. Very friendly, very informative and the cost was less than quoted. We called again when we had a furnace malfunction and they came out immediately, solved the problem. I would definitely call them again. They seem extremely ethical, accurate and are right on time for appointments. They get an A+ from me. Lee Berg Overall A Price A Quality A Responsiveness A Punctuality A Professionalism A ADDITIONAL QUESTIONS ANSWERED WHEN COMPLETING THIS REPORT How much did the final cost compare to the original estimate? lower than estimate How does the value of the work compare to the price? I got more than my money's worth How far in advance did you schedule the work? within a week Did you find the company through Angie's List? yes If yes, which source(s)? website Why did you choose this contractor? location, Located in my town. Have you used this company before? I've used this company before What did you like most about this contractor? Accurate quote, prompt arrival, highly ethical. What did you like least about this contractor? Can't think of a thing. What surprises came up during the course of the work? None. What words of advice would you give other members considering this contractor? Be ready to be pleasantly surprised by their customer service. What words of advice would you give this contractor? Nothing...keep doing a fine job. Report Date: July 31, 2006 Member


LEE BERG 8600 Lilly Ridge Dr. S/E ALTO, MI 49302 Category: ating & A/C Services Performed: Yes * More Weight is given to a report where work has been completed. Hire Again: Yes Home Build Year: 1993 Description Of Work: I had these folks stop by to tell me what was making a loud noise in my air conditioner compressor. He checked the system and found nothing wrong, made some suggestions and DIDN'T charge me!! I'll definitely use them this fall for our humidifier replacement. Said he would be at the house between 12 and 4pm showed up early! Very professional and knowledgeable. Overall A Price A Quality A Responsiveness A Punctuality A Professionalism A Report Date: July 07, 2006 Member:


SUSAN LESLEY 4503 LINSCOTT AVE. DOWNERS GROVE, IL 60515 Category: Heating & A/C Services Performed: Yes * More Weight is given to a report where work has been completed. Hire Again: Yes Approximate Cost: $1,800.00 Home Build Year: 1952 Description Of Work: Install American Standard 2A7B3018 (80% efficient) central air conditioner. Member Comments: Steve, an owner, came to give us an estimate a few days after I called him, at a time of year where I couldn't get anyone else to come.

 


Their service is unprecedented. I called Home Comfort Systems this morning due to a loss of heat the past few days. Mike promptly called me back and after telling him what my problem was he told me he could send someone to my house within 30 minutes, the call from his technician came within 20, he was in the driveway. Joe quickly resolved my issue, explained it in detail and was on his way. Their service and knowledge is second to none...I'm extremely happy with HCS. An A1 company in my book.

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Janet S.

Wheaton, IL

11 friends

7 reviews

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7/18/2019

I haven't had air conditioning for the past four days. I called another company who gave me an estimate of $750 to repair and tried to sell me a new unit for $7000 which quickly went down to $4700 when I said that was too high. I paid the service charge and sent him on his way.

Home Comfort Systems was recommended to me so I called yesterday afternoon and even though they were jampacked with calls, someone was here by 8:30 in the morning fixed my unit, explained everything to me, was polite, professional , told me each part that I needed and how much it was going to cost. Bottom line , my final bill was only $270.  If I EVER need repairs or a new unit, Im going with them.  No doubt about it.  They are the BEST!!!

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Judy W.

Carol Stream, IL

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7 reviews

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1/22/2020

I called to check if they offered service contracts, I was told NO, so I said Thank you. The lady on the phone (her name is Christy), developed an attitude with me. I know not to call them.

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John M.

Bolingbrook, IL

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17 reviews

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6/27/2019

They did a good job with our furnace repair two years ago, so when our central air went out during a heat wave we gave them a call. Mike was totally slammed with calls but hung on the phone with us while we tried out a couple of his ideas - and we got the thing working. Professional, patient, effective. These are our guys.

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Margo V.

Wheaton, IL

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1 review

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6/10/2019

John is absolutely the best in his repair service and customer service!  I had called for A/C spring maintenance and due to our extended winter, John had to call me 
AND the rest of his customers to reschedule for a warmer day. I strongly recommend Comfort Measure!

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Sam V.

Woodridge, IL

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7 reviews

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10/28/2019

I had my furnace checked by them, Steve is such a gentleman, He patiently explained my choices, Mike came to check my furnace,  He is a most honest person you can find, I wish i have known these guys before. They are genuine honest people doing the honest work at fair price. Good job guys please keep it like this. Thanks.

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Bea B.

Chicago, IL

1 friend

147 reviews

9 photos

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8/5/2018

A couple of years ago, we were using another local heating/cooling company to maintain our furnace and A/C. After a couple of times of 'that other' company pushing for us to get a new furnace because of a crack that was 'serious', we let them provide a quote.  It was high...and we started shopping around.  

It was Home Comfort Systems (Steve Bilica) who came over to quote a new system.  He went over every option to fit different budgets.  Their pricing was much more competitive than our previous company.  Steve was the first one to say we had time left on our current unit and it wasn't anything to be worried about.  

We've now had 2 winters with our current furnace.  We use Home Comfort Systems for maintenance on A/C and furnace.  In fact, they were just out today for an emergency call due to our A/C stopping working on a 95 degree day.  Jeff D was here first thing on a Sunday morning and had our unit up and running in under a 1/2 hour.  Service has been great thus far.  

When we are ready to buy a new unit, this is the company we will be using.

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Hector C.

Woodridge, IL

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3 reviews

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8/19/2019

I called Home Comfort to come by and give me an estimate on a new Furnace and A/C. Steve came out and not only did he get my A/C working again, the estimate he gave me was Very reasonable out of the three other ones I received. I knew I was on borrowed time with my 21 year old units that after Steve left I knew he was the one I wanted to do business with. Steve was so honest and knowledgeable that I had to do business with him. Had my new units installed 3 weeks later. It was a pleasure working with Steve, his crew of Mike and Rich did an Awesome job!!! Steve is the true meaning of Professionalism!!!

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Paul T.

Chicago, IL

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3 reviews

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4/21/2018

Steve and his team are good people. We used Home Comfort when we were considering a zone system for our triplex in Lincoln Park last November. Steve provided a no-nonsense quote that included payment terms that no contractor I've ever worked with has offered. We didn't need to pay a cent until we were 100% satisfied, which speaks to the quality of the work that they do. 
We had a minor hiccup in the first week after the installation had been completed, but Steve was responsive, ensuring that his team was out to our house to address the problem within hours. The issue was fixed, and we haven't had a problem since (it's now 5 months and one full heating season later). Steve is an honest man, and his team are hardworking guys that take pride in their work. I wouldn't hesitate to refer this company to anyone.

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Elizabeth D.

Woodridge, IL

1 friend

2 reviews

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12/15/2018

Our furnace went out Thursday evening. I spoke with Steve on Friday and he arranged for installation of our new furnace for Saturday morning. Both him and Alan arrived on the job 10 minutes early. They were professional and pleasant. Alan worked hard and completed the job earlier then he planned. It was a joy working with them and I will recommend them to anyone needing HVAC work. It is refreshing doing business with an honest company that values their customers. Thank you again Steve and Alan!! I am forever a customer.

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Christi F.

South Lebanon, OH

155 friends

10 reviews

4 photos

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1/26/2019

All I can say is wow. I wish I could give them more than 5 stars. I did not realize home comfort systems was who installed our furnace 2.5 years ago. I originally had DuPage Air come out to the house because our house has been freezing. DuPage air put in a new thermostat for us in July, so that's who I had come to our house yesterday when our house dropped to 59 degrees. They tried to tell me our 2.5 year old furnace was not large enough for our house and that we needed a new one. They suggested a 2-stage variable unit. Luckily, I found Steve's business card and found out that he is who sold us and installed our American Standard furnace. Steve told me someone was trying to rip us off because our furnace is top of the line and we already have a 2-stage variable unit. This kind man is the owner of Home Comfort, came to our house this morning and realized the wiring for the 2nd stage was undone. He sat at our house to make sure the temperature rose and refused to charge us because he said we've suffered enough. He said if we are lucky enough to get our money back from the other company, we are welcome to pay him with that. I cannot believe how honest, caring and kind this man was. You don't see this too often. The company that installed our thermostat undid the wiring for our 2nd stage and then tried to sell us a new furnace. Thank you SO much, Steve. We highly recommend his company.

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Ted ..

Geneva, IL

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2 reviews

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2/21/2019

I had Steve out for an estimate. He came out the next day, was patient with my questions, and even fixed 2 unrelated issues while at the house. Thanks Steve.

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Calvin G.

Plainfield, IL

8 friends

16 reviews

10 photos

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5/29/2018

Steve Billca is the owner and a very good person to work with. He was referred to us by a friend. He came in, inspected the work to be done,  gave us  a real good quote, and then showed up on time to make sure that his crew did the job correctly. The work was done effectively, efficiently, and most all, professionally. With record breaking temperatures this Memorial Day weekend, Home Comfort Systems was right on time. I give Steve and his team 5 stars for a job well done. They are honest, affordable and respectful of your time. Highly recommended by me!

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Lolla B.

Willowbrook, IL

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8 reviews

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10/26/2018

Mike was able to repair my AC on extremely short notice at what I considered a very reasonable cost. Mike is a very knowledgable guy, extremely pleasant and efficient. He was happy to answer all of my questions, and made a couple of suggestions that were very helpful. The reviews on Home Comfort Systems website all had good things to say about him, and its clear to me why they do.

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Jason W.

Chicago, IL

79 friends

297 reviews

20 photos

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1/21/2018

These guys are the real deal. Honest and affordable.  Got a water heater a few months ago for a solid price and have had no issues since.  They will be doing my furnace when it dies.

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Joy H.

Naperville, IL

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5 reviews

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7/11/2018

If you ever have issues with your AC definitely call these guys! They are very professional and checked everything and found my issue to be just a circuit board that needed replacing, 2 other companies told me I need a new AC unit which would have cost me thousands of dollars! I have a working AC for less than $400 thanks to these guys who wasn't looking to take advantage of a customer but truly fix the problem!

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Nina C.

Bolingbrook, IL

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13 reviews

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5/30/2017

Updated review

Home Comfort Systems is pretty good. Steve came out when scheduled and listened to what we had to say about our old furnace and central A/C. We got an estimate for both since we wanted to update the old and after getting other bids, went with HCS. They came out and did the full install the next day! Luckily, they had time to do it and we were off work too.

The installation time was exactly what I thought it would take and it was done in a professional manner. Payment was expected upon completion and as promised, there were no extra charges to me (also stated on the estimate), even though there may have been.

Communication method is almost strictly by phone. I did try sending two emails through Home Comfort System's website; no reply yet. Other methods were tried (American Standard Website email, text) and I got a reply through that route. Why email or text? I prefer that since you can document conversations much easier than by phone plus, I tried to email because of the rebate. I consider the phone line (after hours) for repair needs or emergencies.

Method of payment was cash or check, no credit cards.

Steve was also quick to get a work permit when requested and upon inspection, the city inspector gave him a call (knew him apparently) to have them come back for a tiny thing.

Steve also came out to make some tweaks and to make sure that all was to our satisfaction. I would and will be going with Home Comfort Systems again. Hopefully, not soon...

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5/27/2017Previous review

Home Comfort Systems is pretty good. Steve came out when scheduled and listened to what we had to say about our old furnace and central A/C. We got an estimate for both since we wanted to update the old and after getting other bids, went with HCS. They came out and did the full install the next day! Luckily, they had time to do it and we were off work too.

The installation time was exactly what I thought it would take and it was done in a professional manner. Payment was expected upon completion and as promised, there were no extra charges to me (also stated on the estimate), even though there may have been.

Communication method is almost strictly by phone. I didn't get replies using other methods. Method of payment was cash or check, no credit cards. No big deal, but the $ is coming from the same Heloc account so it wasn't really credit.

Steve was also quick to get a work permit when requested and upon inspection, the city inspector gave him a call (knew him apparently) to have them come back for a tiny thing.

I will update my review once I get confirmation from ComEd about the energy rebate. BTW, ComEd requires a minimum of 15 seer rating for the A/C. I had to ask HCS for the AHRI# since it wasn't on the receipt (in the box marked AHRI#). A lot goes into applying for that rebate including uploading the receipt from the installation. More later...

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Diane A.

Woodridge, IL

1 friend

72 reviews

1 photo

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Gary C.

Lisle, IL

40 friends

135 reviews

319 photos

Elite '2020

 

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5/11/2015

I hate to write a positive review about this place, but only because I'm selfish.  The bottom line is that this is the only company you should using for your furnace and A/C needs.  They've exceeded my expectations everytime I've used them, and I've been using them for nearly 20 years.  From newly installed A/C and furnaces to a Zoned System that FINALLY cooled the master bedroom.  Steve is top notch.

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W R.

Downers Grove, IL

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11 reviews

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12/22/2016

My furnace stopped working turns out I needed a blower motor. Mike came out and replaced it , did a great job, reasonable price, they are very knowledgeable. Will definitely call again.

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Jess M.

Joliet, IL

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4 reviews

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7/21/2017

Steve came out on Monday and gave me a quote after checking out the current systems, home size and ductwork.  The price was well under two recent quotes.  The installation took place two days later, and after a week, the system is working as advertised. The installation crew was obviously very competent and experienced.  I would not hesitate to recommend Home Comfort based on this experience.  They must not be having a cash flow problem, since they have yet to cash my check!

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Jillian H.

Naperville, IL

33 friends

385 reviews

29 photos

Elite '2020

 

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3/10/2012

I really dislike getting estimates and making a decision about home improvement companies.  Home Comfort Systems renewed by faith when it comes to dealing with an honest and trustworthy HVAC company.  

Steve who is one of the owners explained how a properly installed furnace and AC should function.  He is extremely knowledgeable and provides great service.  He asked what we wanted in a system and didn't try to up-sell us to extras that we weren't interested in,  something the other companies tried to do.  He didn't ask for any money down and doesn't require yearly service agreements to maintain the warranty.  Once again something the other companies all required.  The estimate was similar to the other guys.  

What a fabulous family owned and operated business!

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Dave M.

Chicago, IL

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10 reviews

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2/29/2016

My wife and I finished the basement of our Chicago Georgian last year. Unfortunately our contractor cut into existing ductwork to install additional HVAC outlets which caused a large loss of airflow to the 2nd floor.
We called multiple HVAC companies in the hope of finding an affordable solution.  We heard a range of ideas from adding a whole house fan (didn't work) to installing a ductless multi split system to adding a second HVAC system for the 2nd floor.  These options were considerably over our budget.
After reading online blogs from folks with similar problems, we decided to contact Steve at Home Comfort Systems for an estimate on installing a Spacepak system in our attic. When Steve examined our existing system, he affirmed it was in very good shape. The problem was the lack of air push.  He suggested we look at a zoning system. The system operates 4 separate "zones" each with its own thermostat adjusting the airflow to ducts with dampers.  The best part - its a third to a quarter the cost of adding a second HVAC unit.
Steve's experience and trustworthiness are impressive. There is no hard sell.  He offers a solution best suited to correct your problem, not where he can earn the largest markup.  If your home has big temperature variances between floors, give Steve a call.  You will be thankful you did.

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Carol B.

Woodridge, IL

15 friends

8 reviews

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6/17/2017

Mike is the most Dedicated man I've ever met.  My A/C was worked on by someone recommended on my neighborhood website. He was here three times in 3 days. It worked for a couple hours & then broke AGAIN. I'M A Senior, cannot handle heat.  I called Home Comfort Systems & told them my dilemma. Mike called me & said he would stop by on his way to Chicago for another job.  HE redid the wiring - FINALLY after 4 days of hell, he fixed it, all in about 10 minutes.  He is AWESOME and loves his job - what an honest, generous, amazing human being - they don't make them like him any more..........TEN STARS!

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Michael R.

Naperville, IL

96 friends

414 reviews

121 photos

Elite '2020

 

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11/5/2011

I have and will continue to recommend Home Comfort Systems to everyone I know.  They installed a new furnace, humidifier and air conditioner for us 4+ years ago and have provided terrific service for us ever since.

One of the owners, Steve, performed the install himself and was very informative and did great work.  His brother Mike handles the service work and has always been prompt, professional and helpful.

They're very affordable (the install as well as services), trustworthy and I have peace of mind in the quality of their work.

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Patrick H.

Bolingbrook, IL

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3 reviews

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1/31/2017

I had Steve out to give me an estimate on replacing my furnace and A/C unit. He was on time, polite and knowledgeable. Having gotten multiple estimates, I felt Home Comfort was offering the best product for a fair price. The history and reputation of the company made a big impact on me, as well as the knowledge and honest advice from Steve.

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Joe B.

Cary, NC

19 friends

12 reviews

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6/24/2013

I am selling my home and the inspector 'claims" that a flue pipe needed to be changed to a slightly different pitch angle.  I investigated the flue with a general contractor and saw no need to change the pitch because it met building specs.

The system was installed in 2007 by Home Comfort Systems.  I told them about the inspector's report.   They agreed with me that nothing was wrong upon their inspection.

However, to show good faith, HCS replaced the flue pipe with one at a greater pitch.

Steve, one of the owners, and one of his workers were very efficient and considerate.

The work was completed on a highly professional manner and may I say the workmanship was excellent.

If I stayed in the area, I would not hesitate to make these guys my main contact for HVAC and furnace installations and services.

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Tim M.

Naperville, IL

12 friends

46 reviews

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4/1/2013

I bought a house in April 2010 that had a 15-year-old, 80%-efficient and somewhat neglected gas furnace, with no central air.  In the middle of the hot summer of 2010, I decided I wasn't going to tolerate life without central air any longer.  One of my neighbors recommended Home Comfort Systems, and I had also read good things about them on Angie's List.

I initially just wanted to see if they could add central air to my existing furnace, but I was aware it would probably make more sense to just replace it and install AC with a new furnace.  Steve came over and gave me a quote for a new 95%-efficient furnace and AC, with a generous referral discount that easily beat everyone else.  Since I did this during 2010, I was also able to get a $1,500 tax credit and a $250 rebate from Nicor.  I took advantage of the 12 months interest-free financing through the Home Comfort Systems relationship with Wells Fargo Home Projects Visa.  Steve made it clear that he didn't want a deposit; he wouldn't even ask for payment until the system was installed, fully functional, and we were satisfied with it.

The system has been 100% trouble-free since installation.  The only glitch was that Steve called me very early on the morning of the scheduled installation to tell me that they couldn't install that day because one of his installers had missed a flight back from vacation, and they would have to reschedule.  This was really not a big deal for me; I was disappointed, but we just had to delay it for a week.

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G B.

Thornton, CO

34 friends

32 reviews

18 photos

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11/8/2015

These guys did a great job. I threw every side ball question at him. Like can I upsize my coil, not the whole system. He knew better, but I think he knew I was testing too. I got the best brand and system so the wife can bake all summer.

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Tony B.

Bolingbrook, IL

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1 review

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6/13/2017

I have been working with Steve and Mike for the last 4 years or so and have only good things to say. I first met Steve when I thought I needed a new furnace. The furnace was about 20 years old and I was having some AC issues. Steve checked out the furnace and the AC unit. He explained that the furnace probably had a few more years and was most likely low refrigerant in the AC unit which was about 13 years old. He scheduled an appointment with Mike who came out and recharged the unit and we got a couple more years out of it. A couple of weeks ago, as it started getting hot, I noticed that the house really was not getting that cool with the AC. I scheduled another appointment with Steve. He got me a great price on changing out the AC and changing out both. Decided to have them change both. The Home Comfort Systems team came through for us. I would recommend them to everyone!

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Liz B.

Bolingbrook, IL

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2 reviews

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8/4/2016

Reviews look great I thought so too,  but when you call for quote, explain situation of not having any AC unit in twnhme, explain your single parent working part time- then your offered payment plan- but you wanted think it over, not sure of prices now (last quote 3yrs ago). So I call back 24 hrs later (minutes ago) suddenly told by Steve " I can't sell you AC unit I was  insulted all day- you wanted check around & you might sell & not pay me", I'm shocked & disappointed.  this is America where weve right to shop around if unsure rates of Big purchase, the right I'm sure he's excercised-
I was thanking God a Business would not only sell but help single parent down on hard times but working.- but not after the owner lets feelings insult of not accepting right away! So there never was good intent. Sure concern over if customer sells is valid, but he said end of convo- I was like what? So  I tried assure there are ways to protect make sure he gets paid- Im willing to put a lien o my property as assurance, and  family member offered to help pay monthly payment until find full-time work, they know desperately need it! Now Im sitting in BOILING hot townhouse in TEARS
Nope Steve isn't like people we hear about Nbc "making a difference" you have to accept his price on first call, or he'll be offended leave you high dry.  I'm sure he's good guy, but doing offering help shouldn't be forced conditional take it right now" or hit the road!"
New customers get ur quote & say "ill get back want check around such big purchase"- Ser how many pple told "I was offended offers changed!"
I never posted yelp, if someone has good 2ton AC unit for sale or can Help- please contact or post

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Bill C.

Naperville, IL

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21 reviews

7 photos

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7/23/2015

Solid company. I have used Home Confort for years...installed my furnace, then my air conditioner, zoned my house, and replaced my water heater all over 16 years.  I go back to Steve and Mike because :

1.  They know their product
2.  They offer you the right product not more than you need.
3.  The stand behind the product they sell and the installation they provide.
4.  Their pricing is always fair

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Mike G.

Downers Grove, IL

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9 reviews

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2/8/2017

Updated review

We the furnace finally died. The furnace that died was installed by a previous company about 14 years ago and it was not done right. Home comfort systems installed a great system, Its amazing on the difference. No more cold spots in my house. They are the best company out there.

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11/14/2012Previous review

I was referred to home comfort systems by a neighbor. They were able to walk me through a complicated fix of my furnace. It is getting cold out and my wife likes the house warm. They saved me a service call, I will have them out for a tune up soon. Thanks for the help

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Ken G.

Dubuque, IA

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9 reviews

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4/11/2016

Was having heating problems at my rental unit in Naperville. It had a roof top unit on the rear deck. I called another heating company and they got it working but a few days later it went out again. They came back and said the heat exchanger had holes from rust. I had problems with the AC last summer and spent over $600 for R22.
I decided it was time to get rid of this unit and install a conventional furnace and AC in the basement. This was very expensive but I had to bite the bullet.
I got quotes from the other company and HCS and found that HCS price was considerably less and for a better brand.
Steve worked around my tenants schedule and got it done.
My tenant is very happy and that makes me happy.

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Loretta C.

Plainfield, IL

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7 reviews

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10/16/2016

Excellent company,  work was top notch. Steve came out spent time explaining everything to us. Highly recommended!

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John B.

Downers Grove, IL

1 friend

56 reviews

4 photos

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1/25/2016

We had our overdue 29yr old furnace go out on us on a Friday.   I talked to Steve that afternoon.   He gave me very fair price and didn't oversell me on a furnace I didn't need.  His price was right on line vs other quotes.  He came out the next day when the furnace arrived to give us more information and to introduce himself.   I could have not asked for a nicer guy or better service from his team.   I am planning on getting a new AC very soon and will not look elsewhere as I could not be happier!  They exceeded all my expectations which were high as I used to be a General Contractor.

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Jeff B.

Plainfield, IL

4 friends

25 reviews

37 photos

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8/22/2013

My A/C system had some issues a few years after being installed in a new town home. I tried a few different services - all of them gave vague explanations of the issue, always offering overpriced solutions. I then tried Home Comfort Systems, and was shocked by the level of service. Mike not only took the time to explain the issue with the system, but walked me through how he identified it. His services were very affordable, and have called him for all of my heating and A/C issues since. I highly recommend giving them a call.

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S. W.

Naperville, IL

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50 reviews

33 photos

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12/9/2012

Our furnace was working intermittently and Home Comfort Systems came out, assessed the problem and fixed it.  Steve and Mike both warned us by saying the repair may not be permanent and that the furnace most likely needed to be replaced.  They were right...in less than two days the furnace started acting up again.  Since the furnace was already 12+ years old and we were getting ready to go on vacation, (it was going to be below freezing every night we were gone), we opted to get a new furnace.  

WOW! We couldn't be happier with this new furnace.  For the first time since we lived here, it's not cold throughout the house.  It's a very high efficiency furnace and we also put on a humidifier.  We have had the furnace for two years now and have been very pleased with it.  Over the summer one of the grills on the outside piping rusted out and Mike came out and replaced it really fast.

I seriously love this company - their customer service, their dependable product, fair pricing and honesty.  I wish all companies would be as terrific as this company is.

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James P.

Plainfield, IL

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4 reviews

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1/7/2015

We used them to install a new furnace and AC unit at our old home and did a fantastic job. There was a time crunch due to my wife delivering our son 3 weeks early, and they worked late at no extra charge to get the job done. This past weekend on Sunday our furnace went out. We called them and a technician walked me through how to fix it over the phone. These guys are the best. We have recommended them to all of our friends and will continue to do so.

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Melissa L.

Westmont, IL

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53 reviews

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8/21/2015

We asked a neighbor for a recommendation when needing our furnace and AC replaced and they recommended this group.  We got a quote from another couple places with some good online reviews.  Sooooo glad we chose Home Comfort. 1. They were the most reasonable quote. 2. They were offering to do more than the other places. 3. The work they actually did was done well- done much better than the system we were replacing. 4. They are knowledgeable- with some recent storms we had a few questions and called them- they were available with answers and help. 5. They didn't try to upsell us or overcharge for all the work they did.
We have some persons in our family that are retired from this line of work- not only was I told that work we got done was done exceptionally well, I was also told we got a great deal. We've had the unit in place just under a month, through bad storms, and it's running great with no problems with any of the lines they ran or installation (we got American Standard units).
So, if you are in our western suburban area, consider this me passing along a really great referral from one neighbor to another.

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Jess M.

Joliet, IL

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4 reviews

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7/21/2017

Steve came out on Monday and gave me a quote after checking out the current systems, home size and ductwork.  The price was well under two recent quotes.  The installation took place two days later, and after a week, the system is working as advertised. The installation crew was obviously very competent and experienced.  I would not hesitate to recommend Home Comfort based on this experience.  They must not be having a cash flow problem, since they have yet to cash my check!

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Jillian H.

Naperville, IL

33 friends

385 reviews

29 photos

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3/10/2012

I really dislike getting estimates and making a decision about home improvement companies.  Home Comfort Systems renewed by faith when it comes to dealing with an honest and trustworthy HVAC company.  

Steve who is one of the owners explained how a properly installed furnace and AC should function.  He is extremely knowledgeable and provides great service.  He asked what we wanted in a system and didn't try to up-sell us to extras that we weren't interested in,  something the other companies tried to do.  He didn't ask for any money down and doesn't require yearly service agreements to maintain the warranty.  Once again something the other companies all required.  The estimate was similar to the other guys.  

What a fabulous family owned and operated business!

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Dave M.

Chicago, IL

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10 reviews

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2/29/2016

My wife and I finished the basement of our Chicago Georgian last year. Unfortunately our contractor cut into existing ductwork to install additional HVAC outlets which caused a large loss of airflow to the 2nd floor.
We called multiple HVAC companies in the hope of finding an affordable solution.  We heard a range of ideas from adding a whole house fan (didn't work) to installing a ductless multi split system to adding a second HVAC system for the 2nd floor.  These options were considerably over our budget.
After reading online blogs from folks with similar problems, we decided to contact Steve at Home Comfort Systems for an estimate on installing a Spacepak system in our attic. When Steve examined our existing system, he affirmed it was in very good shape. The problem was the lack of air push.  He suggested we look at a zoning system. The system operates 4 separate "zones" each with its own thermostat adjusting the airflow to ducts with dampers.  The best part - its a third to a quarter the cost of adding a second HVAC unit.
Steve's experience and trustworthiness are impressive. There is no hard sell.  He offers a solution best suited to correct your problem, not where he can earn the largest markup.  If your home has big temperature variances between floors, give Steve a call.  You will be thankful you did.

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Carol B.

Woodridge, IL

15 friends

8 reviews

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6/17/2017

Mike is the most Dedicated man I've ever met.  My A/C was worked on by someone recommended on my neighborhood website. He was here three times in 3 days. It worked for a couple hours & then broke AGAIN. I'M A Senior, cannot handle heat.  I called Home Comfort Systems & told them my dilemma. Mike called me & said he would stop by on his way to Chicago for another job.  HE redid the wiring - FINALLY after 4 days of hell, he fixed it, all in about 10 minutes.  He is AWESOME and loves his job - what an honest, generous, amazing human being - they don't make them like him any more..........TEN STARS!

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Michael R.

Naperville, IL

96 friends

414 reviews

121 photos

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11/5/2011

I have and will continue to recommend Home Comfort Systems to everyone I know.  They installed a new furnace, humidifier and air conditioner for us 4+ years ago and have provided terrific service for us ever since.

One of the owners, Steve, performed the install himself and was very informative and did great work.  His brother Mike handles the service work and has always been prompt, professional and helpful.

They're very affordable (the install as well as services), trustworthy and I have peace of mind in the quality of their work.

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Patrick H.

Bolingbrook, IL

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3 reviews

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1/31/2017

I had Steve out to give me an estimate on replacing my furnace and A/C unit. He was on time, polite and knowledgeable. Having gotten multiple estimates, I felt Home Comfort was offering the best product for a fair price. The history and reputation of the company made a big impact on me, as well as the knowledge and honest advice from Steve.

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Joe B.

Cary, NC

19 friends

12 reviews

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6/24/2013

I am selling my home and the inspector 'claims" that a flue pipe needed to be changed to a slightly different pitch angle.  I investigated the flue with a general contractor and saw no need to change the pitch because it met building specs.

The system was installed in 2007 by Home Comfort Systems.  I told them about the inspector's report.   They agreed with me that nothing was wrong upon their inspection.

However, to show good faith, HCS replaced the flue pipe with one at a greater pitch.

Steve, one of the owners, and one of his workers were very efficient and considerate.

The work was completed on a highly professional manner and may I say the workmanship was excellent.

If I stayed in the area, I would not hesitate to make these guys my main contact for HVAC and furnace installations and services.

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Tim M.

Naperville, IL

12 friends

46 reviews

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4/1/2013

I bought a house in April 2010 that had a 15-year-old, 80%-efficient and somewhat neglected gas furnace, with no central air.  In the middle of the hot summer of 2010, I decided I wasn't going to tolerate life without central air any longer.  One of my neighbors recommended Home Comfort Systems, and I had also read good things about them on Angie's List.

I initially just wanted to see if they could add central air to my existing furnace, but I was aware it would probably make more sense to just replace it and install AC with a new furnace.  Steve came over and gave me a quote for a new 95%-efficient furnace and AC, with a generous referral discount that easily beat everyone else.  Since I did this during 2010, I was also able to get a $1,500 tax credit and a $250 rebate from Nicor.  I took advantage of the 12 months interest-free financing through the Home Comfort Systems relationship with Wells Fargo Home Projects Visa.  Steve made it clear that he didn't want a deposit; he wouldn't even ask for payment until the system was installed, fully functional, and we were satisfied with it.

The system has been 100% trouble-free since installation.  The only glitch was that Steve called me very early on the morning of the scheduled installation to tell me that they couldn't install that day because one of his installers had missed a flight back from vacation, and they would have to reschedule.  This was really not a big deal for me; I was disappointed, but we just had to delay it for a week.

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G B.

Thornton, CO

34 friends

32 reviews

18 photos

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11/8/2015

These guys did a great job. I threw every side ball question at him. Like can I upsize my coil, not the whole system. He knew better, but I think he knew I was testing too. I got the best brand and system so the wife can bake all summer.

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Tony B.

Bolingbrook, IL

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1 review

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6/13/2017

I have been working with Steve and Mike for the last 4 years or so and have only good things to say. I first met Steve when I thought I needed a new furnace. The furnace was about 20 years old and I was having some AC issues. Steve checked out the furnace and the AC unit. He explained that the furnace probably had a few more years and was most likely low refrigerant in the AC unit which was about 13 years old. He scheduled an appointment with Mike who came out and recharged the unit and we got a couple more years out of it. A couple of weeks ago, as it started getting hot, I noticed that the house really was not getting that cool with the AC. I scheduled another appointment with Steve. He got me a great price on changing out the AC and changing out both. Decided to have them change both. The Home Comfort Systems team came through for us. I would recommend them to everyone!

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Liz B.

Bolingbrook, IL

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2 reviews

1 photo

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8/4/2016

Reviews look great I thought so too,  but when you call for quote, explain situation of not having any AC unit in twnhme, explain your single parent working part time- then your offered payment plan- but you wanted think it over, not sure of prices now (last quote 3yrs ago). So I call back 24 hrs later (minutes ago) suddenly told by Steve " I can't sell you AC unit I was  insulted all day- you wanted check around & you might sell & not pay me", I'm shocked & disappointed.  this is America where weve right to shop around if unsure rates of Big purchase, the right I'm sure he's excercised-
I was thanking God a Business would not only sell but help single parent down on hard times but working.- but not after the owner lets feelings insult of not accepting right away! So there never was good intent. Sure concern over if customer sells is valid, but he said end of convo- I was like what? So  I tried assure there are ways to protect make sure he gets paid- Im willing to put a lien o my property as assurance, and  family member offered to help pay monthly payment until find full-time work, they know desperately need it! Now Im sitting in BOILING hot townhouse in TEARS
Nope Steve isn't like people we hear about Nbc "making a difference" you have to accept his price on first call, or he'll be offended leave you high dry.  I'm sure he's good guy, but doing offering help shouldn't be forced conditional take it right now" or hit the road!"
New customers get ur quote & say "ill get back want check around such big purchase"- Ser how many pple told "I was offended offers changed!"
I never posted yelp, if someone has good 2ton AC unit for sale or can Help- please contact or post

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Bill C.

Naperville, IL

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21 reviews

7 photos

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7/23/2015

Solid company. I have used Home Confort for years...installed my furnace, then my air conditioner, zoned my house, and replaced my water heater all over 16 years.  I go back to Steve and Mike because :

1.  They know their product
2.  They offer you the right product not more than you need.
3.  The stand behind the product they sell and the installation they provide.
4.  Their pricing is always fair

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Mike G.

Downers Grove, IL

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9 reviews

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2/8/2017

Updated review

We the furnace finally died. The furnace that died was installed by a previous company about 14 years ago and it was not done right. Home comfort systems installed a great system, Its amazing on the difference. No more cold spots in my house. They are the best company out there.

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11/14/2012Previous review

I was referred to home comfort systems by a neighbor. They were able to walk me through a complicated fix of my furnace. It is getting cold out and my wife likes the house warm. They saved me a service call, I will have them out for a tune up soon. Thanks for the help

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Ken G.

Dubuque, IA

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9 reviews

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4/11/2016

Was having heating problems at my rental unit in Naperville. It had a roof top unit on the rear deck. I called another heating company and they got it working but a few days later it went out again. They came back and said the heat exchanger had holes from rust. I had problems with the AC last summer and spent over $600 for R22.
I decided it was time to get rid of this unit and install a conventional furnace and AC in the basement. This was very expensive but I had to bite the bullet.
I got quotes from the other company and HCS and found that HCS price was considerably less and for a better brand.
Steve worked around my tenants schedule and got it done.
My tenant is very happy and that makes me happy.

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Loretta C.

Plainfield, IL

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7 reviews

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10/16/2016

Excellent company,  work was top notch. Steve came out spent time explaining everything to us. Highly recommended!

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John B.

Downers Grove, IL

1 friend

56 reviews

4 photos

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1/25/2016

We had our overdue 29yr old furnace go out on us on a Friday.   I talked to Steve that afternoon.   He gave me very fair price and didn't oversell me on a furnace I didn't need.  His price was right on line vs other quotes.  He came out the next day when the furnace arrived to give us more information and to introduce himself.   I could have not asked for a nicer guy or better service from his team.   I am planning on getting a new AC very soon and will not look elsewhere as I could not be happier!  They exceeded all my expectations which were high as I used to be a General Contractor.

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Jeff B.

Plainfield, IL

4 friends

25 reviews

37 photos

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8/22/2013

My A/C system had some issues a few years after being installed in a new town home. I tried a few different services - all of them gave vague explanations of the issue, always offering overpriced solutions. I then tried Home Comfort Systems, and was shocked by the level of service. Mike not only took the time to explain the issue with the system, but walked me through how he identified it. His services were very affordable, and have called him for all of my heating and A/C issues since. I highly recommend giving them a call.

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S. W.

Naperville, IL

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50 reviews

33 photos

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12/9/2012

Our furnace was working intermittently and Home Comfort Systems came out, assessed the problem and fixed it.  Steve and Mike both warned us by saying the repair may not be permanent and that the furnace most likely needed to be replaced.  They were right...in less than two days the furnace started acting up again.  Since the furnace was already 12+ years old and we were getting ready to go on vacation, (it was going to be below freezing every night we were gone), we opted to get a new furnace.  

WOW! We couldn't be happier with this new furnace.  For the first time since we lived here, it's not cold throughout the house.  It's a very high efficiency furnace and we also put on a humidifier.  We have had the furnace for two years now and have been very pleased with it.  Over the summer one of the grills on the outside piping rusted out and Mike came out and replaced it really fast.

I seriously love this company - their customer service, their dependable product, fair pricing and honesty.  I wish all companies would be as terrific as this company is.

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James P.

Plainfield, IL

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4 reviews

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1/7/2015

We used them to install a new furnace and AC unit at our old home and did a fantastic job. There was a time crunch due to my wife delivering our son 3 weeks early, and they worked late at no extra charge to get the job done. This past weekend on Sunday our furnace went out. We called them and a technician walked me through how to fix it over the phone. These guys are the best. We have recommended them to all of our friends and will continue to do so.

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Melissa L.

Westmont, IL

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53 reviews

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8/21/2015

We asked a neighbor for a recommendation when needing our furnace and AC replaced and they recommended this group.  We got a quote from another couple places with some good online reviews.  Sooooo glad we chose Home Comfort. 1. They were the most reasonable quote. 2. They were offering to do more than the other places. 3. The work they actually did was done well- done much better than the system we were replacing. 4. They are knowledgeable- with some recent storms we had a few questions and called them- they were available with answers and help. 5. They didn't try to upsell us or overcharge for all the work they did.
We have some persons in our family that are retired from this line of work- not only was I told that work we got done was done exceptionally well, I was also told we got a great deal. We've had the unit in place just under a month, through bad storms, and it's running great with no problems with any of the lines they ran or installation (we got American Standard units).
So, if you are in our western suburban area, consider this me passing along a really great referral from one neighbor to another.

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4/20/2015

These guys are the best.!!! Have bought two AC systems from Steve both at very fair deals. Mike the service brother is the best!!! Have called him on at least five occasions where he worked me through the problems over the phone for no charge...problem solved! Most of the time these issues occurred after ten at night. Any other AC company would have made you wait for a tech to come to your house and charged you huge numbers to walk through your door. If you want a company that will be honest and fair and will always be there for you when you need them call Home Comfort Systems. You will not be disappointed! They are the best!!!!!!!!!

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Carmike G.

Concord, CA

6 friends

27 reviews

10 photos

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5/18/2011

The tech Mike, is very helpful.  However, i tried to schedule a home repair service and was scheduled to come between 8 am to 6 pm....and He cannot call until he is on the way....  

The scheduling part turned me away because i cannot take a whole day off from work and wait when he will come in.  This just seems unreasonable to me.  I've had other service tech schedule me in between  a two hour window but this is the first time i was given a 10 hour window...

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Jayfer H.

Downers Grove, IL

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2 reviews

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5/30/2012

I found Home Comfort Systems through Angie's List after two extremely negative experiences with other companies that had high ratings on Yelp and Google reviews.  The first company tried to tell me that my freon was low and that I needed a dual capacitor switch. He wanted to charge me an additional $550 on top of the cost of the tune-up.  The second company fiddled with the unit and told me the first guy lied, and I needed a new compressor ($500 to $1,000) or a new system. So, I asked a friend to look on Angie's List, and started soliciting quotes on a new system.  Steve at Home Comfort gave me the lowest quote AND he told me, "If you were my daughter, I would tell you to wait until the system breaks before replacing it. It might actually last the rest of the summer."  I was completely floored. He totally could have sold me a new system right then and there. 5 stars for being honest and not taking advantage of a female like the other two companies tried to do.

Also, to the person who gave this company a negative review, are you sure you don't work for a competitor?  Home Comfort Systems has 100% positive/A ratings on Angie's List and zero complaints with the Better Business Bureau.

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Rik S.

Lisle, IL

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16 reviews

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9/14/2010

 First to Review

Home Comfort put in a new furnace and a/c in my house.  It is a zoned system.  It's great for a pretty big house but was built for only one furnace.  They also installed a gas heater and thermostat in my garage.  Talk about awesome!  I set it at 45 degrees so it doesn't cost too much to run, but 45 is waaaaay better than -20!

I have been overwhelmed with their great service.  The cost to install the new equipment was very good.  A lot less than some estimates.

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Michael R.

Glen Ellyn, IL

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5 reviews

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3/7/2011

We've been using Mike and Steve's services for HVAC since approximately 2001 when our first home's furnace was experiencing "roll out".  For those of you who are not familiar with this "exciting" but potentially dangerous phenomenon it occurs when the furnace calls for heat, starts the gas flow and the ignitor is "delayed" for whatever reason. (I'm sure there was a good reason, but can't recall it at this point).  So that small cloud of natural gas gets ignited calling a mini explosion that roll's out of the front of your furnace.  The could not leave it that way based on their high level of ethics and put in a brand new gas valve for no charge, since at the point we decided to buy a new furnace, since there was also a good chance of a cracked heat exchanger (which, now that I think about it MAY have had something to do with the roll out).  Nonetheless, with a week they were back and installed the new competitively priced furnace.  They have a brand they prefer to work with "American Standard" and we went with their recommendation based on our warranty claim, reliability research results.  No issues with that furnace.  Going forward over the next few years, we used their emergency repair service when an investment property of ours had a failed blower.  In the middle of Chicago February, the very responsible and understanding tenant let us know that my earlier attempts to keep the furnace running (based on a phone consultation with Mike) failed.  He had gone to his parents to get warm while I called the HCS hotline that is "manned" 24/7, by competent, professional and mostly courteous folks.  Mike said he would be there that night between 11 and 3am... I believe (again, this was years ago).  I bundled up and watched the thermostat fall.  He arrived a few hours later and in about 30 minutes had the new motor installed and the furnace back running and it wasn't even past midnight!  We've used HCS for periodic maintenance and there were zero complaints on that front as well.  They proactively told me about their off season special rates and I jumped at the opportunity to save a little do-rae-mi.

Fast forward to this past December.  With the help of the tax credit, we installed a new furnace, AC and zone system.  Steve helped us decide on the most efficient and applicable model for our application.  He actually steered us away from the "Cadillac" version b/c it was overkill and a waste of money.  The install crew was extremely professional, tidy and thorough.  The job was done ahead of schedule and went just swimmingly....until later that same day when the air bladder control dampers caused popping in the ductwork.  I theorized that possibly it was needing to "settle in" and eventually go away.  Well, after a long holiday and an extra week or two, the popping did not go away.  To make a long story, less long, Steve and Mike both came by on a Saturday, looked at the system and realized it needed to be changed and possibly may have suffered some supply chain quality issues.  Based on my schedule, they arrived a week or so later and spent 1/2 of the day completely replacing the system with electromechanical dampers.  This took care of the issue.  

I'm fully confident in recommending HCS to someone for a new install, repair service call or even preventative maintenance on your system.  In working with a contractor for this many years, I've come to learn that the dedication to exceptional service they have instilled in this company is an intertwined value that doesn't fade with time, work load or the occasional "challenge".  As a matter of fact, I have recommended HCS on several occasions and have been met with squarely positive feedback.  I hope this review helps you in your decision process.

Useful 5FunnyCool

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John L.

Woodridge, IL

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